Restructure omni services and add Chatwoot research snapshot
This commit is contained in:
Ruslan Bakiev
@@ -0,0 +1,715 @@
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import camelcaseKeys from 'camelcase-keys';
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export default camelcaseKeys(
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[
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{
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id: 5272,
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content: 'Hey, how are ya, I had a few questions about Chatwoot?',
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inbox_id: 475,
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||||
conversation_id: 43,
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||||
message_type: 0,
|
||||
content_type: 'text',
|
||||
status: 'sent',
|
||||
content_attributes: {
|
||||
in_reply_to: null,
|
||||
},
|
||||
created_at: 1732195656,
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private: false,
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source_id: null,
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sender: {
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additional_attributes: {},
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custom_attributes: {},
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email: 'hey@example.com',
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id: 597,
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identifier: null,
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name: 'hey',
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phone_number: null,
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thumbnail: '',
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type: 'contact',
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},
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},
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{
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id: 5273,
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content: 'Give the team a way to reach you.',
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inbox_id: 475,
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conversation_id: 43,
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message_type: 3,
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content_type: 'text',
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status: 'read',
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content_attributes: {},
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created_at: 1732195656,
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private: false,
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source_id: null,
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},
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{
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id: 5274,
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content: 'Get notified by email',
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account_id: 1,
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inbox_id: 475,
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conversation_id: 43,
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message_type: 3,
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created_at: 1732195656,
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updated_at: '2024-11-21T13:27:53.612Z',
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private: false,
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status: 'read',
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source_id: null,
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content_type: 'input_email',
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content_attributes: {
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submitted_email: 'hey@example.com',
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},
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sender_type: null,
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sender_id: null,
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external_source_ids: {},
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additional_attributes: {},
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processed_message_content: 'Get notified by email',
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sentiment: {},
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conversation: {
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assignee_id: null,
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unread_count: 1,
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last_activity_at: 1732195656,
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contact_inbox: {
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source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
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},
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},
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},
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{
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id: 5275,
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content:
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'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
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account_id: 1,
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inbox_id: 475,
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conversation_id: 43,
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message_type: 0,
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created_at: 1732195735,
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updated_at: '2024-11-21T13:28:55.508Z',
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private: false,
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status: 'sent',
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source_id: null,
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content_type: 'text',
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content_attributes: {
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in_reply_to: null,
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},
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sender_type: 'Contact',
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sender_id: 597,
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external_source_ids: {},
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additional_attributes: {},
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processed_message_content:
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'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
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sentiment: {},
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conversation: {
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assignee_id: null,
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unread_count: 1,
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last_activity_at: 1732195735,
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contact_inbox: {
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source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
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},
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},
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sender: {
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additional_attributes: {},
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custom_attributes: {},
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email: 'hey@example.com',
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id: 597,
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identifier: null,
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name: 'hey',
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phone_number: null,
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thumbnail: '',
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type: 'contact',
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},
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},
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{
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conversation_id: 43,
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status: 'read',
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content_type: 'text',
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processed_message_content: 'John self-assigned this conversation',
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id: 5276,
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content: 'John self-assigned this conversation',
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account_id: 1,
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inbox_id: 475,
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message_type: 2,
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created_at: 1732195741,
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updated_at: '2024-11-21T13:30:26.788Z',
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private: false,
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source_id: null,
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content_attributes: {},
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sender_type: null,
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sender_id: null,
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external_source_ids: {},
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additional_attributes: {},
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sentiment: {},
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conversation: {
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assignee_id: 1,
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unread_count: 0,
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last_activity_at: 1732195826,
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contact_inbox: {
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source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
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},
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},
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previous_changes: {
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updated_at: ['2024-11-21T13:29:01.570Z', '2024-11-21T13:30:26.788Z'],
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status: ['sent', 'read'],
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},
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},
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{
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conversation_id: 43,
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status: 'read',
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content_type: 'text',
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processed_message_content:
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'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
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id: 5277,
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content:
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'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
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account_id: 1,
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inbox_id: 475,
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message_type: 1,
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created_at: 1732195826,
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updated_at: '2024-11-21T13:30:26.837Z',
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private: false,
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source_id: null,
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content_attributes: {},
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sender_type: 'User',
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sender_id: 1,
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external_source_ids: {},
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additional_attributes: {},
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sentiment: {},
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conversation: {
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assignee_id: 1,
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unread_count: 0,
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last_activity_at: 1732195826,
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contact_inbox: {
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source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
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},
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},
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sender: {
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id: 1,
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name: 'John',
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available_name: 'John',
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avatar_url:
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'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
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type: 'user',
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availability_status: null,
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thumbnail:
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'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
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},
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previous_changes: {
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updated_at: ['2024-11-21T13:30:26.149Z', '2024-11-21T13:30:26.837Z'],
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status: ['sent', 'read'],
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},
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},
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{
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id: 5278,
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content: "Oh, that's unfortunate",
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account_id: 1,
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inbox_id: 475,
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conversation_id: 43,
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message_type: 0,
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created_at: 1732195820,
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updated_at: '2024-11-21T13:30:38.070Z',
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private: false,
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status: 'sent',
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source_id: null,
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content_type: 'text',
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content_attributes: {
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in_reply_to: null,
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},
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sender_type: 'Contact',
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sender_id: 597,
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external_source_ids: {},
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additional_attributes: {},
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processed_message_content: "Oh, that's unfortunate",
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sentiment: {},
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conversation: {
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assignee_id: 1,
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unread_count: 1,
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last_activity_at: 1732195820,
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contact_inbox: {
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source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
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},
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},
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sender: {
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additional_attributes: {},
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custom_attributes: {},
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email: 'hey@example.com',
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id: 597,
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identifier: null,
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name: 'hey',
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phone_number: null,
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thumbnail: '',
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type: 'contact',
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},
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},
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{
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id: 5279,
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content:
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'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
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account_id: 1,
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inbox_id: 475,
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conversation_id: 43,
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||||
message_type: 0,
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||||
created_at: 1732195820,
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||||
updated_at: '2024-11-21T13:31:05.284Z',
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private: false,
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status: 'sent',
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||||
source_id: null,
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||||
content_type: 'text',
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||||
content_attributes: {
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||||
in_reply_to: null,
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},
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sender_type: 'Contact',
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sender_id: 597,
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external_source_ids: {},
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additional_attributes: {},
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||||
processed_message_content:
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'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
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sentiment: {},
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||||
conversation: {
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||||
assignee_id: 1,
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||||
unread_count: 1,
|
||||
last_activity_at: 1732195885,
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||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
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||||
},
|
||||
},
|
||||
sender: {
|
||||
additional_attributes: {},
|
||||
custom_attributes: {},
|
||||
email: 'hey@example.com',
|
||||
id: 597,
|
||||
identifier: null,
|
||||
name: 'hey',
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||||
phone_number: null,
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||||
thumbnail: '',
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||||
type: 'contact',
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||||
},
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},
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{
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||||
id: 5280,
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content: 'Is it possible to get a discount?',
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||||
account_id: 1,
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||||
inbox_id: 475,
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||||
conversation_id: 43,
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||||
message_type: 0,
|
||||
created_at: 1732195886,
|
||||
updated_at: '2024-11-21T13:31:12.545Z',
|
||||
private: false,
|
||||
status: 'sent',
|
||||
source_id: null,
|
||||
content_type: 'text',
|
||||
content_attributes: {
|
||||
in_reply_to: null,
|
||||
},
|
||||
sender_type: 'Contact',
|
||||
sender_id: 597,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
processed_message_content: 'Is it possible to get a discount?',
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 1,
|
||||
last_activity_at: 1732195872,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
sender: {
|
||||
additional_attributes: {},
|
||||
custom_attributes: {},
|
||||
email: 'hey@example.com',
|
||||
id: 597,
|
||||
identifier: null,
|
||||
name: 'hey',
|
||||
phone_number: null,
|
||||
thumbnail: '',
|
||||
type: 'contact',
|
||||
},
|
||||
},
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||||
{
|
||||
conversation_id: 43,
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||||
status: 'read',
|
||||
content_type: 'text',
|
||||
processed_message_content:
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||||
'[@Bruce](mention://user/30/Bruce) should we offer them a discount',
|
||||
id: 5281,
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||||
content:
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||||
'[@Bruce](mention://user/30/Bruce) should we offer them a discount',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
message_type: 1,
|
||||
created_at: 1732195887,
|
||||
updated_at: '2024-11-21T13:32:59.863Z',
|
||||
private: true,
|
||||
source_id: null,
|
||||
content_attributes: {},
|
||||
sender_type: 'User',
|
||||
sender_id: 1,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732195972,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
sender: {
|
||||
id: 1,
|
||||
name: 'John',
|
||||
available_name: 'John',
|
||||
avatar_url:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
type: 'user',
|
||||
availability_status: null,
|
||||
thumbnail:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
},
|
||||
previous_changes: {
|
||||
updated_at: ['2024-11-21T13:31:27.914Z', '2024-11-21T13:32:59.863Z'],
|
||||
status: ['sent', 'read'],
|
||||
},
|
||||
},
|
||||
{
|
||||
conversation_id: 43,
|
||||
status: 'read',
|
||||
content_type: 'text',
|
||||
processed_message_content:
|
||||
'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
|
||||
id: 5282,
|
||||
content:
|
||||
'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
message_type: 1,
|
||||
created_at: 1732195972,
|
||||
updated_at: '2024-11-21T13:32:59.902Z',
|
||||
private: false,
|
||||
source_id: null,
|
||||
content_attributes: {},
|
||||
sender_type: 'User',
|
||||
sender_id: 1,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732195972,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
sender: {
|
||||
id: 1,
|
||||
name: 'John',
|
||||
available_name: 'John',
|
||||
avatar_url:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
type: 'user',
|
||||
availability_status: null,
|
||||
thumbnail:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
},
|
||||
previous_changes: {
|
||||
updated_at: ['2024-11-21T13:32:52.722Z', '2024-11-21T13:32:59.902Z'],
|
||||
status: ['sent', 'read'],
|
||||
},
|
||||
},
|
||||
{
|
||||
id: 5283,
|
||||
content: 'Great, thanks',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
conversation_id: 43,
|
||||
message_type: 0,
|
||||
created_at: 1732195982,
|
||||
updated_at: '2024-11-21T13:33:02.142Z',
|
||||
private: false,
|
||||
status: 'sent',
|
||||
source_id: null,
|
||||
content_type: 'text',
|
||||
content_attributes: {
|
||||
in_reply_to: null,
|
||||
},
|
||||
sender_type: 'Contact',
|
||||
sender_id: 597,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
processed_message_content: 'Great, thanks',
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 1,
|
||||
last_activity_at: 1732195982,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
sender: {
|
||||
additional_attributes: {},
|
||||
custom_attributes: {},
|
||||
email: 'hey@example.com',
|
||||
id: 597,
|
||||
identifier: null,
|
||||
name: 'hey',
|
||||
phone_number: null,
|
||||
thumbnail: '',
|
||||
type: 'contact',
|
||||
},
|
||||
},
|
||||
|
||||
{
|
||||
id: 5284,
|
||||
content: 'Really appreciate it',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
conversation_id: 43,
|
||||
message_type: 0,
|
||||
created_at: 1732195984,
|
||||
updated_at: '2024-11-21T13:33:04.856Z',
|
||||
private: false,
|
||||
status: 'sent',
|
||||
source_id: null,
|
||||
content_type: 'text',
|
||||
content_attributes: {
|
||||
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|
||||
},
|
||||
sender_type: 'Contact',
|
||||
sender_id: 597,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
processed_message_content: 'Really appreciate it',
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 1,
|
||||
last_activity_at: 1732195984,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
sender: {
|
||||
additional_attributes: {},
|
||||
custom_attributes: {},
|
||||
email: 'hey@example.com',
|
||||
id: 597,
|
||||
identifier: null,
|
||||
name: 'hey',
|
||||
phone_number: null,
|
||||
thumbnail: '',
|
||||
type: 'contact',
|
||||
},
|
||||
},
|
||||
{
|
||||
conversation_id: 43,
|
||||
status: 'progress',
|
||||
content_type: 'text',
|
||||
processed_message_content: ' Happy to help :)',
|
||||
id: 5285,
|
||||
content: ' Happy to help :)',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
message_type: 1,
|
||||
created_at: 1732195991,
|
||||
updated_at: '2024-11-21T13:33:12.229Z',
|
||||
private: false,
|
||||
source_id: null,
|
||||
content_attributes: {},
|
||||
sender_type: 'User',
|
||||
sender_id: 1,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732195991,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
sender: {
|
||||
id: 1,
|
||||
name: 'John',
|
||||
available_name: 'John',
|
||||
avatar_url:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
type: 'user',
|
||||
availability_status: null,
|
||||
thumbnail:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
},
|
||||
previous_changes: {
|
||||
updated_at: ['2024-11-21T13:33:11.667Z', '2024-11-21T13:33:12.229Z'],
|
||||
status: ['sent', 'read'],
|
||||
},
|
||||
},
|
||||
{
|
||||
conversation_id: 43,
|
||||
status: 'failed',
|
||||
content_type: 'text',
|
||||
processed_message_content:
|
||||
"Let us know if you have any questions, I'll close this conversation for now",
|
||||
id: 5286,
|
||||
content:
|
||||
"Let us know if you have any questions, I'll close this conversation for now",
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
message_type: 1,
|
||||
created_at: 1732196013,
|
||||
updated_at: '2024-11-21T13:33:33.879Z',
|
||||
private: false,
|
||||
source_id: null,
|
||||
content_attributes: {
|
||||
external_error:
|
||||
'Business account is restricted from messaging users in this country.',
|
||||
},
|
||||
sender_type: 'User',
|
||||
sender_id: 1,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732196013,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
sender: {
|
||||
id: 1,
|
||||
name: 'John',
|
||||
available_name: 'John',
|
||||
avatar_url:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
type: 'user',
|
||||
availability_status: null,
|
||||
thumbnail:
|
||||
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
|
||||
},
|
||||
previous_changes: {
|
||||
updated_at: ['2024-11-21T13:33:33.511Z', '2024-11-21T13:33:33.879Z'],
|
||||
status: ['sent', 'read'],
|
||||
},
|
||||
},
|
||||
{
|
||||
id: 5287,
|
||||
content: 'John set the priority to urgent',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
conversation_id: 43,
|
||||
message_type: 2,
|
||||
created_at: 1732196017,
|
||||
updated_at: '2024-11-21T13:33:37.569Z',
|
||||
private: false,
|
||||
status: 'sent',
|
||||
source_id: null,
|
||||
content_type: 'text',
|
||||
content_attributes: {},
|
||||
sender_type: null,
|
||||
sender_id: null,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
processed_message_content: 'John set the priority to urgent',
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732196017,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
},
|
||||
{
|
||||
id: 5288,
|
||||
content: 'John added billing',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
conversation_id: 43,
|
||||
message_type: 2,
|
||||
created_at: 1732196020,
|
||||
updated_at: '2024-11-21T13:33:40.207Z',
|
||||
private: false,
|
||||
status: 'sent',
|
||||
source_id: null,
|
||||
content_type: 'text',
|
||||
content_attributes: {},
|
||||
sender_type: null,
|
||||
sender_id: null,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
processed_message_content: 'John added billing',
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732196020,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
},
|
||||
{
|
||||
id: 5289,
|
||||
content: 'John added delivery',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
conversation_id: 43,
|
||||
message_type: 2,
|
||||
created_at: 1732196020,
|
||||
updated_at: '2024-11-21T13:33:40.822Z',
|
||||
private: false,
|
||||
status: 'sent',
|
||||
source_id: null,
|
||||
content_type: 'text',
|
||||
content_attributes: {},
|
||||
sender_type: null,
|
||||
sender_id: null,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
processed_message_content: 'John added delivery',
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732196020,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
},
|
||||
{
|
||||
id: 5290,
|
||||
content: 'Conversation was marked resolved by John',
|
||||
account_id: 1,
|
||||
inbox_id: 475,
|
||||
conversation_id: 43,
|
||||
message_type: 2,
|
||||
created_at: 1732196029,
|
||||
updated_at: '2024-11-21T13:33:49.059Z',
|
||||
private: false,
|
||||
status: 'sent',
|
||||
source_id: null,
|
||||
content_type: 'text',
|
||||
content_attributes: {},
|
||||
sender_type: null,
|
||||
sender_id: null,
|
||||
external_source_ids: {},
|
||||
additional_attributes: {},
|
||||
processed_message_content: 'Conversation was marked resolved by John',
|
||||
sentiment: {},
|
||||
conversation: {
|
||||
assignee_id: 1,
|
||||
unread_count: 0,
|
||||
last_activity_at: 1732196029,
|
||||
contact_inbox: {
|
||||
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
|
||||
},
|
||||
},
|
||||
},
|
||||
],
|
||||
{ deep: true }
|
||||
);
|
||||
Reference in New Issue
Block a user