Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/components-next/sidebar/useSidebarKeyboardShortcuts.js

@@ -0,0 +1,39 @@
+import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import { useRoute, useRouter } from 'vue-router';
+
+export function useSidebarKeyboardShortcuts(toggleShortcutModalFn) {
+  const route = useRoute();
+  const router = useRouter();
+
+  const isCurrentRouteSameAsNavigation = routeName => {
+    return route.name === routeName;
+  };
+
+  const navigateToRoute = routeName => {
+    if (!isCurrentRouteSameAsNavigation(routeName)) {
+      router.push({ name: routeName });
+    }
+  };
+  const keyboardEvents = {
+    '$mod+Slash': {
+      action: () => toggleShortcutModalFn(true),
+    },
+    '$mod+Escape': {
+      action: () => toggleShortcutModalFn(false),
+    },
+    'Alt+KeyC': {
+      action: () => navigateToRoute('home'),
+    },
+    'Alt+KeyV': {
+      action: () => navigateToRoute('contacts_dashboard'),
+    },
+    'Alt+KeyR': {
+      action: () => navigateToRoute('account_overview_reports'),
+    },
+    'Alt+KeyS': {
+      action: () => navigateToRoute('agent_list'),
+    },
+  };
+
+  return useKeyboardEvents(keyboardEvents);
+}