Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/composables/useAgentsList.js

@@ -0,0 +1,70 @@
+import { computed } from 'vue';
+import { useMapGetter } from 'dashboard/composables/store';
+import { useI18n } from 'vue-i18n';
+import {
+  getAgentsByUpdatedPresence,
+  getSortedAgentsByAvailability,
+} from 'dashboard/helper/agentHelper';
+
+/**
+ * A composable function that provides a list of agents for assignment.
+ *
+ * @param {boolean} [includeNoneAgent=true] - Whether to include a 'None' agent option.
+ * @returns {Object} An object containing the agents list and assignable agents.
+ */
+export function useAgentsList(includeNoneAgent = true) {
+  const { t } = useI18n();
+  const currentUser = useMapGetter('getCurrentUser');
+  const currentChat = useMapGetter('getSelectedChat');
+  const currentAccountId = useMapGetter('getCurrentAccountId');
+  const assignable = useMapGetter('inboxAssignableAgents/getAssignableAgents');
+
+  const inboxId = computed(() => currentChat.value?.inbox_id);
+  const isAgentSelected = computed(() => currentChat.value?.meta?.assignee);
+
+  /**
+   * Creates a 'None' agent object
+   * @returns {Object} None agent object
+   */
+  const createNoneAgent = () => ({
+    confirmed: true,
+    name: t('AGENT_MGMT.MULTI_SELECTOR.LIST.NONE') || 'None',
+    id: 0,
+    role: 'agent',
+    account_id: 0,
+    email: 'None',
+  });
+
+  /**
+   * @type {import('vue').ComputedRef<Array>}
+   */
+  const assignableAgents = computed(() => {
+    return inboxId.value ? assignable.value(inboxId.value) : [];
+  });
+
+  /**
+   * @type {import('vue').ComputedRef<Array>}
+   */
+  const agentsList = computed(() => {
+    const agents = assignableAgents.value || [];
+    const agentsByUpdatedPresence = getAgentsByUpdatedPresence(
+      agents,
+      currentUser.value,
+      currentAccountId.value
+    );
+
+    const filteredAgentsByAvailability = getSortedAgentsByAvailability(
+      agentsByUpdatedPresence
+    );
+
+    return [
+      ...(includeNoneAgent && isAgentSelected.value ? [createNoneAgent()] : []),
+      ...filteredAgentsByAvailability,
+    ];
+  });
+
+  return {
+    agentsList,
+    assignableAgents,
+  };
+}