Restructure omni services and add Chatwoot research snapshot

2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
--- a/research/chatwoot/app/javascript/dashboard/i18n/locale/el/generalSettings.json
+++ b/research/chatwoot/app/javascript/dashboard/i18n/locale/el/generalSettings.json
@@ -0,0 +1,251 @@
+{
+  "GENERAL_SETTINGS": {
+    "LIMIT_MESSAGES": {
+      "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
+      "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
+      "AGENTS": "You have exceeded the agent limit. Your plan only allows {allowedAgents} agents.",
+      "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+    },
+    "TITLE": "Ρυθμίσεις",
+    "SUBMIT": "Ενημέρωση Ρυθμίσεων",
+    "BACK": "Πίσω",
+    "DISMISS": "Dismiss",
+    "UPDATE": {
+      "ERROR": "Δεν μπορεί να ενημερωθεί η ρύθμιση προσπαθήστε ξανά!",
+      "SUCCESS": "Επιτυχής Ενημέρωση Ρυθμίσεων"
+    },
+    "ACCOUNT_DELETE_SECTION": {
+      "TITLE": "Delete your Account",
+      "NOTE": "Once you delete your account, all your data will be deleted.",
+      "BUTTON_TEXT": "Delete Your Account",
+      "CONFIRM": {
+        "TITLE": "Delete Account",
+        "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+        "BUTTON_TEXT": "Διαγραφή",
+        "DISMISS": "Άκυρο",
+        "PLACE_HOLDER": "Παρακαλώ πληκτρολογήστε {accountName} για επιβεβαίωση"
+      },
+      "SUCCESS": "Account marked for deletion",
+      "FAILURE": "Could not delete account, try again!",
+      "SCHEDULED_DELETION": {
+        "TITLE": "Account Scheduled for Deletion",
+        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
+        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
+        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+      }
+    },
+    "FORM": {
+      "ERROR": "Παρακαλώ διορθώστε τα λάθη της Φόρμας",
+      "GENERAL_SECTION": {
+        "TITLE": "Γενικές Ρυθμίσεις",
+        "NOTE": ""
+      },
+      "ACCOUNT_ID": {
+        "TITLE": "ID Λογαριασμού",
+        "NOTE": "Αυτό το ID απαιτείται αν δημιουργείτε μια ενσωμάτωση βασισμένη στο API"
+      },
+      "AUTO_RESOLVE": {
+        "TITLE": "Auto-resolve conversations",
+        "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+        "DURATION": {
+          "LABEL": "Inactivity duration",
+          "HELP": "Time period of inactivity after which conversation is auto-resolved",
+          "PLACEHOLDER": "30",
+          "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+          "API": {
+            "SUCCESS": "Auto resolve settings updated successfully",
+            "ERROR": "Failed to update auto resolve settings"
+          }
+        },
+        "MESSAGE": {
+          "LABEL": "Custom auto-resolution message",
+          "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+          "HELP": "Message sent to the customer after conversation is auto-resolved"
+        },
+        "PREFERENCES": "Preferences",
+        "LABEL": {
+          "LABEL": "Add label after auto-resolution",
+          "PLACEHOLDER": "Select a label"
+        },
+        "IGNORE_WAITING": {
+          "LABEL": "Skip conversations waiting for agent’s reply"
+        },
+        "UPDATE_BUTTON": "Save Changes"
+      },
+      "NAME": {
+        "LABEL": "Ονομασία Λογαριασμού",
+        "PLACEHOLDER": "Η ονομασία του Λογαριασμού σας",
+        "ERROR": "Παρακαλώ συμπληρώστε ένα έγκυρο όνομα λογαριασμού"
+      },
+      "LANGUAGE": {
+        "LABEL": "Γλώσσα ιστοσελίδας",
+        "PLACEHOLDER": "Το όνομα του Λογαριασμού",
+        "ERROR": ""
+      },
+      "DOMAIN": {
+        "LABEL": "Τομέας (domain) του εισερχόμενου email",
+        "PLACEHOLDER": "Ο τομέας στον οποίο θα λαμβάνετε τα emails",
+        "ERROR": ""
+      },
+      "SUPPORT_EMAIL": {
+        "LABEL": "Email Υποστήριξης",
+        "PLACEHOLDER": "To email υποστήριξης της εταιρίας σας",
+        "ERROR": ""
+      },
+      "AUTO_RESOLVE_IGNORE_WAITING": {
+        "LABEL": "Exclude unattended conversations",
+        "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+      },
+      "AUDIO_TRANSCRIPTION": {
+        "TITLE": "Transcribe Audio Messages",
+        "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+        "API": {
+          "SUCCESS": "Audio transcription setting updated successfully",
+          "ERROR": "Failed to update audio transcription setting"
+        }
+      },
+      "AUTO_RESOLVE_DURATION": {
+        "LABEL": "Inactivity duration for resolution",
+        "HELP": "Duration after a conversation should auto resolve if there is no activity",
+        "PLACEHOLDER": "30",
+        "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+        "API": {
+          "SUCCESS": "Auto resolve settings updated successfully",
+          "ERROR": "Failed to update auto resolve settings"
+        },
+        "UPDATE_BUTTON": "Ενημέρωση",
+        "MESSAGE_LABEL": "Custom resolution message",
+        "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+        "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
+      },
+      "FEATURES": {
+        "INBOUND_EMAIL_ENABLED": "Η συνέχεια της συνομιλίας με emails έχει ενεργοποιηθεί για τον λογαριασμό.",
+        "CUSTOM_EMAIL_DOMAIN_ENABLED": "Τώρα μπορείτε να λαμβάνετε emails στον τομέα (domain) σας."
+      }
+    },
+    "UPDATE_CHATWOOT": "Μια ενημέρωση {latestChatwootVersion} για το Chatwoot είναι διαθέσιμη. Ενημερώστε την εφαρμογή σας.",
+    "LEARN_MORE": "Μάθετε περισσότερα",
+    "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot",
+    "UPGRADE": "Upgrade to continue using Chatwoot",
+    "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot",
+    "OPEN_BILLING": "Open billing"
+  },
+  "FORMS": {
+    "MULTISELECT": {
+      "ENTER_TO_SELECT": "Πάτησε enter για επιλογή",
+      "ENTER_TO_REMOVE": "Πάτησε enter για αφαίρεση",
+      "NO_OPTIONS": "List is empty",
+      "SELECT_ONE": "Επιλέξτε ένα",
+      "SELECT": "Επιλογή"
+    }
+  },
+  "NOTIFICATIONS_PAGE": {
+    "HEADER": "Ειδοποιήσεις",
+    "MARK_ALL_DONE": "Όλες ολοκληρωμένες",
+    "DELETE_TITLE": "διαγράφηκε",
+    "UNREAD_NOTIFICATION": {
+      "TITLE": "Μη Αναγνωσμένες Ειδοποιήσεις",
+      "ALL_NOTIFICATIONS": "Προβολή όλων των ειδοποιήσεων",
+      "LOADING_UNREAD_MESSAGE": "Φόρτωση μη αναγνωσμένων ειδοποιήσεων...",
+      "EMPTY_MESSAGE": "Δεν έχετε μη αναγνωσμένες ειδοποιήσεις"
+    },
+    "LIST": {
+      "LOADING_MESSAGE": "Φόρτωση ειδοποιήσεων...",
+      "404": "Καμία Ειδοποίηση",
+      "TABLE_HEADER": [
+        "Όνομα",
+        "Αριθμός Τηλεφώνου",
+        "Συζητήσεις",
+        "Τελευταία επικοινωνία"
+      ]
+    },
+    "TYPE_LABEL": {
+      "conversation_creation": "Νέα συνομιλία",
+      "conversation_assignment": "Η Συνομιλία Ανατέθηκε",
+      "assigned_conversation_new_message": "Νέο Μήνυμα",
+      "participating_conversation_new_message": "Νέο Μήνυμα",
+      "conversation_mention": "Αναφορά",
+      "sla_missed_first_response": "SLA Missed",
+      "sla_missed_next_response": "SLA Missed",
+      "sla_missed_resolution": "SLA Missed"
+    }
+  },
+  "NETWORK": {
+    "NOTIFICATION": {
+      "OFFLINE": "Εκτός",
+      "RECONNECTING": "Reconnecting...",
+      "RECONNECT_SUCCESS": "Reconnected"
+    },
+    "BUTTON": {
+      "REFRESH": "Ανανέωση"
+    }
+  },
+  "COMMAND_BAR": {
+    "SEARCH_PLACEHOLDER": "Αναζήτηση ή μετάβαση σε",
+    "SECTIONS": {
+      "GENERAL": "Γενικά",
+      "REPORTS": "Αναφορές",
+      "CONVERSATION": "Συνομιλία",
+      "BULK_ACTIONS": "Bulk Actions",
+      "CHANGE_ASSIGNEE": "Αλλαγή Αναδόχου",
+      "CHANGE_PRIORITY": "Change Priority",
+      "CHANGE_TEAM": "Αλλαγή Ομάδας",
+      "SNOOZE_CONVERSATION": "Αναβολή Συνομιλίας",
+      "ADD_LABEL": "Προσθήκη ετικέτας στη συνομιλία",
+      "REMOVE_LABEL": "Αφαίρεση ετικέτας από την συνομιλία",
+      "SETTINGS": "Ρυθμίσεις",
+      "AI_ASSIST": "AI Assist",
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
+    },
+    "COMMANDS": {
+      "GO_TO_CONVERSATION_DASHBOARD": "Μεταβείτε στον Πίνακα Συνομιλίων",
+      "GO_TO_CONTACTS_DASHBOARD": "Μετάβαση στον Πίνακα Επαφών",
+      "GO_TO_REPORTS_OVERVIEW": "Μετάβαση στις Αναφορές",
+      "GO_TO_CONVERSATION_REPORTS": "Μετάβαση στις Αναφορές Συνομιλίας",
+      "GO_TO_AGENT_REPORTS": "Μεταβείτε στις Αναφορές Πράκτορα",
+      "GO_TO_LABEL_REPORTS": "Μεταβείτε στις Αναφορές Ετικετών",
+      "GO_TO_INBOX_REPORTS": "Μεταβείτε στις Αναφορές Εισερχομένων",
+      "GO_TO_TEAM_REPORTS": "Μεταβείτε Αναφορές Ομάδας",
+      "GO_TO_SETTINGS_AGENTS": "Μεταβείτε στις Ρυθμίσεις Πράκτορα",
+      "GO_TO_SETTINGS_TEAMS": "Μεταβείτε στις ρυθμίσεις ομάδας",
+      "GO_TO_SETTINGS_INBOXES": "Μετάβαση στις Ρυθμίσεις Εισερχομένων",
+      "GO_TO_SETTINGS_LABELS": "Μεταβείτε στις Ρυθμίσεις Ετικετών",
+      "GO_TO_SETTINGS_CANNED_RESPONSES": "Μεταβείτε στις ρυθμίσεις τυποποιημένων απαντήσεων",
+      "GO_TO_SETTINGS_APPLICATIONS": "Μετάβαση στις ρυθμίσεις εφαρμογής",
+      "GO_TO_SETTINGS_ACCOUNT": "Μεταβείτε στις ρυθμίσεις λογαριασμού",
+      "GO_TO_SETTINGS_PROFILE": "Μετάβαση στις ρυθμίσεις προφίλ",
+      "GO_TO_NOTIFICATIONS": "Μετάβαση στις ειδοποιήσεις",
+      "ADD_LABELS_TO_CONVERSATION": "Προσθήκη ετικέτας στη συνομιλία",
+      "ASSIGN_AN_AGENT": "Εκχώρηση πράκτορα",
+      "AI_ASSIST": "AI Assist",
+      "ASSIGN_PRIORITY": "Assign priority",
+      "ASSIGN_A_TEAM": "Εκχώρηση ομάδας",
+      "MUTE_CONVERSATION": "Σίγαση Συνομιλίας",
+      "UNMUTE_CONVERSATION": "Επαναφορά Συνομιλίας",
+      "REMOVE_LABEL_FROM_CONVERSATION": "Αφαίρεση ετικέτας από την συνομιλία",
+      "REOPEN_CONVERSATION": "Άνοιγμα συνομιλίας",
+      "RESOLVE_CONVERSATION": "Επίλυση Συνομιλίας",
+      "SEND_TRANSCRIPT": "Στείλτε μεταγραφή της συνομιλίας",
+      "SNOOZE_CONVERSATION": "Αναβολή Συνομιλίας",
+      "UNTIL_NEXT_REPLY": "Μέχρι την επόμενη απάντηση",
+      "UNTIL_NEXT_WEEK": "Έως την επόμενη εβδομάδα",
+      "UNTIL_TOMORROW": "Μέχρι αύριο",
+      "UNTIL_NEXT_MONTH": "Until next month",
+      "AN_HOUR_FROM_NOW": "Until an hour from now",
+      "UNTIL_CUSTOM_TIME": "Custom...",
+      "CHANGE_APPEARANCE": "Change Appearance",
+      "LIGHT_MODE": "Light",
+      "DARK_MODE": "Dark",
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
+    }
+  },
+  "DASHBOARD_APPS": {
+    "LOADING_MESSAGE": "Φόρτωση Εφαρμογής Dashboard..."
+  },
+  "COMMON": {
+    "OR": "Or",
+    "CLICK_HERE": "πατήστε εδώ"
+  }
+}