Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/i18n/locale/ml/login.json

@@ -0,0 +1,41 @@
+{
+  "LOGIN": {
+    "TITLE": "ചാറ്റ് വൂട്ടിലേക്ക് ലോഗിൻ ചെയ്യുക",
+    "EMAIL": {
+      "LABEL": "ഇമെയിൽ",
+      "PLACEHOLDER": "example{'@'}companyname.com",
+      "ERROR": "ദയവായി സാധുവായ ഒരു ഇമെയിൽ വിലാസം നൽകുക"
+    },
+    "PASSWORD": {
+      "LABEL": "പാസ്‌വേഡ്",
+      "PLACEHOLDER": "പാസ്‌വേഡ്"
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Login successful",
+      "ERROR_MESSAGE": "Could not connect to Woot server. Please try again.",
+      "UNAUTH": "Username or password is incorrect. Please try again."
+    },
+    "OAUTH": {
+      "GOOGLE_LOGIN": "Login with Google",
+      "BUSINESS_ACCOUNTS_ONLY": "Please use your company email address to login",
+      "NO_ACCOUNT_FOUND": "We couldn't find an account for your email address."
+    },
+    "FORGOT_PASSWORD": "നിങ്ങളുടെ പാസ്‌വേഡ് മറന്നോ?",
+    "CREATE_NEW_ACCOUNT": "പുതിയ അക്കൗണ്ട് സൃഷ്ടിക്കുക",
+    "SUBMIT": "സൈൻ ഇൻ",
+    "SAML": {
+      "LABEL": "Login via SSO",
+      "TITLE": "Initiate Single Sign-on (SSO)",
+      "SUBTITLE": "Enter your work email to access your organization",
+      "BACK_TO_LOGIN": "Login via Password",
+      "WORK_EMAIL": {
+        "LABEL": "Work Email",
+        "PLACEHOLDER": "Enter your work email"
+      },
+      "SUBMIT": "Continue with SSO",
+      "API": {
+        "ERROR_MESSAGE": "SSO authentication failed. Please check your credentials and try again."
+      }
+    }
+  }
+}