Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/helper/commandbar/actions.js

@@ -0,0 +1,92 @@
+import wootConstants from 'dashboard/constants/globals';
+import { emitter } from 'shared/helpers/mitt';
+
+import {
+  CMD_MUTE_CONVERSATION,
+  CMD_REOPEN_CONVERSATION,
+  CMD_RESOLVE_CONVERSATION,
+  CMD_SEND_TRANSCRIPT,
+  CMD_SNOOZE_CONVERSATION,
+  CMD_UNMUTE_CONVERSATION,
+} from 'dashboard/helper/commandbar/events';
+
+import {
+  ICON_MUTE_CONVERSATION,
+  ICON_REOPEN_CONVERSATION,
+  ICON_RESOLVE_CONVERSATION,
+  ICON_SEND_TRANSCRIPT,
+  ICON_SNOOZE_CONVERSATION,
+  ICON_UNMUTE_CONVERSATION,
+} from 'dashboard/helper/commandbar/icons';
+
+const SNOOZE_OPTIONS = wootConstants.SNOOZE_OPTIONS;
+
+export const OPEN_CONVERSATION_ACTIONS = [
+  {
+    id: 'resolve_conversation',
+    title: 'COMMAND_BAR.COMMANDS.RESOLVE_CONVERSATION',
+    section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
+    icon: ICON_RESOLVE_CONVERSATION,
+    handler: () => emitter.emit(CMD_RESOLVE_CONVERSATION),
+  },
+];
+
+export const createSnoozeHandlers = (busEventName, parentId, section) => {
+  return Object.values(SNOOZE_OPTIONS).map(option => ({
+    id: option,
+    title: `COMMAND_BAR.COMMANDS.${option.toUpperCase()}`,
+    parent: parentId,
+    section: section,
+    icon: ICON_SNOOZE_CONVERSATION,
+    handler: () => emitter.emit(busEventName, option),
+  }));
+};
+
+export const SNOOZE_CONVERSATION_ACTIONS = [
+  {
+    id: 'snooze_conversation',
+    title: 'COMMAND_BAR.COMMANDS.SNOOZE_CONVERSATION',
+    section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
+    icon: ICON_SNOOZE_CONVERSATION,
+    children: Object.values(SNOOZE_OPTIONS),
+  },
+  ...createSnoozeHandlers(
+    CMD_SNOOZE_CONVERSATION,
+    'snooze_conversation',
+    'COMMAND_BAR.SECTIONS.SNOOZE_CONVERSATION'
+  ),
+];
+
+export const RESOLVED_CONVERSATION_ACTIONS = [
+  {
+    id: 'reopen_conversation',
+    title: 'COMMAND_BAR.COMMANDS.REOPEN_CONVERSATION',
+    section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
+    icon: ICON_REOPEN_CONVERSATION,
+    handler: () => emitter.emit(CMD_REOPEN_CONVERSATION),
+  },
+];
+
+export const SEND_TRANSCRIPT_ACTION = {
+  id: 'send_transcript',
+  title: 'COMMAND_BAR.COMMANDS.SEND_TRANSCRIPT',
+  section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
+  icon: ICON_SEND_TRANSCRIPT,
+  handler: () => emitter.emit(CMD_SEND_TRANSCRIPT),
+};
+
+export const UNMUTE_ACTION = {
+  id: 'unmute_conversation',
+  title: 'COMMAND_BAR.COMMANDS.UNMUTE_CONVERSATION',
+  section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
+  icon: ICON_UNMUTE_CONVERSATION,
+  handler: () => emitter.emit(CMD_UNMUTE_CONVERSATION),
+};
+
+export const MUTE_ACTION = {
+  id: 'mute_conversation',
+  title: 'COMMAND_BAR.COMMANDS.MUTE_CONVERSATION',
+  section: 'COMMAND_BAR.SECTIONS.CONVERSATION',
+  icon: ICON_MUTE_CONVERSATION,
+  handler: () => emitter.emit(CMD_MUTE_CONVERSATION),
+};