Restructure omni services and add Chatwoot research snapshot

This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions

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{
"PROFILE_SETTINGS": {
"LINK": "Paramètres de profil",
"TITLE": "Paramètres de profil",
"BTN_TEXT": "Mettre à jour le profil",
"DELETE_AVATAR": "Supprimer l'avatar",
"AVATAR_DELETE_SUCCESS": "L'avatar a été supprimé avec succès",
"AVATAR_DELETE_FAILED": "Une erreur est survenue lors de la mise à jour des préférences, veuillez réessayer",
"UPDATE_SUCCESS": "Votre profil a été mis à jour avec succès",
"PASSWORD_UPDATE_SUCCESS": "Votre mot de passe a été modifié avec succès",
"AFTER_EMAIL_CHANGED": "Votre profil a été mis à jour avec succès, veuillez vous reconnecter car vos identifiants de connexion ont été modifiés",
"FORM": {
"PICTURE": "Profile Picture",
"AVATAR": "Image de profil",
"ERROR": "Veuillez corriger les erreurs du formulaire",
"REMOVE_IMAGE": "Supprimer",
"UPLOAD_IMAGE": "Téléverser une image",
"UPDATE_IMAGE": "Mettre à jour l'image",
"PROFILE_SECTION": {
"TITLE": "Profil",
"NOTE": "Votre adresse de courriel est votre identité et est utilisée pour vous connecter."
},
"SEND_MESSAGE": {
"TITLE": "Raccourci clavier pour envoyer des messages",
"NOTE": "Vous pouvez sélectionner un raccourci clavier (Entrée ou Cmd/Ctrl+Entrée) en fonction de vos préférences d'écriture.",
"UPDATE_SUCCESS": "Votre profil a été mis à jour avec succès",
"CARD": {
"ENTER_KEY": {
"HEADING": "Entrer (<unk> )",
"CONTENT": "Envoyez des messages en appuyant sur la touche Entrée au lieu de cliquer sur le bouton d'envoi."
},
"CMD_ENTER_KEY": {
"HEADING": "Cmd/Ctrl + Entrée (<unk> + <unk> )",
"CONTENT": "Envoyez des messages en appuyant sur la touche Cmd/Ctrl + Entrée (<unk> + <unk>) au lieu de cliquer sur le bouton d'envoi."
}
}
},
"INTERFACE_SECTION": {
"TITLE": "Interface",
"NOTE": "Customize the look and feel of your Chatwoot dashboard.",
"FONT_SIZE": {
"TITLE": "Font size",
"NOTE": "Adjust the text size across the dashboard based on your preference.",
"UPDATE_SUCCESS": "Your font settings have been updated successfully",
"UPDATE_ERROR": "There is an error while updating the font settings, please try again",
"OPTIONS": {
"SMALLER": "Smaller",
"SMALL": "Small",
"DEFAULT": "Par défaut",
"LARGE": "Large",
"LARGER": "Larger",
"EXTRA_LARGE": "Extra Large"
}
},
"LANGUAGE": {
"TITLE": "Preferred Language",
"NOTE": "Choose the language you want to use.",
"UPDATE_SUCCESS": "Your Language settings have been updated successfully",
"UPDATE_ERROR": "There is an error while updating the language settings, please try again",
"USE_ACCOUNT_DEFAULT": "Use account default"
}
},
"MESSAGE_SIGNATURE_SECTION": {
"TITLE": "Signature du message personnel",
"NOTE": "Créez une signature de message unique qui apparaîtra à la fin de chaque message que vous envoyez à partir de n'importe quelle boîte de réception. Vous pouvez également inclure une image en ligne, qui est prise en charge dans les boîtes de réception en direct, les e-mails et les API.",
"BTN_TEXT": "Enregistrer la signature du message",
"API_ERROR": "Impossible d'enregistrer la signature ! Réessayez",
"API_SUCCESS": "Signature enregistrée avec succès",
"IMAGE_UPLOAD_ERROR": "Impossible de télécharger l'image! Réessayez",
"IMAGE_UPLOAD_SUCCESS": "L'image a été ajoutée avec succès. Veuillez cliquer sur Enregistrer pour enregistrer la signature",
"IMAGE_UPLOAD_SIZE_ERROR": "La taille de l'image doit être inférieure à {size}Mo"
},
"MESSAGE_SIGNATURE": {
"LABEL": "Signature du message",
"ERROR": "La signature du message ne peut pas être vide",
"PLACEHOLDER": "Insérez ici votre signature personnelle."
},
"PASSWORD_SECTION": {
"TITLE": "Mot de passe",
"NOTE": "Mettre à jour votre mot de passe réinitialisera vos connexions sur plusieurs appareils.",
"BTN_TEXT": "Modifier le mot de passe"
},
"SECURITY_SECTION": {
"TITLE": "Security",
"NOTE": "Manage additional security features for your account.",
"MFA_BUTTON": "Manage Two-Factor Authentication"
},
"ACCESS_TOKEN": {
"TITLE": "Jeton d'accès",
"NOTE": "Ce jeton peut être utilisé si vous construisez une intégration basée sur l'API",
"COPY": "Copier",
"RESET": "Reset",
"CONFIRM_RESET": "Are you sure?",
"CONFIRM_HINT": "Click again to confirm",
"RESET_SUCCESS": "Jeton d'accès régénéré avec succès",
"RESET_ERROR": "Impossible de régénérer le jeton d'accès. Veuillez réessayer"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
"NOTE": "Enable audio alerts in dashboard for new messages and conversations.",
"PLAY": "Play sound",
"ALERT_TYPES": {
"NONE": "Aucun",
"MINE": "Assigned",
"ALL": "Tous",
"ASSIGNED": "My assigned conversations",
"UNASSIGNED": "Unassigned conversations",
"NOTME": "Open conversations assigned to others"
},
"ALERT_COMBINATIONS": {
"NONE": "You haven't selected any options, you won't receive any audio alerts.",
"ASSIGNED": "You'll receive alerts for conversations assigned to you.",
"UNASSIGNED": "You'll receive alerts for any unassigned conversations.",
"NOTME": "You'll receive alerts for conversations assigned to others.",
"ASSIGNED+UNASSIGNED": "You'll receive alerts for your assigned conversations and any unattended ones.",
"ASSIGNED+NOTME": "You'll receive alerts for conversations assigned to you and to others, but not for unassigned ones.",
"NOTME+UNASSIGNED": "You'll receive alerts for unattended conversations and those assigned to others.",
"ASSIGNED+NOTME+UNASSIGNED": "You'll receive alerts for all conversations."
},
"ALERT_TYPE": {
"TITLE": "Alert events for conversations",
"NONE": "Aucun",
"ASSIGNED": "Conversations assignées",
"ALL_CONVERSATIONS": "Toutes les conversations"
},
"DEFAULT_TONE": {
"TITLE": "Sonnerie d'alerte :"
},
"CONDITIONS": {
"TITLE": "Condition d'alerte :",
"CONDITION_ONE": "Envoyer des alertes audio seulement si la fenêtre du navigateur n'est pas active",
"CONDITION_TWO": "Envoyer des alertes toutes les 30s jusqu'à ce que toutes les conversations assignées soient lues"
},
"SOUND_PERMISSION_ERROR": "Autoplay is disabled in your browser. To hear alerts automatically, enable sound permission in your browser settings or interact with the page.",
"READ_MORE": "En savoir plus"
},
"EMAIL_NOTIFICATIONS_SECTION": {
"TITLE": "Notifications par courriel",
"NOTE": "Mettez à jour vos préférences de notification par courriel ici",
"CONVERSATION_ASSIGNMENT": "Envoyer des notifications par courriel lorsqu'une conversation m'est assignée",
"CONVERSATION_CREATION": "Envoyer des notifications par courriel quand une nouvelle conversation est créée",
"CONVERSATION_MENTION": "Envoyer des notifications par courriel lorsque vous êtes mentionné dans une conversation",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Envoyer des notifications par courriel lorsqu'un nouveau message est créé dans une conversation assignée",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Envoyer des notifications par courriel lorsqu'un nouveau message est créé dans une conversation assignée",
"SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA",
"SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
"SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
},
"NOTIFICATIONS": {
"TITLE": "Notification preferences",
"TYPE_TITLE": "Notification type",
"EMAIL": "Courriel",
"PUSH": "Notifications push",
"TYPES": {
"CONVERSATION_CREATED": "A new conversation is created",
"CONVERSATION_ASSIGNED": "A conversation is assigned to you",
"CONVERSATION_MENTION": "You are mentioned in a conversation",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
"SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
"SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
"SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
},
"BROWSER_PERMISSION": "Enable push notifications for your browser so youre able to receive them"
},
"API": {
"UPDATE_SUCCESS": "Vos préférences de notifications ont été mises à jour avec succès",
"UPDATE_ERROR": "Une erreur est survenue lors de la mise à jour des préférences, veuillez réessayer"
},
"PUSH_NOTIFICATIONS_SECTION": {
"TITLE": "Notifications push",
"NOTE": "Mettez à jour vos préférences de notification push ici",
"CONVERSATION_ASSIGNMENT": "Envoyer des notifications push lorsqu'une conversation m'est assignée",
"CONVERSATION_CREATION": "Envoyer des notifications push quand une nouvelle conversation est créée",
"CONVERSATION_MENTION": "Envoyer des notifications push lorsque vous êtes mentionné dans une conversation",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Envoyer des notifications push lorsqu'un nouveau message est créé dans une conversation assignée",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Envoyer des notifications par courriel lorsqu'un nouveau message est créé dans une conversation assignée",
"HAS_ENABLED_PUSH": "Vous avez activé les notifications pour ce navigateur.",
"REQUEST_PUSH": "Activer les notifications push",
"SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA",
"SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA",
"SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA"
},
"PROFILE_IMAGE": {
"LABEL": "Image de profil"
},
"NAME": {
"LABEL": "Votre nom complet",
"ERROR": "Veuillez entrer un nom complet valide",
"PLACEHOLDER": "Veuillez entrer votre nom complet"
},
"DISPLAY_NAME": {
"LABEL": "Nom affiché",
"ERROR": "Veuillez entrer un nom daffichage valide",
"PLACEHOLDER": "Veuillez entrer un nom daffichage, il saffichera dans les conversations"
},
"AVAILABILITY": {
"LABEL": "Disponibilité",
"STATUS": {
"ONLINE": "En ligne",
"BUSY": "Occupé",
"OFFLINE": "Hors ligne"
},
"SET_AVAILABILITY_SUCCESS": "La disponibilité a bien été définie",
"SET_AVAILABILITY_ERROR": "Impossible de définir la disponibilité, veuillez réessayer",
"IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Votre adresse de courriel",
"ERROR": "Veuillez saisir une adresse de courriel valide",
"PLACEHOLDER": "Veuillez entrer votre adresse de courriel, cela sera affiché dans les conversations"
},
"CURRENT_PASSWORD": {
"LABEL": "Mot de passe actuel",
"ERROR": "Veuillez entrer le mot de passe actuel",
"PLACEHOLDER": "Veuillez entrer le mot de passe actuel"
},
"PASSWORD": {
"LABEL": "Nouveau mot de passe",
"ERROR": "Veuillez entrer un mot de passe de 6 caractères ou plus",
"PLACEHOLDER": "Veuillez entrer un nouveau mot de passe"
},
"PASSWORD_CONFIRMATION": {
"LABEL": "Confirmer le nouveau mot de passe",
"ERROR": "La confirmation du mot de passe doit correspondre au mot de passe",
"PLACEHOLDER": "Veuillez saisir à nouveau votre mot de passe"
}
}
},
"SIDEBAR_ITEMS": {
"CHANGE_AVAILABILITY_STATUS": "Modifier",
"CHANGE_ACCOUNTS": "Switch account",
"SWITCH_ACCOUNT": "Switch account",
"CONTACT_SUPPORT": "Contact support",
"SELECTOR_SUBTITLE": "Sélectionnez un compte dans la liste suivante",
"PROFILE_SETTINGS": "Profile settings",
"YEAR_IN_REVIEW": "Year in Review",
"KEYBOARD_SHORTCUTS": "Keyboard shortcuts",
"APPEARANCE": "Change appearance",
"SUPER_ADMIN_CONSOLE": "SuperAdmin console",
"DOCS": "Read documentation",
"CHANGELOG": "Changelog",
"LOGOUT": "Log out"
},
"APP_GLOBAL": {
"TRIAL_MESSAGE": "jours d'essai restants.",
"TRAIL_BUTTON": "Acheter Maintenant",
"DELETED_USER": "Utilisateur supprimé",
"EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
"RESEND_VERIFICATION_MAIL": "Resend verification email",
"EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
"ACCOUNT_SUSPENDED": {
"TITLE": "Compte Suspendu",
"MESSAGE": "Votre compte est suspendu. Veuillez contacter le support pour plus d'informations."
},
"NO_ACCOUNTS": {
"TITLE": "No account found",
"MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
"MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
"LOGOUT": "Log out"
}
},
"COMPONENTS": {
"CODE": {
"BUTTON_TEXT": "Copier",
"CODEPEN": "Ouvrir dans CodePen",
"COPY_SUCCESSFUL": "Code copié dans le presse-papier avec succès"
},
"SHOW_MORE_BLOCK": {
"SHOW_MORE": "Voir plus",
"SHOW_LESS": "Voir moins"
},
"FILE_BUBBLE": {
"DOWNLOAD": "Télécharger",
"UPLOADING": "Téléversement...",
"INSTAGRAM_STORY_UNAVAILABLE": "Cette Story n'est plus disponible."
},
"LOCATION_BUBBLE": {
"SEE_ON_MAP": "Afficher sur la carte"
},
"FORM_BUBBLE": {
"SUBMIT": "Envoyer"
},
"MEDIA": {
"IMAGE_UNAVAILABLE": "This image is no longer available.",
"LOADING_FAILED": "Loading failed"
}
},
"CONFIRM_EMAIL": "Vérification...",
"SETTINGS": {
"INBOXES": {
"NEW_INBOX": "Ajouter une boîte de réception"
}
},
"SIDEBAR": {
"NO_ITEMS": "No items",
"CURRENTLY_VIEWING_ACCOUNT": "En cours de visualisation:",
"SWITCH": "Commuter",
"INBOX_VIEW": "Inbox View",
"CONVERSATIONS": "Conversations",
"INBOX": "My Inbox",
"ALL_CONVERSATIONS": "Toutes les conversations",
"MENTIONED_CONVERSATIONS": "Mentions",
"PARTICIPATING_CONVERSATIONS": "Conversations assignées",
"UNATTENDED_CONVERSATIONS": "Sans suivi",
"REPORTS": "Rapports",
"SETTINGS": "Paramètres",
"CONTACTS": "Contacts",
"ACTIVE": "Actif",
"COMPANIES": "Companies",
"ALL_COMPANIES": "All Companies",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
"CAPTAIN_RESPONSES": "FAQs",
"CAPTAIN_TOOLS": "Outils",
"CAPTAIN_SCENARIOS": "Scenarios",
"CAPTAIN_PLAYGROUND": "Terrain de jeu",
"CAPTAIN_INBOXES": "Boîtes de réception",
"CAPTAIN_SETTINGS": "Paramètres",
"HOME": "Accueil",
"AGENTS": "Agents",
"AGENT_BOTS": "Bots",
"AUDIT_LOGS": "Journaux d'audit",
"INBOXES": "Boîtes de réception",
"NOTIFICATIONS": "Notifications",
"CANNED_RESPONSES": "Réponses standardisées",
"INTEGRATIONS": "Intégrations",
"PROFILE_SETTINGS": "Paramètres de profil",
"ACCOUNT_SETTINGS": "Paramètres du compte",
"APPLICATIONS": "Applications",
"LABELS": "Étiquettes",
"CUSTOM_ATTRIBUTES": "Attributs personnalisés",
"AUTOMATION": "Automatisations",
"MACROS": "Macros",
"TEAMS": "Équipes",
"BILLING": "Facturation",
"CUSTOM_VIEWS_FOLDER": "Dossiers",
"CUSTOM_VIEWS_SEGMENTS": "Segments",
"ALL_CONTACTS": "Tous les contacts",
"TAGGED_WITH": "Tagué avec",
"NEW_LABEL": "Nouveau libellé",
"NEW_TEAM": "Créer une équipe",
"NEW_INBOX": "Nouvelle boîte de réception",
"REPORTS_CONVERSATION": "Conversations",
"CSAT": "CSAT",
"LIVE_CHAT": "Live Chat",
"SMS": "SMS",
"WHATSAPP": "WhatsApp",
"CAMPAIGNS": "Campagnes",
"ONGOING": "En cours",
"ONE_OFF": "Isolées",
"REPORTS_SLA": "SLA",
"REPORTS_BOT": "Bot",
"REPORTS_AGENT": "Agents",
"REPORTS_LABEL": "Étiquettes",
"REPORTS_INBOX": "Boîte de réception",
"REPORTS_TEAM": "Équipes",
"AGENT_ASSIGNMENT": "Agent Assignment",
"SET_AVAILABILITY_TITLE": "Se définir comme",
"SET_YOUR_AVAILABILITY": "Définissez votre disponibilité",
"SLA": "SLA",
"CUSTOM_ROLES": "Custom Roles",
"BETA": "Bêta",
"REPORTS_OVERVIEW": "Vue d'ensemble",
"REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages",
"HELP_CENTER": {
"TITLE": "Centre d'aide",
"ARTICLES": "Articles",
"CATEGORIES": "Catégories",
"LOCALES": "Langues",
"SETTINGS": "Paramètres"
},
"CHANNELS": "Canaux",
"SET_AUTO_OFFLINE": {
"TEXT": "Passer hors-ligne automatiquement",
"INFO_TEXT": "Laissez le système vous passer automatiquement hors ligne lorsque vous n'utilisez pas l'application ou le tableau de bord.",
"INFO_SHORT": "Automatically mark offline when you aren't using the app."
},
"DOCS": "Lire la documentation",
"SECURITY": "Security"
},
"BILLING_SETTINGS": {
"TITLE": "Facturation",
"DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
"CURRENT_PLAN": {
"TITLE": "Abonnement actuel",
"PLAN_NOTE": "Vous êtes actuellement abonné à l'offre **{plan}** avec **{quantity}** licences",
"SEAT_COUNT": "Number of seats",
"RENEWS_ON": "Renews on"
},
"VIEW_PRICING": "View Pricing",
"MANAGE_SUBSCRIPTION": {
"TITLE": "Gérer votre abonnement",
"DESCRIPTION": "Visualisez vos factures précédentes, modifiez vos coordonnées de facturation ou annulez votre abonnement.",
"BUTTON_TXT": "Accéder au portail de facturation"
},
"CAPTAIN": {
"TITLE": "Captain",
"DESCRIPTION": "Manage usage and credits for Captain AI.",
"BUTTON_TXT": "Buy more credits",
"DOCUMENTS": "Documents",
"RESPONSES": "Responses",
"UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more.",
"REFRESH_CREDITS": "Actualiser"
},
"CHAT_WITH_US": {
"TITLE": "Besoin d'aide ?",
"DESCRIPTION": "Vous avez des problèmes de facturation? Nous sommes là pour vous aider.",
"BUTTON_TXT": "Discutez avec nous"
},
"NO_BILLING_USER": "Votre compte de facturation est en cours de configuration. Veuillez actualiser la page et réessayer.",
"TOPUP": {
"BUY_CREDITS": "Buy more credits",
"MODAL_TITLE": "Buy AI Credits",
"MODAL_DESCRIPTION": "Purchase additional credits for Captain AI.",
"CREDITS": "CREDITS",
"ONE_TIME": "one-time",
"POPULAR": "Most Popular",
"NOTE_TITLE": "Note:",
"NOTE_DESCRIPTION": "Credits are added immediately and expire in 6 months. An active subscription is required to use credits. Purchased credits are consumed after your monthly plan credits.",
"CANCEL": "Annuler",
"PURCHASE": "Purchase Credits",
"LOADING": "Loading options...",
"FETCH_ERROR": "Failed to load credit options. Please try again.",
"PURCHASE_ERROR": "Failed to process purchase. Please try again.",
"PURCHASE_SUCCESS": "Successfully added {credits} credits to your account",
"CONFIRM": {
"TITLE": "Confirm Purchase",
"DESCRIPTION": "You are about to purchase {credits} credits for {amount}.",
"INSTANT_DEDUCTION_NOTE": "Your saved card will be charged immediately upon confirmation.",
"GO_BACK": "Retour",
"CONFIRM_PURCHASE": "Confirm Purchase"
}
}
},
"SECURITY_SETTINGS": {
"TITLE": "Security",
"DESCRIPTION": "Manage your account security settings.",
"LINK_TEXT": "Learn more about SAML SSO",
"SAML_DISABLED_MESSAGE": "SAML SSO is currently disabled. Please contact your administrator to enable this feature.",
"SAML": {
"TITLE": "SAML SSO",
"NOTE": "Configure SAML single sign-on for your account. Users will authenticate through your identity provider instead of using email/password.",
"ACS_URL": {
"LABEL": "ACS URL",
"TOOLTIP": "Assertion Consumer Service URL - Configure this URL in your IdP as the destination for SAML responses"
},
"SSO_URL": {
"LABEL": "SSO URL",
"HELP": "The URL where SAML authentication requests will be sent",
"PLACEHOLDER": "https://your-idp.com/saml/sso"
},
"CERTIFICATE": {
"LABEL": "Signing certificate in PEM format",
"HELP": "The public certificate from your identity provider used to verify SAML responses",
"PLACEHOLDER": "-----BEGIN CERTIFICATE-----\nMIIC..."
},
"FINGERPRINT": {
"LABEL": "Fingerprint",
"TOOLTIP": "SHA-1 fingerprint of the certificate - Use this to verify the certificate in your IdP configuration"
},
"COPY_SUCCESS": "Code copié dans le presse-papier avec succès",
"SP_ENTITY_ID": {
"LABEL": "SP Entity ID",
"HELP": "Unique identifier for this application as a service provider (auto-generated).",
"TOOLTIP": "Unique identifier for Chatwoot as the Service Provider - Configure this in your IdP settings"
},
"IDP_ENTITY_ID": {
"LABEL": "Identity Provider Entity ID",
"HELP": "Unique identifier for your identity provider (usually found in IdP configuration)",
"PLACEHOLDER": "https://your-idp.com/saml"
},
"UPDATE_BUTTON": "Update SAML Settings",
"API": {
"SUCCESS": "SAML settings updated successfully",
"ERROR": "Failed to update SAML settings",
"ERROR_LOADING": "Failed to load SAML settings",
"DISABLED": "SAML settings disabled successfully"
},
"VALIDATION": {
"REQUIRED_FIELDS": "SSO URL, Identity Provider Entity ID, and Certificate are required fields",
"SSO_URL_ERROR": "Please enter a valid SSO URL",
"CERTIFICATE_ERROR": "Certificate is required",
"IDP_ENTITY_ID_ERROR": "Identity Provider Entity ID is required"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade to an Enterprise plan to access SAML single sign-on and other advanced security features.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
"PAYWALL": {
"TITLE": "Upgrade to enable SAML SSO",
"AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to SAML single sign-on and other advanced features.",
"UPGRADE_NOW": "Upgrade now",
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ATTRIBUTE_MAPPING": {
"TITLE": "SAML Attribute Setup",
"DESCRIPTION": "The following attribute mappings must be configured in your identity provider"
},
"INFO_SECTION": {
"TITLE": "Service Provider Information",
"TOOLTIP": "Copy these values and configure them in your Identity Provider to establish the SAML connection"
}
}
},
"CREATE_ACCOUNT": {
"NO_ACCOUNT_WARNING": "Oh oh ! Nous n'avons pas trouvé de compte Chatwoot. Veuillez créer un nouveau compte pour continuer.",
"NEW_ACCOUNT": "Nouveau compte",
"SELECTOR_SUBTITLE": "Créer un nouveau compte",
"API": {
"SUCCESS_MESSAGE": "Compte créé avec succès",
"EXIST_MESSAGE": "Ce compte existe déjà",
"ERROR_MESSAGE": "Impossible de se connecter au serveur Woot, veuillez réessayer plus tard"
},
"FORM": {
"NAME": {
"LABEL": "Nom de la société",
"PLACEHOLDER": "Entreprises Wayne"
},
"SUBMIT": "Envoyer",
"CANCEL": "Annuler"
}
},
"KEYBOARD_SHORTCUTS": {
"TOGGLE_MODAL": "Voir tous les raccourcis",
"TITLE": {
"OPEN_CONVERSATION": "Ouvrir la conversation",
"RESOLVE_AND_NEXT": "Résoudre et passer à la suivante",
"NAVIGATE_DROPDOWN": "Naviguer dans le menu déroulant",
"RESOLVE_CONVERSATION": "Résoudre la conversation",
"GO_TO_CONVERSATION_DASHBOARD": "Aller au tableau de bord des conversations",
"ADD_ATTACHMENT": "Ajouter une pièce jointe",
"GO_TO_CONTACTS_DASHBOARD": "Aller au tableau de bord des contacts",
"TOGGLE_SIDEBAR": "Basculer la barre latérale",
"GO_TO_REPORTS_SIDEBAR": "Aller à la barre latérale des rapports",
"MOVE_TO_NEXT_TAB": "Passer à l'onglet suivant dans la liste des conversations",
"GO_TO_SETTINGS": "Accéder aux paramètres",
"SWITCH_TO_PRIVATE_NOTE": "Basculer vers une note privée",
"SWITCH_TO_REPLY": "Basculer vers la réponse",
"TOGGLE_SNOOZE_DROPDOWN": "Activer/désactiver la liste déroulante de répétition"
}
},
"ASSIGNMENT_POLICY": {
"INDEX": {
"HEADER": {
"TITLE": "Agent assignment",
"DESCRIPTION": "Define policies to effectively manage workload and route conversations based on the needs of inboxes and agents. Learn more here"
},
"ASSIGNMENT_POLICY": {
"TITLE": "Assignment policy",
"DESCRIPTION": "Manage how conversations get assigned in inboxes.",
"FEATURES": [
"Assign by conversations evenly or by available capacity",
"Add fair distribution rules to avoid overloading any agent",
"Add inboxes to a policy - one policy per inbox"
]
},
"AGENT_CAPACITY_POLICY": {
"TITLE": "Agent capacity policy",
"DESCRIPTION": "Manage workload for agents.",
"FEATURES": [
"Define maximum conversations per inbox",
"Create exceptions based on labels and time",
"Add agents to a policy - one policy per agent"
]
}
},
"AGENT_ASSIGNMENT_POLICY": {
"INDEX": {
"HEADER": {
"TITLE": "Assignment policy",
"CREATE_POLICY": "New policy"
},
"CARD": {
"ORDER": "Order",
"PRIORITY": "Priorité",
"ACTIVE": "Actif",
"INACTIVE": "Inactive",
"POPOVER": "Added inboxes",
"EDIT": "Modifier"
},
"NO_RECORDS_FOUND": "No assignment policies found"
},
"CREATE": {
"HEADER": {
"TITLE": "Create assignment policy"
},
"CREATE_BUTTON": "Create policy",
"API": {
"SUCCESS_MESSAGE": "Assignment policy created successfully",
"ERROR_MESSAGE": "Failed to create assignment policy"
}
},
"EDIT": {
"HEADER": {
"TITLE": "Edit assignment policy"
},
"EDIT_BUTTON": "Update policy",
"CONFIRM_ADD_INBOX_DIALOG": {
"TITLE": "Add inbox",
"DESCRIPTION": "{inboxName} inbox is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
"CONFIRM_BUTTON_LABEL": "Continue",
"CANCEL_BUTTON_LABEL": "Annuler"
},
"API": {
"SUCCESS_MESSAGE": "Assignment policy updated successfully",
"ERROR_MESSAGE": "Failed to update assignment policy"
},
"INBOX_API": {
"ADD": {
"SUCCESS_MESSAGE": "Inbox added to policy successfully",
"ERROR_MESSAGE": "Failed to add inbox to policy"
},
"REMOVE": {
"SUCCESS_MESSAGE": "Inbox removed from policy successfully",
"ERROR_MESSAGE": "Failed to remove inbox from policy"
}
}
},
"FORM": {
"NAME": {
"LABEL": "Policy name:",
"PLACEHOLDER": "Enter policy name"
},
"DESCRIPTION": {
"LABEL": "Description:",
"PLACEHOLDER": "Enter description"
},
"STATUS": {
"LABEL": "État:",
"PLACEHOLDER": "Select status",
"ACTIVE": "Policy is active",
"INACTIVE": "Policy is inactive"
},
"ASSIGNMENT_ORDER": {
"LABEL": "Assignment order",
"ROUND_ROBIN": {
"LABEL": "Round robin",
"DESCRIPTION": "Assign conversations evenly among agents."
},
"BALANCED": {
"LABEL": "Balanced",
"DESCRIPTION": "Assign conversations based on available capacity."
}
},
"ASSIGNMENT_PRIORITY": {
"LABEL": "Assignment priority",
"EARLIEST_CREATED": {
"LABEL": "Earliest created",
"DESCRIPTION": "The conversation that was created first gets assigned first."
},
"LONGEST_WAITING": {
"LABEL": "Longest waiting",
"DESCRIPTION": "The conversation waiting the longest gets assigned first."
}
},
"FAIR_DISTRIBUTION": {
"LABEL": "Fair distribution policy",
"DESCRIPTION": "Set the maximum number of conversations that can be assigned per agent within a time window to avoid overloading any one agent. This required field defaults to 100 conversations per hour.",
"INPUT_MAX": "Assign max",
"DURATION": "Conversations per agent in every"
},
"INBOXES": {
"LABEL": "Added inboxes",
"DESCRIPTION": "Add inboxes for which this policy will be applicable.",
"ADD_BUTTON": "Add inbox",
"DROPDOWN": {
"SEARCH_PLACEHOLDER": "Search and select inboxes to add",
"ADD_BUTTON": "Ajouter"
},
"EMPTY_STATE": "No inboxes added to this policy, add an inbox to get started",
"API": {
"SUCCESS_MESSAGE": "Inbox successfully added to policy",
"ERROR_MESSAGE": "Failed to add inbox to policy"
}
}
},
"DELETE_POLICY": {
"SUCCESS_MESSAGE": "Assignment policy deleted successfully",
"ERROR_MESSAGE": "Failed to delete assignment policy"
}
},
"AGENT_CAPACITY_POLICY": {
"INDEX": {
"HEADER": {
"TITLE": "Agent capacity",
"CREATE_POLICY": "New policy"
},
"CARD": {
"POPOVER": "Added agents",
"EDIT": "Modifier"
},
"NO_RECORDS_FOUND": "No agent capacity policies found"
},
"CREATE": {
"HEADER": {
"TITLE": "Create agent capacity policy"
},
"CREATE_BUTTON": "Create policy",
"API": {
"SUCCESS_MESSAGE": "Agent capacity policy created successfully",
"ERROR_MESSAGE": "Failed to create agent capacity policy"
}
},
"EDIT": {
"HEADER": {
"TITLE": "Edit agent capacity policy"
},
"EDIT_BUTTON": "Update policy",
"CONFIRM_ADD_AGENT_DIALOG": {
"TITLE": "Add agent",
"DESCRIPTION": "{agentName} is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
"CONFIRM_BUTTON_LABEL": "Continue",
"CANCEL_BUTTON_LABEL": "Annuler"
},
"API": {
"SUCCESS_MESSAGE": "Agent capacity policy updated successfully",
"ERROR_MESSAGE": "Failed to update agent capacity policy"
},
"AGENT_API": {
"ADD": {
"SUCCESS_MESSAGE": "Agent added to policy successfully",
"ERROR_MESSAGE": "Failed to add agent to policy"
},
"REMOVE": {
"SUCCESS_MESSAGE": "Agent removed from policy successfully",
"ERROR_MESSAGE": "Failed to remove agent from policy"
}
}
},
"FORM": {
"NAME": {
"LABEL": "Policy name:",
"PLACEHOLDER": "Enter policy name"
},
"DESCRIPTION": {
"LABEL": "Description:",
"PLACEHOLDER": "Enter description"
},
"INBOX_CAPACITY_LIMIT": {
"LABEL": "Inbox capacity limits",
"ADD_BUTTON": "Add inbox",
"FIELD": {
"SELECT_INBOX": "Select inbox",
"MAX_CONVERSATIONS": "Max conversations",
"SET_LIMIT": "Set limit"
},
"EMPTY_STATE": "No inbox limit set"
},
"EXCLUSION_RULES": {
"LABEL": "Exclusion rules",
"DESCRIPTION": "Conversations that satisfy the following conditions would not count towards agent capacity",
"TAGS": {
"LABEL": "Exclude conversations tagged with specific labels",
"ADD_TAG": "add tag",
"DROPDOWN": {
"SEARCH_PLACEHOLDER": "Search and select tags to add"
},
"EMPTY_STATE": "No tags added to this policy."
},
"DURATION": {
"LABEL": "Exclude conversations older than a specified duration",
"PLACEHOLDER": "Set time"
}
},
"USERS": {
"LABEL": "Assigned agents",
"DESCRIPTION": "Add agents for which this policy will be applicable.",
"ADD_BUTTON": "Add agent",
"DROPDOWN": {
"SEARCH_PLACEHOLDER": "Search and select agents to add",
"ADD_BUTTON": "Ajouter"
},
"EMPTY_STATE": "No agents added",
"API": {
"SUCCESS_MESSAGE": "Agent successfully added to policy",
"ERROR_MESSAGE": "Failed to add agent to policy"
}
}
},
"DELETE_POLICY": {
"SUCCESS_MESSAGE": "Agent capacity policy deleted successfully",
"ERROR_MESSAGE": "Failed to delete agent capacity policy"
}
},
"DELETE_POLICY": {
"TITLE": "Delete policy",
"DESCRIPTION": "Are you sure you want to delete this policy? This action cannot be undone.",
"CONFIRM_BUTTON_LABEL": "Supprimer",
"CANCEL_BUTTON_LABEL": "Annuler"
}
}
}