Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/modules/search/helpers/searchHelper.js

@@ -0,0 +1,75 @@
+import ContactAPI from 'dashboard/api/contacts';
+
+export const DATE_RANGE_TYPES = {
+  LAST_7_DAYS: 'last_7_days',
+  LAST_30_DAYS: 'last_30_days',
+  LAST_60_DAYS: 'last_60_days',
+  LAST_90_DAYS: 'last_90_days',
+  CUSTOM: 'custom',
+  BETWEEN: 'between',
+};
+
+export const generateURLParams = (
+  { from, in: inboxId, dateRange },
+  isAdvancedSearchEnabled = true
+) => {
+  const params = {};
+
+  // Only include filter params if advanced search is enabled
+  if (isAdvancedSearchEnabled) {
+    if (from) params.from = from;
+    if (inboxId) params.inbox_id = inboxId;
+
+    if (dateRange?.type) {
+      const { type, from: dateFrom, to: dateTo } = dateRange;
+      params.range = type;
+
+      if (dateFrom) params.since = dateFrom;
+      if (dateTo) params.until = dateTo;
+    }
+  }
+
+  return params;
+};
+
+export const parseURLParams = (query, isAdvancedSearchEnabled = true) => {
+  // If advanced search is disabled, return empty filters
+  if (!isAdvancedSearchEnabled) {
+    return {
+      from: null,
+      in: null,
+      dateRange: {
+        type: null,
+        from: null,
+        to: null,
+      },
+    };
+  }
+
+  const { from, inbox_id, since, until, range } = query;
+
+  let type = range;
+  if (!type && (since || until)) {
+    type = DATE_RANGE_TYPES.BETWEEN;
+  }
+
+  return {
+    from: from || null,
+    in: inbox_id ? Number(inbox_id) : null,
+    dateRange: {
+      type,
+      from: since ? Number(since) : null,
+      to: until ? Number(until) : null,
+    },
+  };
+};
+
+export const fetchContactDetails = async id => {
+  try {
+    const response = await ContactAPI.show(id);
+    return response.data.payload;
+  } catch (error) {
+    // error
+    return null;
+  }
+};