Restructure omni services and add Chatwoot research snapshot

This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions

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@@ -0,0 +1,439 @@
{
"CONVERSATION": {
"SELECT_A_CONVERSATION": "Vælg venligst en samtale fra venstre rude",
"CSAT_REPLY_MESSAGE": "Bedøm venligst samtalen",
"404": "Beklager, vi kan ikke finde samtalen. Prøv igen",
"SWITCH_VIEW_LAYOUT": "Skift layout",
"DASHBOARD_APP_TAB_MESSAGES": "Beskeder",
"UNVERIFIED_SESSION": "Identiteten af denne bruger er ikke bekræftet",
"NO_MESSAGE_1": "Åh oh! Det ser ud til, at der ikke er nogen beskeder fra kunder i din indbakke.",
"NO_MESSAGE_2": " for at sende en besked til din side!",
"NO_INBOX_1": "Hola! Det ser ud til, at du endnu ikke har tilføjet indbakker.",
"NO_INBOX_2": " for at komme i gang",
"NO_INBOX_AGENT": "Åh Åh! Det ser ud til, at du ikke er en del af en indbakke. Kontakt venligst din administrator",
"SEARCH_MESSAGES": "Søg efter beskeder i samtaler",
"VIEW_ORIGINAL": "View original",
"VIEW_TRANSLATED": "View translated",
"EMPTY_STATE": {
"CMD_BAR": "to open command menu",
"KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"
},
"SEARCH": {
"TITLE": "Søg efter beskeder",
"RESULT_TITLE": "Søgeresultater",
"LOADING_MESSAGE": "Behandler data...",
"PLACEHOLDER": "Skriv tekst for at søge i beskeder",
"NO_MATCHING_RESULTS": "Ingen resultater fundet."
},
"UNREAD_MESSAGES": "Ulæste Beskeder",
"UNREAD_MESSAGE": "Ulæst Besked",
"CLICK_HERE": "Klik her",
"LOADING_INBOXES": "Indlæser indbakker",
"LOADING_CONVERSATIONS": "Indlæser Samtaler",
"CANNOT_REPLY": "Du kan ikke svare på grund af",
"24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
"48_HOURS_WINDOW": "48 timers beskedvindue begrænsning",
"API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
"NOT_ASSIGNED_TO_YOU": "Denne samtale er ikke tildelt dig. Vil du tildele denne samtale til dig selv?",
"ASSIGN_TO_ME": "Tildel til mig",
"BOT_HANDOFF_MESSAGE": "You are responding to a conversation which is currently handled by an assistant or a bot.",
"BOT_HANDOFF_ACTION": "Mark open and assign to you",
"BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
"BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
"BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
"TWILIO_WHATSAPP_CAN_REPLY": "Du kan kun svare på denne samtale ved hjælp af en skabelon besked på grund af",
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
"OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You wont be able to send messages from this conversation anymore.",
"REPLYING_TO": "Du svarer til:",
"REMOVE_SELECTION": "Fjern Markering",
"DOWNLOAD": "Download",
"UNKNOWN_FILE_TYPE": "Ukendt Fil",
"SAVE_CONTACT": "Save Contact",
"NO_CONTENT": "No content to display",
"SHARED_ATTACHMENT": {
"CONTACT": "{sender} has shared a contact",
"LOCATION": "{sender} has shared a location",
"FILE": "{sender} has shared a file",
"MEETING": "{sender} has started a meeting"
},
"UPLOADING_ATTACHMENTS": "Uploader vedhæftede filer...",
"REPLIED_TO_STORY": "Replied to your story",
"UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
"UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
"UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
"SUCCESS_DELETE_MESSAGE": "Besked slettet",
"FAIL_DELETE_MESSSAGE": "Kunne ikke slette beskeden! Prøv igen",
"NO_RESPONSE": "Intet svar",
"RESPONSE": "Response",
"RATING_TITLE": "Bedømmelse",
"FEEDBACK_TITLE": "Tilbagemelding",
"REPLY_MESSAGE_NOT_FOUND": "Message not available",
"CARD": {
"SHOW_LABELS": "Vis etiketter",
"HIDE_LABELS": "Skjul etiketter"
},
"VOICE_CALL": {
"INCOMING_CALL": "Incoming call",
"OUTGOING_CALL": "Outgoing call",
"CALL_IN_PROGRESS": "Call in progress",
"NO_ANSWER": "No answer",
"MISSED_CALL": "Missed call",
"CALL_ENDED": "Call ended",
"NOT_ANSWERED_YET": "Not answered yet",
"THEY_ANSWERED": "They answered",
"YOU_ANSWERED": "You answered"
},
"HEADER": {
"RESOLVE_ACTION": "Løs",
"REOPEN_ACTION": "Genåben",
"OPEN_ACTION": "Åbn",
"MORE_ACTIONS": "More actions",
"OPEN": "Mere",
"CLOSE": "Luk",
"DETAILS": "detaljer",
"SNOOZED_UNTIL": "Snoozed until",
"SNOOZED_UNTIL_TOMORROW": "Udsat til i morgen",
"SNOOZED_UNTIL_NEXT_WEEK": "Udsat indtil næste uge",
"SNOOZED_UNTIL_NEXT_REPLY": "Udsat indtil næste svar",
"SLA_STATUS": {
"FRT": "FRT {status}",
"NRT": "NRT {status}",
"RT": "RT {status}",
"MISSED": "missed",
"DUE": "due"
}
},
"RESOLVE_DROPDOWN": {
"MARK_PENDING": "Markér som afventende",
"SNOOZE_UNTIL": "Udsæt",
"SNOOZE": {
"TITLE": "Udsæt til",
"NEXT_REPLY": "Næste svar",
"TOMORROW": "I Morgen",
"NEXT_WEEK": "Næste uge"
}
},
"MENTION": {
"AGENTS": "Agenter",
"TEAMS": "Teams"
},
"CUSTOM_SNOOZE": {
"TITLE": "Udsæt til",
"APPLY": "Udsæt",
"CANCEL": "Annuller"
},
"PRIORITY": {
"TITLE": "Priority",
"OPTIONS": {
"NONE": "Ingen",
"URGENT": "Urgent",
"HIGH": "High",
"MEDIUM": "Medium",
"LOW": "Low"
},
"CHANGE_PRIORITY": {
"SELECT_PLACEHOLDER": "Ingen",
"INPUT_PLACEHOLDER": "Select priority",
"NO_RESULTS": "Ingen resultater fundet",
"SUCCESSFUL": "Changed priority of conversation id {conversationId} to {priority}",
"FAILED": "Couldn't change priority. Please try again."
}
},
"DELETE_CONVERSATION": {
"TITLE": "Delete conversation #{conversationId}",
"DESCRIPTION": "Are you sure you want to delete this conversation?",
"CONFIRM": "Slet"
},
"CARD_CONTEXT_MENU": {
"PENDING": "Markér som afventende",
"RESOLVED": "Marker som løst",
"MARK_AS_UNREAD": "Marker som ulæst",
"MARK_AS_READ": "Mark as read",
"REOPEN": "Genåbn samtale",
"SNOOZE": {
"TITLE": "Udsæt",
"NEXT_REPLY": "Indtil næste svar",
"TOMORROW": "Indtil i morgen",
"NEXT_WEEK": "Indtil næste uge"
},
"ASSIGN_AGENT": "Tildel agent",
"ASSIGN_LABEL": "Tildel etiket",
"AGENTS_LOADING": "Indlæser agenter...",
"ASSIGN_TEAM": "Tildel team",
"DELETE": "Delete conversation",
"OPEN_IN_NEW_TAB": "Open in new tab",
"COPY_LINK": "Copy conversation link",
"COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Samtale id {conversationId} tildelt \"{agentName}\"",
"FAILED": "Kunne ikke tildele agent. Prøv venligst igen."
},
"LABEL_ASSIGNMENT": {
"SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
"FAILED": "Kunne ikke tildele etiket. Prøv venligst igen."
},
"TEAM_ASSIGNMENT": {
"SUCCESFUL": "Tildelt team \"{team}\" til samtale-id {conversationId}",
"FAILED": "Kunne ikke tildele team. Prøv venligst igen."
}
}
},
"FOOTER": {
"MESSAGE_SIGN_TOOLTIP": "Besked signatur",
"ENABLE_SIGN_TOOLTIP": "Aktiver signatur",
"DISABLE_SIGN_TOOLTIP": "Deaktivér signatur",
"MSG_INPUT": "Shift + enter for ny linje. Start med '/' for at vælge et standardsvar.",
"PRIVATE_MSG_INPUT": "Shift + enter for ny linje. Dette vil kun være synligt for Agenter",
"MESSAGE_SIGNATURE_NOT_CONFIGURED": "Beskedsignatur er ikke konfigureret, konfigurer den i profilindstillinger.",
"CLICK_HERE": "Klik her for at opdatere",
"WHATSAPP_TEMPLATES": "Whatsapp Skabeloner"
},
"REPLYBOX": {
"REPLY": "Svar",
"PRIVATE_NOTE": "Privat Note",
"SEND": "Send",
"CREATE": "Tilføj Note",
"INSERT_READ_MORE": "Read more",
"DISMISS_REPLY": "Dismiss reply",
"REPLYING_TO": "Replying to:",
"TIP_EMOJI_ICON": "Vis emoji-vælger",
"TIP_ATTACH_ICON": "Vedhæft filer",
"TIP_AUDIORECORDER_ICON": "Optag lyd",
"TIP_AUDIORECORDER_PERMISSION": "Tillad adgang til lyd",
"TIP_AUDIORECORDER_ERROR": "Kunne ikke åbne lyden",
"DRAG_DROP": "Træk og slip her for at vedhæfte",
"START_AUDIO_RECORDING": "Start lydoptagelse",
"STOP_AUDIO_RECORDING": "Stop lydoptagelse",
"": "",
"EMAIL_HEAD": {
"TO": "TO",
"ADD_BCC": "Tilføj bcc",
"CC": {
"LABEL": "CC",
"PLACEHOLDER": "E-mails adskilt af kommaer",
"ERROR": "Indtast venligst gyldige e-mailadresser"
},
"BCC": {
"LABEL": "BCC",
"PLACEHOLDER": "E-mails adskilt af kommaer",
"ERROR": "Indtast venligst gyldige e-mailadresser"
}
},
"UNDEFINED_VARIABLES": {
"TITLE": "Undefined variables",
"MESSAGE": "You have {undefinedVariablesCount} undefined variables in your message: {undefinedVariables}. Would you like to send the message anyway?",
"CONFIRM": {
"YES": "Send",
"CANCEL": "Annuller"
}
},
"QUOTED_REPLY": {
"ENABLE_TOOLTIP": "Include quoted email thread",
"DISABLE_TOOLTIP": "Don't include quoted email thread",
"REMOVE_PREVIEW": "Remove quoted email thread",
"COLLAPSE": "Collapse preview",
"EXPAND": "Expand preview"
}
},
"VISIBLE_TO_AGENTS": "Privat Note: Kun synlig for dig og dit team",
"CHANGE_STATUS": "Samtalestatus ændret",
"CHANGE_STATUS_FAILED": "Ændring af samtale status mislykkedes",
"CHANGE_AGENT": "Samtaleansvarlig ændret",
"CHANGE_AGENT_FAILED": "Ændring af ansvarlig mislykkedes",
"ASSIGN_LABEL_SUCCESFUL": "Label tildelt",
"ASSIGN_LABEL_FAILED": "Tildeling af etiket mislykkedes",
"CHANGE_TEAM": "Samtaleholdet er ændret",
"SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
"FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Filen overskrider grænsen på {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} for vedhæftede filer",
"MESSAGE_ERROR": "Kunne ikke sende denne besked, prøv igen senere",
"SENT_BY": "Sendt af:",
"BOT": "Bot",
"SEND_FAILED": "Kunne ikke sende besked! Prøv igen",
"TRY_AGAIN": "prøv igen",
"ASSIGNMENT": {
"SELECT_AGENT": "Vælg Agent",
"REMOVE": "Fjern",
"ASSIGN": "Tildel"
},
"CONTEXT_MENU": {
"COPY": "Kopiér",
"REPLY_TO": "Reply to this message",
"DELETE": "Slet",
"CREATE_A_CANNED_RESPONSE": "Add to canned responses",
"TRANSLATE": "Translate",
"COPY_PERMALINK": "Copy link to the message",
"LINK_COPIED": "Message URL copied to the clipboard",
"DELETE_CONFIRMATION": {
"TITLE": "Are you sure you want to delete this message?",
"MESSAGE": "You cannot undo this action",
"DELETE": "Slet",
"CANCEL": "Annuller"
}
},
"SIDEBAR": {
"CONTACT": "Kontakt",
"COPILOT": "Copilot"
},
"VOICE_WIDGET": {
"INCOMING_CALL": "Incoming call",
"OUTGOING_CALL": "Outgoing call",
"CALL_IN_PROGRESS": "Call in progress",
"NOT_ANSWERED_YET": "Not answered yet",
"HANDLED_IN_ANOTHER_TAB": "Being handled in another tab",
"REJECT_CALL": "Reject",
"JOIN_CALL": "Join call",
"END_CALL": "End call"
}
},
"EMAIL_TRANSCRIPT": {
"TITLE": "Send samtaleudskrift",
"DESC": "Send en kopi af samtaleudskriften til den angivne e-mailadresse",
"SUBMIT": "Send",
"CANCEL": "Annuller",
"SEND_EMAIL_SUCCESS": "Chatudskriften blev sendt med succes",
"SEND_EMAIL_ERROR": "Der opstod en fejl. Prøv venligst igen",
"FORM": {
"SEND_TO_CONTACT": "Send udskrift til kunden",
"SEND_TO_AGENT": "Send udskrift til den tildelte agent",
"SEND_TO_OTHER_EMAIL_ADDRESS": "Send udskriften til en anden e-mailadresse",
"EMAIL": {
"PLACEHOLDER": "Indtast en e-mail adresse",
"ERROR": "Indtast venligst en gyldig e-mailadresse"
}
}
},
"ONBOARDING": {
"TITLE": "Hej 👋, Velkommen til {installationName}!",
"DESCRIPTION": "Tak for din tilmelding. Vi vil have dig til at få mest muligt ud af {installationName}. Her er et par ting, du kan gøre i {installationName} for at gøre oplevelsen dejlig.",
"GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
"GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
"GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
"READ_LATEST_UPDATES": "Læs vores seneste opdateringer",
"ALL_CONVERSATION": {
"TITLE": "Alle dine samtaler på ét sted",
"DESCRIPTION": "Se alle samtaler fra dine kunder på et enkelt betjeningspanel. Du kan filtrere samtaler efter indgående kanal, etiket og status.",
"NEW_LINK": "Klik her for at oprette en indbakke"
},
"TEAM_MEMBERS": {
"TITLE": "Inviter dine teammedlemmer",
"DESCRIPTION": "Da du er ved at blive klar til at tale med din kunde, skal du medbringe dine holdkammerater for at hjælpe dig. Du kan invitere dine holdkammerater ved at tilføje deres e-mailadresser til agentlisten.",
"NEW_LINK": "Klik her for at invitere et teammedlem"
},
"LABELS": {
"TITLE": "Organiser samtaler med etiketter",
"DESCRIPTION": "Etiketter giver en lettere måde at kategorisere din samtale. Opret nogle etiketter som #support-forespørgsel, #billing-spørgsmål osv., så du kan bruge dem i en samtale senere.",
"NEW_LINK": "Klik her for at oprette tags"
},
"CANNED_RESPONSES": {
"TITLE": "Create canned responses",
"DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
"NEW_LINK": "Click here to create a canned response"
}
},
"CONVERSATION_SIDEBAR": {
"ASSIGNEE_LABEL": "Tildelt Agent",
"SELF_ASSIGN": "Tildel til mig",
"TEAM_LABEL": "Tildelt Team",
"SELECT": {
"PLACEHOLDER": "Ingen"
},
"ACCORDION": {
"CONTACT_DETAILS": "Kontaktoplysninger",
"CONVERSATION_ACTIONS": "Samtale Handlinger",
"CONVERSATION_LABELS": "Samtale Etiketter",
"CONVERSATION_INFO": "Samtale Information",
"CONTACT_NOTES": "Contact Notes",
"CONTACT_ATTRIBUTES": "Kontakt Attributter",
"PREVIOUS_CONVERSATION": "Tidligere Samtaler",
"MACROS": "Macros",
"LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
"ORDER_ID": "Order #{id}",
"ERROR": "Error loading orders",
"NO_SHOPIFY_ORDERS": "No orders found",
"FINANCIAL_STATUS": {
"PENDING": "Afventer",
"AUTHORIZED": "Authorized",
"PARTIALLY_PAID": "Partially Paid",
"PAID": "Paid",
"PARTIALLY_REFUNDED": "Partially Refunded",
"REFUNDED": "Refunded",
"VOIDED": "Voided"
},
"FULFILLMENT_STATUS": {
"FULFILLED": "Fulfilled",
"PARTIALLY_FULFILLED": "Partially Fulfilled",
"UNFULFILLED": "Unfulfilled"
}
}
},
"CONVERSATION_CUSTOM_ATTRIBUTES": {
"ADD_BUTTON_TEXT": "Opret ny egenskab",
"NO_RECORDS_FOUND": "Ingen attributter fundet",
"UPDATE": {
"SUCCESS": "Attributten er opdateret",
"ERROR": "Kan ikke opdatere attributten. Prøv igen senere"
},
"ADD": {
"TITLE": "Tilføj",
"SUCCESS": "Egenskab tilføjet",
"ERROR": "Kan ikke tilføje attribut. Prøv igen senere"
},
"DELETE": {
"SUCCESS": "Attributten blev slettet",
"ERROR": "Kan ikke slette attributten. Prøv igen senere"
},
"ATTRIBUTE_SELECT": {
"TITLE": "Tilføj attributter",
"PLACEHOLDER": "Søg attributter",
"NO_RESULT": "Ingen attributter fundet"
}
},
"EMAIL_HEADER": {
"FROM": "Fra",
"TO": "Til",
"BCC": "Bcc",
"CC": "Cc",
"SUBJECT": "Emne",
"EXPAND": "Expand email"
},
"CONVERSATION_PARTICIPANTS": {
"SIDEBAR_MENU_TITLE": "Participating",
"SIDEBAR_TITLE": "Conversation participants",
"NO_RECORDS_FOUND": "Ingen resultater fundet",
"ADD_PARTICIPANTS": "Select participants",
"REMANING_PARTICIPANTS_TEXT": "+{count} others",
"REMANING_PARTICIPANT_TEXT": "+{count} other",
"TOTAL_PARTICIPANTS_TEXT": "{count} people are participating.",
"TOTAL_PARTICIPANT_TEXT": "{count} person is participating.",
"NO_PARTICIPANTS_TEXT": "No one is participating!.",
"WATCH_CONVERSATION": "Join conversation",
"YOU_ARE_WATCHING": "You are participating",
"API": {
"ERROR_MESSAGE": "Could not update, try again!",
"SUCCESS_MESSAGE": "Participants updated!"
}
},
"TRANSLATE_MODAL": {
"TITLE": "View translated content",
"DESC": "You can view the translated content in each langauge.",
"ORIGINAL_CONTENT": "Original Content",
"TRANSLATED_CONTENT": "Translated Content",
"NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
},
"TYPING": {
"ONE": "{user} is typing",
"TWO": "{user} and {secondUser} are typing",
"MULTIPLE": "{user} and {count} others are typing"
},
"COPILOT": {
"TRY_THESE_PROMPTS": "Try these prompts"
},
"GALLERY_VIEW": {
"ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
}
}