Restructure omni services and add Chatwoot research snapshot

2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
--- a/research/chatwoot/app/javascript/dashboard/helper/customViewsHelper.js
+++ b/research/chatwoot/app/javascript/dashboard/helper/customViewsHelper.js
@@ -0,0 +1,130 @@
+export const getInputType = (key, operator, filterTypes) => {
+  if (key === 'created_at' || key === 'last_activity_at')
+    if (operator === 'days_before') return 'plain_text';
+  const type = filterTypes.find(filter => filter.attributeKey === key);
+  return type?.inputType;
+};
+
+export const generateCustomAttributesInputType = type => {
+  const filterInputTypes = {
+    text: 'string',
+    number: 'string',
+    date: 'string',
+    checkbox: 'multi_select',
+    list: 'multi_select',
+    link: 'string',
+  };
+  return filterInputTypes[type];
+};
+
+export const getAttributeInputType = (key, allCustomAttributes) => {
+  const customAttribute = allCustomAttributes.find(
+    attr => attr.attribute_key === key
+  );
+
+  const { attribute_display_type } = customAttribute;
+  const filterInputTypes = generateCustomAttributesInputType(
+    attribute_display_type
+  );
+  return filterInputTypes;
+};
+
+export const getValuesName = (values, list, idKey, nameKey) => {
+  const item = list?.find(v => v[idKey] === values[0]);
+  return {
+    id: values[0],
+    name: item ? item[nameKey] : values[0],
+  };
+};
+
+export const getValuesForStatus = values => {
+  return values.map(value => ({ id: value, name: value }));
+};
+
+const getValuesForLabels = (values, labels) => {
+  const selectedLabels = labels.filter(label => values.includes(label.title));
+  return selectedLabels.map(({ title }) => ({
+    id: title,
+    name: title,
+  }));
+};
+
+const getValuesForLanguages = (values, languages) => {
+  const selectedLanguages = languages.filter(language =>
+    values.includes(language.id)
+  );
+  return selectedLanguages.map(({ id, name }) => ({
+    id: id.toLowerCase(),
+    name: name,
+  }));
+};
+
+const getValuesForCountries = (values, countries) => {
+  const selectedCountries = countries.filter(country =>
+    values.includes(country.id)
+  );
+  return selectedCountries.map(({ id, name }) => ({
+    id: id,
+    name: name,
+  }));
+};
+
+const getValuesForPriority = (values, priority) => {
+  return priority.filter(option => values.includes(option.id));
+};
+
+export const getValuesForFilter = (filter, params) => {
+  const { attribute_key, values } = filter;
+  const {
+    languages,
+    countries,
+    agents,
+    inboxes,
+    teams,
+    campaigns,
+    labels,
+    priority,
+  } = params;
+  switch (attribute_key) {
+    case 'status':
+      return getValuesForStatus(values);
+    case 'assignee_id':
+      return getValuesName(values, agents, 'id', 'name');
+    case 'inbox_id':
+      return getValuesName(values, inboxes, 'id', 'name');
+    case 'team_id':
+      return getValuesName(values, teams, 'id', 'name');
+    case 'campaign_id':
+      return getValuesName(values, campaigns, 'id', 'title');
+    case 'labels':
+      return getValuesForLabels(values, labels);
+    case 'priority':
+      return getValuesForPriority(values, priority);
+    case 'browser_language':
+      return getValuesForLanguages(values, languages);
+    case 'country_code':
+      return getValuesForCountries(values, countries);
+    default:
+      return { id: values[0], name: values[0] };
+  }
+};
+
+export const generateValuesForEditCustomViews = (filter, params) => {
+  const { attribute_key, filter_operator, values } = filter;
+  const { filterTypes, allCustomAttributes } = params;
+  const inputType = getInputType(attribute_key, filter_operator, filterTypes);
+
+  if (inputType === undefined) {
+    const filterInputTypes = getAttributeInputType(
+      attribute_key,
+      allCustomAttributes
+    );
+    return filterInputTypes === 'string'
+      ? values[0].toString()
+      : { id: values[0], name: values[0] };
+  }
+
+  return inputType === 'multi_select' || inputType === 'search_select'
+    ? getValuesForFilter(filter, params)
+    : values[0].toString();
+};