Restructure omni services and add Chatwoot research snapshot

This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions

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{
"CONVERSATION": {
"SELECT_A_CONVERSATION": "Pilih percakapan dari panel kiri",
"CSAT_REPLY_MESSAGE": "Silakan beri peringkat percakapan ini",
"404": "Maaf, kami tidak dapat menemukan percakapan ini. Silakan coba lagi",
"SWITCH_VIEW_LAYOUT": "Ganti tampilan",
"DASHBOARD_APP_TAB_MESSAGES": "Pesan",
"UNVERIFIED_SESSION": "Identitas pengguna ini belum diverifikasi",
"NO_MESSAGE_1": "Aduh! Sepertinya tidak ada pesan dari pelanggan di kotak masuk Anda.",
"NO_MESSAGE_2": " untuk mengirim pesan ke halaman Anda!",
"NO_INBOX_1": "Halo! Sepertinya Anda belum menambahkan kotak masuk apa pun.",
"NO_INBOX_2": " untuk memulai",
"NO_INBOX_AGENT": "Aduh! Sepertinya Anda bukan bagian dari kotak masuk mana pun. Silakan hubungi administrator Anda",
"SEARCH_MESSAGES": "Mencari pesan dalam percakapan",
"VIEW_ORIGINAL": "Lihat asli",
"VIEW_TRANSLATED": "Lihat terjemahan",
"EMPTY_STATE": {
"CMD_BAR": "to open command menu",
"KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
},
"SEARCH": {
"TITLE": "Mencari pesan",
"RESULT_TITLE": "Hasil Pencarian",
"LOADING_MESSAGE": "Mengolah data...",
"PLACEHOLDER": "Ketik teks apa saja untuk mencari pesan",
"NO_MATCHING_RESULTS": "Tidak ada hasil ditemukan."
},
"UNREAD_MESSAGES": "Pesan Belum Terbaca",
"UNREAD_MESSAGE": "Pesan Belum Terbaca",
"CLICK_HERE": "Klik disini",
"LOADING_INBOXES": "Memuat kotak masuk",
"LOADING_CONVERSATIONS": "Memuat Percakapan",
"CANNOT_REPLY": "Anda tidak dapat membalas karena",
"24_HOURS_WINDOW": "Pembatasan jendela pesan 24 jam",
"48_HOURS_WINDOW": "Pembatasan jendela pesan 48 jam",
"API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
"NOT_ASSIGNED_TO_YOU": "Percakapan ini tidak ditugaskan kepada Anda. Apakah Anda ingin menugaskan percakapan ini kepada diri Anda?",
"ASSIGN_TO_ME": "Tugaskan kepada saya",
"BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
"BOT_HANDOFF_ACTION": "Mark open and assign to you",
"BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
"BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
"BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
"TWILIO_WHATSAPP_CAN_REPLY": "Anda hanya dapat membalas percakapan ini menggunakan pesan template karena",
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "Pembatasan jendela pesan 24 jam",
"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You wont be able to send messages from this conversation anymore.",
"REPLYING_TO": "Anda membalas:",
"REMOVE_SELECTION": "Hapus Pilihan",
"DOWNLOAD": "Unduh",
"UNKNOWN_FILE_TYPE": "Jenis Berkas Tidak Dikenal",
"SAVE_CONTACT": "Simpan Kontak",
"NO_CONTENT": "Tidak ada konten untuk ditampilkan",
"SHARED_ATTACHMENT": {
"CONTACT": "{sender} membagikan sebuah kontak",
"LOCATION": "{sender} membagikan lokasi",
"FILE": "{sender} membagikan sebuah berkas",
"MEETING": "{sender} memulai percakapan"
},
"UPLOADING_ATTACHMENTS": "Mengunggah lampiran...",
"REPLIED_TO_STORY": "Membalas cerita Anda",
"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
"SUCCESS_DELETE_MESSAGE": "Pesan berhasil dihapus",
"FAIL_DELETE_MESSSAGE": "Tidak dapat menghapus pesan! Coba lagi",
"NO_RESPONSE": "Tidak ada respon",
"RESPONSE": "Response",
"RATING_TITLE": "Penilaian",
"FEEDBACK_TITLE": "Umpan Balik",
"REPLY_MESSAGE_NOT_FOUND": "Message not available",
"CARD": {
"SHOW_LABELS": "Tampilkan label",
"HIDE_LABELS": "Sembunyikan label"
},
"VOICE_CALL": {
"INCOMING_CALL": "Incoming call",
"OUTGOING_CALL": "Outgoing call",
"CALL_IN_PROGRESS": "Call in progress",
"NO_ANSWER": "No answer",
"MISSED_CALL": "Missed call",
"CALL_ENDED": "Call ended",
"NOT_ANSWERED_YET": "Not answered yet",
"THEY_ANSWERED": "They answered",
"YOU_ANSWERED": "You answered"
},
"HEADER": {
"RESOLVE_ACTION": "Menyelesaikan",
"REOPEN_ACTION": "Buka Kembali",
"OPEN_ACTION": "Terbuka",
"MORE_ACTIONS": "More actions",
"OPEN": "Selebihnya",
"CLOSE": "Tutup",
"DETAILS": "detail",
"SNOOZED_UNTIL": "Ditunda hingga",
"SNOOZED_UNTIL_TOMORROW": "Ditunda hingga besok",
"SNOOZED_UNTIL_NEXT_WEEK": "Ditunda hingga minggu depan",
"SNOOZED_UNTIL_NEXT_REPLY": "Ditunda hingga balasan selanjutnya",
"SLA_STATUS": {
"FRT": "FRT {status}",
"NRT": "NRT {status}",
"RT": "RT {status}",
"MISSED": "missed",
"DUE": "due"
}
},
"RESOLVE_DROPDOWN": {
"MARK_PENDING": "Tandai sebagai tertunda",
"SNOOZE_UNTIL": "Tunda",
"SNOOZE": {
"TITLE": "Tunda hingga",
"NEXT_REPLY": "Balasan selanjutnya",
"TOMORROW": "Besok",
"NEXT_WEEK": "Minggu depan"
}
},
"MENTION": {
"AGENTS": "Agen",
"TEAMS": "Tim"
},
"CUSTOM_SNOOZE": {
"TITLE": "Tunda hingga",
"APPLY": "Tunda",
"CANCEL": "Batalkan"
},
"PRIORITY": {
"TITLE": "Prioritas",
"OPTIONS": {
"NONE": "Tidak ada",
"URGENT": "Penting",
"HIGH": "Tinggi",
"MEDIUM": "Sedang",
"LOW": "Rendah"
},
"CHANGE_PRIORITY": {
"SELECT_PLACEHOLDER": "Tidak ada",
"INPUT_PLACEHOLDER": "Pilih prioritas",
"NO_RESULTS": "Tidak ada hasil ditemukan",
"SUCCESSFUL": "Berhasil mengubah prioritas percakapan dengan ID {conversationId} menjadi {priority}",
"FAILED": "Gagal mengubah prioritas. Silakan coba lagi."
}
},
"DELETE_CONVERSATION": {
"TITLE": "Delete conversation #{conversationId}",
"DESCRIPTION": "Are you sure you want to delete this conversation?",
"CONFIRM": "Hapus"
},
"CARD_CONTEXT_MENU": {
"PENDING": "Tandai sebagai tertunda",
"RESOLVED": "Tandai sebagai terselesaikan",
"MARK_AS_UNREAD": "Tandai sebagai belum terbaca",
"MARK_AS_READ": "Tanda telah dibaca",
"REOPEN": "Buka kembali percakapan",
"SNOOZE": {
"TITLE": "Tunda",
"NEXT_REPLY": "Hingga balasan berikutnya",
"TOMORROW": "Hingga besok",
"NEXT_WEEK": "Hingga minggu depan"
},
"ASSIGN_AGENT": "Tugaskan agen",
"ASSIGN_LABEL": "Tugaskan label",
"AGENTS_LOADING": "Sedang memuat agen...",
"ASSIGN_TEAM": "Tugaskan tim",
"DELETE": "Delete conversation",
"OPEN_IN_NEW_TAB": "Open in new tab",
"COPY_LINK": "Copy conversation link",
"COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Id percakapan {conversationId} ditugaskan ke \"{agentName}\"",
"FAILED": "Tidak dapat menugaskan agen. Silakan coba lagi."
},
"LABEL_ASSIGNMENT": {
"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
"FAILED": "Tidak dapat menugaskan label. Silakan coba lagi."
},
"TEAM_ASSIGNMENT": {
"SUCCESFUL": "Tim \"{team}\" ditugaskan ke id percakapan {conversationId}",
"FAILED": "Tidak dapat menugaskan tim. Silakan coba lagi."
}
}
},
"FOOTER": {
"MESSAGE_SIGN_TOOLTIP": "Tanda tangan pesan",
"ENABLE_SIGN_TOOLTIP": "Aktifkan tanda tangan",
"DISABLE_SIGN_TOOLTIP": "Nonaktifkan tanda tangan",
"MSG_INPUT": "Shift + enter untuk baris baru. Mulailah dengan '/' untuk memilih Canned Response.",
"PRIVATE_MSG_INPUT": "Shift + enter untuk baris baru. Ini hanya akan terlihat oleh Agen",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Tanda tangan pesan tidak dikonfigurasi, harap konfigurasikan di pengaturan profil.",
"CLICK_HERE": "Klik di sini untuk memperbarui",
"WHATSAPP_TEMPLATES": "Templat Whatsapp"
},
"REPLYBOX": {
"REPLY": "Balas",
"PRIVATE_NOTE": "Catatan Pribadi",
"SEND": "Kirim",
"CREATE": "Tambahkan Catatan",
"INSERT_READ_MORE": "Baca lebih lanjut",
"DISMISS_REPLY": "Dismiss reply",
"REPLYING_TO": "Replying to:",
"TIP_EMOJI_ICON": "Tampilkan pemilih emoji",
"TIP_ATTACH_ICON": "Lampirkan file",
"TIP_AUDIORECORDER_ICON": "Rekam audio",
"TIP_AUDIORECORDER_PERMISSION": "Izinkan akses ke audio",
"TIP_AUDIORECORDER_ERROR": "Tidak dapat membuka audio",
"DRAG_DROP": "Seret dan letakkan di sini untuk melampirkan",
"START_AUDIO_RECORDING": "Mulai merekam audio",
"STOP_AUDIO_RECORDING": "Berhenti merekam audio",
"": "",
"EMAIL_HEAD": {
"TO": "KEPADA",
"ADD_BCC": "Tambahkan bcc",
"CC": {
"LABEL": "CC",
"PLACEHOLDER": "Email dipisahkan dengan koma",
"ERROR": "Harap masukkan alamat email yang valid"
},
"BCC": {
"LABEL": "BCC",
"PLACEHOLDER": "Email dipisahkan dengan koma",
"ERROR": "Harap masukkan alamat email yang valid"
}
},
"UNDEFINED_VARIABLES": {
"TITLE": "Variabel tidak terdefinisi",
"MESSAGE": "Anda memiliki {undefinedVariablesCount} variabel tidak terdefinisi dalam pesan Anda: {undefinedVariables}. Apakah Anda ingin tetap mengirim pesan ini?",
"CONFIRM": {
"YES": "Kirim",
"CANCEL": "Batalkan"
}
},
"QUOTED_REPLY": {
"ENABLE_TOOLTIP": "Include quoted email thread",
"DISABLE_TOOLTIP": "Don't include quoted email thread",
"REMOVE_PREVIEW": "Remove quoted email thread",
"COLLAPSE": "Collapse preview",
"EXPAND": "Expand preview"
}
},
"VISIBLE_TO_AGENTS": "Catatan Pribadi: Hanya terlihat oleh Anda dan tim Anda",
"CHANGE_STATUS": "Status percakapan berubah",
"CHANGE_STATUS_FAILED": "Gagal mengubah status percakapan",
"CHANGE_AGENT": "Percakapan diubah oleh agen",
"CHANGE_AGENT_FAILED": "Gagal mengubah penugasan",
"ASSIGN_LABEL_SUCCESFUL": "Label berhasil ditugaskan",
"ASSIGN_LABEL_FAILED": "Gagal menugaskan label",
"CHANGE_TEAM": "Percakapan diubah oleh tim",
"SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
"FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Lampiran melebihi batas ukuran {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "Tidak dapat mengirim pesan ini, mohon coba lagi nanti",
"SENT_BY": "Dikirim oleh:",
"BOT": "Bot",
"SEND_FAILED": "Tidak dapat mengirim pesan! Coba lagi",
"TRY_AGAIN": "coba lagi",
"ASSIGNMENT": {
"SELECT_AGENT": "Pilih Agen",
"REMOVE": "Hapus",
"ASSIGN": "Tugaskan"
},
"CONTEXT_MENU": {
"COPY": "Salin",
"REPLY_TO": "Balas pesan ini",
"DELETE": "Hapus",
"CREATE_A_CANNED_RESPONSE": "Tambahkan ke respon siap pakai",
"TRANSLATE": "Terjemahkan",
"COPY_PERMALINK": "Salin tautan ke pesan",
"LINK_COPIED": "Tautan pesan disalin ke clipboard",
"DELETE_CONFIRMATION": {
"TITLE": "Apakah Anda yakin ingin menghapus pesan ini?",
"MESSAGE": "Anda tidak dapat membatalkan tindakan ini",
"DELETE": "Hapus",
"CANCEL": "Batalkan"
}
},
"SIDEBAR": {
"CONTACT": "Kontak",
"COPILOT": "Copilot"
},
"VOICE_WIDGET": {
"INCOMING_CALL": "Incoming call",
"OUTGOING_CALL": "Outgoing call",
"CALL_IN_PROGRESS": "Call in progress",
"NOT_ANSWERED_YET": "Not answered yet",
"HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
"REJECT_CALL": "Reject",
"JOIN_CALL": "Join call",
"END_CALL": "End call"
}
},
"EMAIL_TRANSCRIPT": {
"TITLE": "Kirim transkrip percakapan",
"DESC": "Kirim salinan transkrip percakapan ke alamat email yang ditentukan",
"SUBMIT": "Kirim",
"CANCEL": "Batalkan",
"SEND_EMAIL_SUCCESS": "Transkrip percakapan berhasil terkirim",
"SEND_EMAIL_ERROR": "Terjadi kesalahan, mohon coba lagi",
"FORM": {
"SEND_TO_CONTACT": "Kirim transkrip ke pelanggan",
"SEND_TO_AGENT": "Kirim transkrip dari agen yang ditugaskan",
"SEND_TO_OTHER_EMAIL_ADDRESS": "Kirim transkrip ke alamat email lainnya",
"EMAIL": {
"PLACEHOLDER": "Masukkan alamat email",
"ERROR": "Harap masukkan alamat email yang valid"
}
}
},
"ONBOARDING": {
"TITLE": "Hai 👋, Selamat datang di {installationName}!",
"DESCRIPTION": "Terima kasih telah mendaftar. Kami ingin Anda mendapatkan hasil maksimal dari {installationName}. Berikut beberapa hal yang dapat Anda lakukan di {installationName} untuk membuat pengalaman menyenangkan.",
"GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
"GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
"GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
"READ_LATEST_UPDATES": "Baca pembaruan terbaru kami",
"ALL_CONVERSATION": {
"TITLE": "Semua percakapan Anda di satu tempat",
"DESCRIPTION": "Lihat semua percakapan dari pelanggan Anda dalam satu dasbor. Anda dapat memfilter percakapan berdasarkan saluran masuk, label, dan status.",
"NEW_LINK": "Klik di sini untuk membuat kotak masuk"
},
"TEAM_MEMBERS": {
"TITLE": "Undang anggota tim Anda",
"DESCRIPTION": "Karena Anda bersiap untuk berbicara dengan pelanggan Anda, ajak rekan tim Anda untuk membantu Anda. Anda dapat mengundang rekan tim Anda dengan menambahkan alamat email mereka ke daftar agen.",
"NEW_LINK": "Klik di sini untuk mengundang anggota tim"
},
"LABELS": {
"TITLE": "Atur percakapan dengan label",
"DESCRIPTION": "Label memberikan cara yang lebih mudah untuk mengkategorikan percakapan Anda. Buat beberapa label seperti #support-inquiry, #billing-question, dll., Sehingga Anda dapat menggunakannya dalam percakapan nanti.",
"NEW_LINK": "Klik di sini untuk membuat label"
},
"CANNED_RESPONSES": {
"TITLE": "Create canned responses",
"DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
"NEW_LINK": "Click here to create a canned response"
}
},
"CONVERSATION_SIDEBAR": {
"ASSIGNEE_LABEL": "Agen Ditugaskan",
"SELF_ASSIGN": "Tugaskan ke saya",
"TEAM_LABEL": "Tim Ditugaskan",
"SELECT": {
"PLACEHOLDER": "Tidak ada"
},
"ACCORDION": {
"CONTACT_DETAILS": "Detail Kontak",
"CONVERSATION_ACTIONS": "Tindakan Percakapan",
"CONVERSATION_LABELS": "Label Percakapan",
"CONVERSATION_INFO": "Informasi Percakapan",
"CONTACT_NOTES": "Contact Notes",
"CONTACT_ATTRIBUTES": "Atribut Kontak",
"PREVIOUS_CONVERSATION": "Percakapan Sebelumnya",
"MACROS": "Makro",
"LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
"ORDER_ID": "Order #{id}",
"ERROR": "Error loading orders",
"NO_SHOPIFY_ORDERS": "No orders found",
"FINANCIAL_STATUS": {
"PENDING": "Ditunda",
"AUTHORIZED": "Authorized",
"PARTIALLY_PAID": "Partially Paid",
"PAID": "Paid",
"PARTIALLY_REFUNDED": "Partially Refunded",
"REFUNDED": "Refunded",
"VOIDED": "Voided"
},
"FULFILLMENT_STATUS": {
"FULFILLED": "Fulfilled",
"PARTIALLY_FULFILLED": "Partially Fulfilled",
"UNFULFILLED": "Unfulfilled"
}
}
},
"CONVERSATION_CUSTOM_ATTRIBUTES": {
"ADD_BUTTON_TEXT": "Buat atribut",
"NO_RECORDS_FOUND": "Tidak ditemukan atribut",
"UPDATE": {
"SUCCESS": "Atribut berhasil diperbarui",
"ERROR": "Tidak dapat memperbarui atribut. Silakan coba lagi nanti"
},
"ADD": {
"TITLE": "Tambahkan",
"SUCCESS": "Atribut berhasil ditambahkan",
"ERROR": "Tidak dapat membuat atribut. Silakan coba lagi nanti"
},
"DELETE": {
"SUCCESS": "Atribut berhasil dihapus",
"ERROR": "Tidak dapat menghapus atribut. Silakan coba lagi nanti"
},
"ATTRIBUTE_SELECT": {
"TITLE": "Tambahkan atribut",
"PLACEHOLDER": "Cari atribut",
"NO_RESULT": "Tidak ditemukan atribut"
}
},
"EMAIL_HEADER": {
"FROM": "Dari",
"TO": "Ke",
"BCC": "Bcc",
"CC": "Cc",
"SUBJECT": "Subjek",
"EXPAND": "Expand email"
},
"CONVERSATION_PARTICIPANTS": {
"SIDEBAR_MENU_TITLE": "Berpartisipasi",
"SIDEBAR_TITLE": "Peserta Percakapan",
"NO_RECORDS_FOUND": "Tidak ada hasil ditemukan",
"ADD_PARTICIPANTS": "Pilih peserta",
"REMANING_PARTICIPANTS_TEXT": "+{count} lainnya",
"REMANING_PARTICIPANT_TEXT": "+{count} lainnya",
"TOTAL_PARTICIPANTS_TEXT": "{count} orang berpartisipasi.",
"TOTAL_PARTICIPANT_TEXT": "{count} orang berpartisipasi.",
"NO_PARTICIPANTS_TEXT": "Tidak ada yang berpartisipasi!.",
"WATCH_CONVERSATION": "Gabung dalam percakapan",
"YOU_ARE_WATCHING": "Anda berpartisipasi",
"API": {
"ERROR_MESSAGE": "Tidak dapat memperbarui, coba lagi!",
"SUCCESS_MESSAGE": "Peserta diperbarui!"
}
},
"TRANSLATE_MODAL": {
"TITLE": "Lihat konten terjemahan",
"DESC": "Anda dapat melihat konten terjemahan dalam setiap bahasa.",
"ORIGINAL_CONTENT": "Konten Asli",
"TRANSLATED_CONTENT": "Konten Terjemahan",
"NO_TRANSLATIONS_AVAILABLE": "Tidak ada terjemahan yang tersedia untuk konten ini"
},
"TYPING": {
"ONE": "{user} is typing",
"TWO": "{user} and {secondUser} are typing",
"MULTIPLE": "{user} and {count} others are typing"
},
"COPILOT": {
"TRY_THESE_PROMPTS": "Try these prompts"
},
"GALLERY_VIEW": {
"ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
}
}