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Restructure omni services and add Chatwoot research snapshot

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This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
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382
research/chatwoot/app/javascript/dashboard/components-next/message/fixtures/emailConversation.js Normal file
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@@ -0,0 +1,382 @@
import camelcaseKeys from 'camelcase-keys';
export default camelcaseKeys(
[
{
id: 60913,
content:
'Dear Sam,\n\nWe are looking for high-quality cotton fabric for our T-shirt production.\nPlease find attached a document with our specifications and requirements.\nCould you provide us with a quotation and lead time?\n\nLooking forward to your response.\n\nBest regards,\nAlex\nT-Shirt Co.',
inbox_id: 992,
conversation_id: 134,
message_type: 0,
content_type: 'incoming_email',
status: 'sent',
content_attributes: {
email: {
bcc: null,
cc: null,
content_type:
'multipart/mixed; boundary=00000000000098e88e0628704c8b',
date: '2024-12-04T17:13:53+05:30',
from: ['alex@paperlayer.test'],
html_content: {
full: '<div dir="ltr"><p>Dear Sam,</p><p>We are looking for high-quality cotton fabric for our T-shirt production. Please find attached a document with our specifications and requirements. Could you provide us with a quotation and lead time?</p><p>Looking forward to your response.</p><p>Best regards,<br>Alex<br>T-Shirt Co.</p></div>\n',
reply:
'Dear Sam,\n\nWe are looking for high-quality cotton fabric for our T-shirt production. Please find attached a document with our specifications and requirements. Could you provide us with a quotation and lead time?\n\nLooking forward to your response.\n\nBest regards,\nAlex\nT-Shirt Co.',
quoted:
'Dear Sam,\n\nWe are looking for high-quality cotton fabric for our T-shirt production. Please find attached a document with our specifications and requirements. Could you provide us with a quotation and lead time?\n\nLooking forward to your response.\n\nBest regards,\nAlex\nT-Shirt Co.',
},
in_reply_to: null,
message_id:
'CAM_Qp+-tdJ2Muy4XZmQfYKOPzsFwrH5H=6j=snsFZEDw@mail.gmail.com',
multipart: true,
number_of_attachments: 2,
subject: 'Inquiry and Quotation for Cotton Fabric',
text_content: {
full: 'Dear Sam,\n\nWe are looking for high-quality cotton fabric for our T-shirt production.\nPlease find attached a document with our specifications and requirements.\nCould you provide us with a quotation and lead time?\n\nLooking forward to your response.\n\nBest regards,\nAlex\nT-Shirt Co.\n',
reply:
'Dear Sam,\n\nWe are looking for high-quality cotton fabric for our T-shirt production.\nPlease find attached a document with our specifications and requirements.\nCould you provide us with a quotation and lead time?\n\nLooking forward to your response.\n\nBest regards,\nAlex\nT-Shirt Co.',
quoted:
'Dear Sam,\n\nWe are looking for high-quality cotton fabric for our T-shirt production.\nPlease find attached a document with our specifications and requirements.\nCould you provide us with a quotation and lead time?\n\nLooking forward to your response.\n\nBest regards,\nAlex\nT-Shirt Co.',
},
to: ['sam@cottonmart.test'],
},
cc_email: null,
bcc_email: null,
},
created_at: 1733312661,
private: false,
source_id: 'CAM_Qp+-tdJ2Muy4XZmQfYKOPzsFwrH5H=6j=snsFZEDw@mail.gmail.com',
sender: {
additional_attributes: {
source_id: 'email:CAM_Qp+8beyon41DA@mail.gmail.com',
},
custom_attributes: {},
email: 'alex@paperlayer.test',
id: 111256,
identifier: null,
name: 'Alex',
phone_number: null,
thumbnail: '',
type: 'contact',
},
attachments: [
{
id: 826,
message_id: 60913,
file_type: 'file',
account_id: 51,
extension: null,
data_url:
'https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdFdKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--10170e22f42401a9259e17eba6e59877127353d0/requirements.pdf',
thumb_url:
'https://staging.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdFdKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--10170e22f42401a9259e17eba6e59877127353d0/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9UY21WemFYcGxYM1J2WDJacGJHeGJCMmtCK2pBPSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--31a6ed995cc4ac2dd2fa023068ee23b23efa1efb/requirements.pdf',
file_size: 841909,
width: null,
height: null,
},
{
id: 18,
message_id: 5307,
file_type: 'file',
account_id: 2,
extension: null,
data_url:
'http://localhost:3000/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaUVLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4f7e671db635b73d12ee004e87608bc098ef6b3b/quantity-requirements.xls',
thumb_url:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaUVLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4f7e671db635b73d12ee004e87608bc098ef6b3b/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9UY21WemFYcGxYM1J2WDJacGJHeGJCMmtCK2pBPSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--5c454d5f03daf1f9f4068cb242cf9885cc1815b6/all-files.zip',
file_size: 99844,
width: null,
height: null,
},
],
},
{
id: 60914,
content:
'Dear Alex,\r\n\r\nThank you for your inquiry. Please find attached our quotation based on your requirements. Let us know if you need further details or wish to discuss specific customizations.\r\n\r\nBest regards, \r\nSam \r\nFabricMart',
account_id: 51,
inbox_id: 992,
conversation_id: 134,
message_type: 1,
created_at: 1733312726,
updated_at: '2024-12-04T11:45:34.451Z',
private: false,
status: 'sent',
source_id:
'conversation/758d1f24-dc76-4abc-9c41-255ed8974f8e/messages/60914@reply.chatwoot.dev',
content_type: 'text',
content_attributes: {
cc_emails: [],
bcc_emails: [],
to_emails: [],
},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'Dear Alex,\r\n\r\nThank you for your inquiry. Please find attached our quotation based on your requirements. Let us know if you need further details or wish to discuss specific customizations.\r\n\r\nBest regards, \r\nSam \r\nFabricMart',
sentiment: {},
conversation: {
assignee_id: 110,
unread_count: 0,
last_activity_at: 1733312726,
contact_inbox: {
source_id: 'alex@paperlayer.test',
},
},
attachments: [
{
id: 827,
message_id: 60914,
file_type: 'file',
account_id: 51,
extension: null,
data_url:
'https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGFKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--940f9c3df19ce042ef3447809c9c451cfa4e905b/quotation.pdf',
thumb_url:
'https://staging.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGFKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--940f9c3df19ce042ef3447809c9c451cfa4e905b/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9UY21WemFYcGxYM1J2WDJacGJHeGJCMmtCK2pBPSIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--31a6ed995cc4ac2dd2fa023068ee23b23efa1efb/quotation.pdf',
file_size: 841909,
width: null,
height: null,
},
],
sender: {
id: 110,
name: 'Alex',
available_name: 'Alex',
avatar_url:
'https://staging.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbktJIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--25806e8b52810484d3d6cb53af9e2a1c0cf1b43d/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--988d66f5e450207265d5c21bb0edb3facb890a43/slick-deploy.png',
type: 'user',
availability_status: 'online',
thumbnail:
'https://staging.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbktJIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--25806e8b52810484d3d6cb53af9e2a1c0cf1b43d/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--988d66f5e450207265d5c21bb0edb3facb890a43/slick-deploy.png',
},
},
{
id: 60915,
content:
'Dear Sam,\n\nThank you for the quotation. Could you share images or samples of the\nfabric for us to review before proceeding?\n\nBest,\nAlex\n\nOn Wed, 4 Dec 2024 at 17:15, Sam from CottonMart <sam@cottonmart.test> wrote:\n\n> Dear Alex,\n>\n> Thank you for your inquiry. Please find attached our quotation based on\n> your requirements. Let us know if you need further details or wish to\n> discuss specific customizations.\n>\n> Best regards,\n> Sam\n> FabricMart\n> attachment [click here to view\n> <https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGFKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--940f9c3df19ce042ef3447809c9c451cfa4e905b/quotation.pdf>]\n>',
account_id: 51,
inbox_id: 992,
conversation_id: 134,
message_type: 0,
created_at: 1733312835,
updated_at: '2024-12-04T11:47:15.876Z',
private: false,
status: 'sent',
source_id: 'CAM_Qp+_70EiYJ_nKMgJ6MZaD58Tq3E57QERcZgnd10g@mail.gmail.com',
content_type: 'incoming_email',
content_attributes: {
email: {
bcc: null,
cc: null,
content_type:
'multipart/alternative; boundary=0000000000007191be06287054c4',
date: '2024-12-04T17:16:07+05:30',
from: ['alex@paperlayer.test'],
html_content: {
full: '<div dir="ltr"><p>Dear Sam,</p><p>Thank you for the quotation. Could you share images or samples of the fabric for us to review before proceeding?</p><p>Best,<br>Alex</p></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Wed, 4 Dec 2024 at 17:15, Sam from CottonMart &lt;<a href="mailto:sam@cottonmart.test">sam@cottonmart.test</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"> <p>Dear Alex,</p>\n<p>Thank you for your inquiry. Please find attached our quotation based on your requirements. Let us know if you need further details or wish to discuss specific customizations.</p>\n<p>Best regards,<br>\nSam<br>\nFabricMart</p>\n\n attachment [<a href="https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGFKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--940f9c3df19ce042ef3447809c9c451cfa4e905b/quotation.pdf" target="_blank">click here to view</a>]\n</blockquote></div>\n',
reply:
'Dear Sam,\n\nThank you for the quotation. Could you share images or samples of the fabric for us to review before proceeding?\n\nBest,\nAlex\n\nOn Wed, 4 Dec 2024 at 17:15, Sam from CottonMart <sam@cottonmart.test> wrote:\n>',
quoted:
'Dear Sam,\n\nThank you for the quotation. Could you share images or samples of the fabric for us to review before proceeding?\n\nBest,\nAlex',
},
in_reply_to:
'conversation/758d1f24-dc76-4abc-9c41-255ed8974f8e/messages/60914@reply.chatwoot.dev',
message_id:
'CAM_Qp+_70EiYJ_nKMgJ6MZaD58Tq3E57QERcZgnd10g@mail.gmail.com',
multipart: true,
number_of_attachments: 0,
subject: 'Re: Inquiry and Quotation for Cotton Fabric',
text_content: {
full: 'Dear Sam,\n\nThank you for the quotation. Could you share images or samples of the\nfabric for us to review before proceeding?\n\nBest,\nAlex\n\nOn Wed, 4 Dec 2024 at 17:15, Sam from CottonMart <sam@cottonmart.test>\nwrote:\n\n> Dear Alex,\n>\n> Thank you for your inquiry. Please find attached our quotation based on\n> your requirements. Let us know if you need further details or wish to\n> discuss specific customizations.\n>\n> Best regards,\n> Sam\n> FabricMart\n> attachment [click here to view\n> <https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGFKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--940f9c3df19ce042ef3447809c9c451cfa4e905b/quotation.pdf>]\n>\n',
reply:
'Dear Sam,\n\nThank you for the quotation. Could you share images or samples of the\nfabric for us to review before proceeding?\n\nBest,\nAlex\n\nOn Wed, 4 Dec 2024 at 17:15, Sam from CottonMart <sam@cottonmart.test> wrote:\n\n> Dear Alex,\n>\n> Thank you for your inquiry. Please find attached our quotation based on\n> your requirements. Let us know if you need further details or wish to\n> discuss specific customizations.\n>\n> Best regards,\n> Sam\n> FabricMart\n> attachment [click here to view\n> <https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGFKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--940f9c3df19ce042ef3447809c9c451cfa4e905b/quotation.pdf>]\n>',
quoted:
'Dear Sam,\n\nThank you for the quotation. Could you share images or samples of the\nfabric for us to review before proceeding?\n\nBest,\nAlex',
},
to: ['sam@cottonmart.test'],
},
cc_email: null,
bcc_email: null,
},
sender_type: 'Contact',
sender_id: 111256,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'Dear Sam,\n\nThank you for the quotation. Could you share images or samples of the\nfabric for us to review before proceeding?\n\nBest,\nAlex',
sentiment: {},
conversation: {
assignee_id: 110,
unread_count: 1,
last_activity_at: 1733312835,
contact_inbox: {
source_id: 'alex@paperlayer.test',
},
},
sender: {
additional_attributes: {
source_id: 'email:CAM_Qp+8beyon41DA@mail.gmail.com',
},
custom_attributes: {},
email: 'alex@paperlayer.test',
id: 111256,
identifier: null,
name: 'Alex',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
message_type: 1,
content_type: 'text',
source_id:
'conversation/758d1f24-dc76-4abc-9c41-255ed8974f8e/messages/60916@reply.chatwoot.dev',
processed_message_content:
"Dear Alex,\r\n\r\nPlease find attached images of our cotton fabric samples. Let us know if you'd like physical samples sent to you. \r\n\r\nWarm regards, \r\nSam",
id: 60916,
content:
"Dear Alex,\r\n\r\nPlease find attached images of our cotton fabric samples. Let us know if you'd like physical samples sent to you. \r\n\r\nWarm regards, \r\nSam",
account_id: 51,
inbox_id: 992,
conversation_id: 134,
created_at: 1733312866,
updated_at: '2024-12-04T11:47:53.564Z',
private: false,
status: 'sent',
content_attributes: {
cc_emails: [],
bcc_emails: [],
to_emails: [],
},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
sentiment: {},
conversation: {
assignee_id: 110,
unread_count: 0,
last_activity_at: 1733312866,
contact_inbox: {
source_id: 'alex@paperlayer.test',
},
},
attachments: [
{
id: 828,
message_id: 60916,
file_type: 'image',
account_id: 51,
extension: null,
data_url:
'https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGVKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--62ee3b99421bfe7d8db85959ae99ab03a899f351/image.png',
thumb_url:
'https://staging.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGVKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--62ee3b99421bfe7d8db85959ae99ab03a899f351/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--988d66f5e450207265d5c21bb0edb3facb890a43/image.png',
file_size: 1617507,
width: 1600,
height: 900,
},
],
sender: {
id: 110,
name: 'Alex',
available_name: 'Alex',
avatar_url:
'https://staging.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbktJIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--25806e8b52810484d3d6cb53af9e2a1c0cf1b43d/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--988d66f5e450207265d5c21bb0edb3facb890a43/slick-deploy.png',
type: 'user',
availability_status: 'online',
thumbnail:
'https://staging.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbktJIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--25806e8b52810484d3d6cb53af9e2a1c0cf1b43d/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--988d66f5e450207265d5c21bb0edb3facb890a43/slick-deploy.png',
},
previous_changes: {
updated_at: ['2024-12-04T11:47:46.879Z', '2024-12-04T11:47:53.564Z'],
source_id: [
null,
'conversation/758d1f24-dc76-4abc-9c41-255ed8974f8e/messages/60916@reply.chatwoot.dev',
],
},
},
{
id: 60917,
content:
"Great we were looking for something in a different finish see image attached\n\n[image: image.png]\n\nLet me know if you have different finish options?\n\nBest Regards\n\nOn Wed, 4 Dec 2024 at 17:17, Sam from CottonMart <sam@cottonmart.test> wrote:\n\n> Dear Alex,\n>\n> Please find attached images of our cotton fabric samples. Let us know if\n> you'd like physical samples sent to you.\n>\n> Warm regards,\n> Sam\n> attachment [click here to view\n> <https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGVKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--62ee3b99421bfe7d8db85959ae99ab03a899f351/image.png>]\n>",
account_id: 51,
inbox_id: 992,
conversation_id: 134,
message_type: 0,
created_at: 1733312969,
updated_at: '2024-12-04T11:49:29.337Z',
private: false,
status: 'sent',
source_id: 'CAM_Qp+8LuzLTWZXkecjzJAgmb9RAQGm+qTmg@mail.gmail.com',
content_type: 'incoming_email',
content_attributes: {
email: {
bcc: null,
cc: null,
content_type:
'multipart/related; boundary=0000000000007701030628705e31',
date: '2024-12-04T17:18:54+05:30',
from: ['alex@paperlayer.test'],
html_content: {
full: '<div dir="ltr">Great we were looking for something in a different finish see image attached<br><br><img src="https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGlKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--408309fa40f1cfea87ee3320a062a5d16ce09d4e/image.png" alt="image.png" width="472" height="305"><br><div><br></div><div>Let me know if you have different finish options?<br><br>Best Regards</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Wed, 4 Dec 2024 at 17:17, Sam from CottonMart &lt;<a href="mailto:sam@cottonmart.test">sam@cottonmart.test</a>&gt; wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"> <p>Dear Alex,</p>\n<p>Please find attached images of our cotton fabric samples. Let us know if you&#39;d like physical samples sent to you.</p>\n<p>Warm regards,<br>\nSam</p>\n\n attachment [<a href="https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGVKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--62ee3b99421bfe7d8db85959ae99ab03a899f351/image.png" target="_blank">click here to view</a>]\n</blockquote></div>\n',
reply:
'Great we were looking for something in a different finish see image attached\n\n[image.png]\n\nLet me know if you have different finish options?\n\nBest Regards\n\nOn Wed, 4 Dec 2024 at 17:17, Sam from CottonMart <sam@cottonmart.test> wrote:\n>',
quoted:
'Great we were looking for something in a different finish see image attached\n\n[image.png]\n\nLet me know if you have different finish options?\n\nBest Regards',
},
in_reply_to:
'conversation/758d1f24-dc76-4abc-9c41-255ed8974f8e/messages/60916@reply.chatwoot.dev',
message_id: 'CAM_Qp+8LuzLTWZXkecjzJAgmb9RAQGm+qTmg@mail.gmail.com',
multipart: true,
number_of_attachments: 1,
subject: 'Re: Inquiry and Quotation for Cotton Fabric',
text_content: {
full: "Great we were looking for something in a different finish see image attached\n\n[image: image.png]\n\nLet me know if you have different finish options?\n\nBest Regards\n\nOn Wed, 4 Dec 2024 at 17:17, Sam from CottonMart <sam@cottonmart.test> wrote:\n\n> Dear Alex,\n>\n> Please find attached images of our cotton fabric samples. Let us know if\n> you'd like physical samples sent to you.\n>\n> Warm regards,\n> Sam\n> attachment [click here to view\n> <https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGVKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--62ee3b99421bfe7d8db85959ae99ab03a899f351/image.png>]\n>",
reply:
"Great we were looking for something in a different finish see image attached\n\n[image: image.png]\n\nLet me know if you have different finish options?\n\nBest Regards\n\nOn Wed, 4 Dec 2024 at 17:17, Sam from CottonMart <sam@cottonmart.test> wrote:\n\n> Dear Alex,\n>\n> Please find attached images of our cotton fabric samples. Let us know if\n> you'd like physical samples sent to you.\n>\n> Warm regards,\n> Sam\n> attachment [click here to view\n> <https://staging.chatwoot.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdGVKIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--62ee3b99421bfe7d8db85959ae99ab03a899f351/image.png>]\n>",
quoted:
'Great we were looking for something in a different finish see image attached\n\n[image: image.png]\n\nLet me know if you have different finish options?\n\nBest Regards',
},
to: ['sam@cottonmart.test'],
},
cc_email: null,
bcc_email: null,
},
sender_type: 'Contact',
sender_id: 111256,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'Great we were looking for something in a different finish see image attached\n\n[image: image.png]\n\nLet me know if you have different finish options?\n\nBest Regards',
sentiment: {},
conversation: {
assignee_id: 110,
unread_count: 1,
last_activity_at: 1733312969,
contact_inbox: {
source_id: 'alex@paperlayer.test',
},
},
sender: {
additional_attributes: {
source_id: 'email:CAM_Qp+8beyon41DA@mail.gmail.com',
},
custom_attributes: {},
email: 'alex@paperlayer.test',
id: 111256,
identifier: null,
name: 'Alex',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
],
{ deep: true }
);

1096
research/chatwoot/app/javascript/dashboard/components-next/message/fixtures/instagramConversation.js Normal file
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research/chatwoot/app/javascript/dashboard/components-next/message/fixtures/newsletterEmail.js Normal file
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research/chatwoot/app/javascript/dashboard/components-next/message/fixtures/simpleEmail.js Normal file
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import camelcaseKeys from 'camelcase-keys';
export default camelcaseKeys(
[
{
id: 60716,
content:
"Hi Team,\n\nI hope this email finds you well! I wanted to share some updates regarding\nour integration with *Chatwoot* and outline some key features we’ve\nexplored.\n------------------------------\nKey Updates\n\n 1.\n\n *Integration Status*:\n The initial integration with Chatwoot has been successful. We've tested:\n - API connectivity\n - Multi-channel messaging\n - Real-time chat updates\n 2.\n\n *Upcoming Tasks*:\n - Streamlining notification workflows\n - Enhancing webhook reliability\n - Testing team collaboration features\n\n*Note:*\nDon’t forget to check out the automation capabilities in Chatwoot for\nhandling repetitive queries. It can save a ton of time!\n\n------------------------------\nFeatures We Love\n\nHere’s what stood out so far:\n\n - *Unified Inbox*: All customer conversations in one place.\n - *Customizable Workflows*: Tailored to our team’s unique needs.\n - *Integrations*: Works seamlessly with CRM and Slack.\n\n------------------------------\nAction Items For Next Week:\n\n 1. Implement the webhook for *ticket prioritization*.\n 2. Test *CSAT surveys* post-chat sessions.\n 3. Review *analytics dashboard* insights.\n\n------------------------------\nData Snapshot\n\nHere’s a quick overview of our conversation stats this week:\nMetric Value Change (%)\nTotal Conversations 350 +25%\nAverage Response Time 3 minutes -15%\nCSAT Score 92% +10%\n------------------------------\nFeedback\n\n*Do let me know if you have additional feedback or ideas to improve our\nworkflows. Here’s an image of how our Chatwoot dashboard looks with recent\nchanges:*\n\n[image: Chatwoot Dashboard Screenshot]\n------------------------------\n\nLooking forward to hearing your thoughts!\n\nBest regards,\n~ Shivam Mishra",
account_id: 51,
inbox_id: 991,
conversation_id: 46,
message_type: 0,
created_at: 1733141025,
updated_at: '2024-12-02T12:03:45.663Z',
private: false,
status: 'sent',
source_id:
'CAM_Qp+8bpiT5xFL7HmVL4a9RD0TmdYw7Lu6ZV02yu=eyon41DA@mail.gmail.com',
content_type: 'incoming_email',
content_attributes: {
email: {
bcc: null,
cc: null,
content_type:
'multipart/alternative; boundary=0000000000009d889e0628477235',
date: '2024-12-02T16:29:39+05:30',
from: ['hey@shivam.dev'],
html_content: {
full: '<div dir="ltr"><h3><span style="font-size:small;font-weight:normal">Hi Team,</span></h3>\r\n<p>I hope this email finds you well! I wanted to share some updates regarding our integration with <strong>Chatwoot</strong> and outline some key features we’ve explored.</p>\r\n<hr>\r\n<h3>Key Updates</h3>\r\n<ol>\r\n<li>\r\n<p><strong>Integration Status</strong>:<br>\r\nThe initial integration with Chatwoot has been successful. We&#39;ve tested:</p>\r\n<ul>\r\n<li>API connectivity</li>\r\n<li>Multi-channel messaging</li>\r\n<li>Real-time chat updates</li>\r\n</ul>\r\n</li>\r\n<li>\r\n<p><strong>Upcoming Tasks</strong>:</p>\r\n<ul>\r\n<li>Streamlining notification workflows</li>\r\n<li>Enhancing webhook reliability</li>\r\n<li>Testing team collaboration features</li>\r\n</ul>\r\n</li>\r\n</ol>\r\n<blockquote>\r\n<p><strong>Note:</strong><br>\r\nDon’t forget to check out the automation capabilities in Chatwoot for handling repetitive queries. It can save a ton of time!</p>\r\n</blockquote>\r\n<hr>\r\n<h3>Features We Love</h3>\r\n<p>Here’s what stood out so far:</p>\r\n<ul>\r\n<li><strong>Unified Inbox</strong>: All customer conversations in one place.</li>\r\n<li><strong>Customizable Workflows</strong>: Tailored to our team’s unique needs.</li>\r\n<li><strong>Integrations</strong>: Works seamlessly with CRM and Slack.</li>\r\n</ul>\r\n<hr>\r\n<h3>Action Items</h3>\r\n<h4>For Next Week:</h4>\r\n<ol>\r\n<li>Implement the webhook for <strong>ticket prioritization</strong>.</li>\r\n<li>Test <strong>CSAT surveys</strong> post-chat sessions.</li>\r\n<li>Review <strong>analytics dashboard</strong> insights.</li>\r\n</ol>\r\n<hr>\r\n<h3>Data Snapshot</h3>\r\n<p>Here’s a quick overview of our conversation stats this week:</p>\r\n<table>\r\n<thead>\r\n<tr>\r\n<th>Metric</th>\r\n<th>Value</th>\r\n<th>Change (%)</th>\r\n</tr>\r\n</thead>\r\n<tbody>\r\n<tr>\r\n<td>Total Conversations</td>\r\n<td>350</td>\r\n<td>+25%</td>\r\n</tr>\r\n<tr>\r\n<td>Average Response Time</td>\r\n<td>3 minutes</td>\r\n<td>-15%</td>\r\n</tr>\r\n<tr>\r\n<td>CSAT Score</td>\r\n<td>92%</td>\r\n<td>+10%</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n<hr>\r\n<h3>Feedback</h3>\r\n<p><i>Do let me know if you have additional feedback or ideas to improve our workflows. Here’s an image of how our Chatwoot dashboard looks with recent changes:</i></p>\r\n<p><img src="https://via.placeholder.com/600x300" alt="Chatwoot Dashboard Screenshot" title="Chatwoot Dashboard"></p>\r\n<hr>\r\n<p>Looking forward to hearing your thoughts!</p>\r\n<p>Best regards,<br>~ Shivam Mishra<br></p></div>\r\n',
reply:
"Hi Team,\n\nI hope this email finds you well! I wanted to share some updates regarding our integration with Chatwoot and outline some key features we’ve explored.\n\n---------------------------------------------------------------\n\nKey Updates\n\n-\n\nIntegration Status:\nThe initial integration with Chatwoot has been successful. We've tested:\n\n- API connectivity\n- Multi-channel messaging\n- Real-time chat updates\n\n-\n\nUpcoming Tasks:\n\n- Streamlining notification workflows\n- Enhancing webhook reliability\n- Testing team collaboration features\n\n>\n---------------------------------------------------------------\n\nFeatures We Love\n\nHere’s what stood out so far:\n\n- Unified Inbox: All customer conversations in one place.\n- Customizable Workflows: Tailored to our team’s unique needs.\n- Integrations: Works seamlessly with CRM and Slack.\n\n---------------------------------------------------------------\n\nAction Items\n\nFor Next Week:\n\n- Implement the webhook for ticket prioritization.\n- Test CSAT surveys post-chat sessions.\n- Review analytics dashboard insights.\n\n---------------------------------------------------------------\n\nData Snapshot\n\nHere’s a quick overview of our conversation stats this week:\n\nMetric\tValue\tChange (%)\nTotal Conversations\t350\t+25%\nAverage Response Time\t3 minutes\t-15%\nCSAT Score\t92%\t+10%\n---------------------------------------------------------------\n\nFeedback\n\nDo let me know if you have additional feedback or ideas to improve our workflows. Here’s an image of how our Chatwoot dashboard looks with recent changes:\n\n[Chatwoot Dashboard]\n\n---------------------------------------------------------------\n\nLooking forward to hearing your thoughts!\n\nBest regards,\n~ Shivam Mishra",
quoted:
'Hi Team,\n\nI hope this email finds you well! I wanted to share some updates regarding our integration with Chatwoot and outline some key features we’ve explored.',
},
in_reply_to: null,
message_id:
'CAM_Qp+8bpiT5xFL7HmVL4a9RD0TmdYw7Lu6ZV02yu=eyon41DA@mail.gmail.com',
multipart: true,
number_of_attachments: 0,
subject: 'Update on Chatwoot Integration and Features',
text_content: {
full: "Hi Team,\r\n\r\nI hope this email finds you well! I wanted to share some updates regarding\r\nour integration with *Chatwoot* and outline some key features we’ve\r\nexplored.\r\n------------------------------\r\nKey Updates\r\n\r\n 1.\r\n\r\n *Integration Status*:\r\n The initial integration with Chatwoot has been successful. We've tested:\r\n - API connectivity\r\n - Multi-channel messaging\r\n - Real-time chat updates\r\n 2.\r\n\r\n *Upcoming Tasks*:\r\n - Streamlining notification workflows\r\n - Enhancing webhook reliability\r\n - Testing team collaboration features\r\n\r\n*Note:*\r\nDon’t forget to check out the automation capabilities in Chatwoot for\r\nhandling repetitive queries. It can save a ton of time!\r\n\r\n------------------------------\r\nFeatures We Love\r\n\r\nHere’s what stood out so far:\r\n\r\n - *Unified Inbox*: All customer conversations in one place.\r\n - *Customizable Workflows*: Tailored to our team’s unique needs.\r\n - *Integrations*: Works seamlessly with CRM and Slack.\r\n\r\n------------------------------\r\nAction Items For Next Week:\r\n\r\n 1. Implement the webhook for *ticket prioritization*.\r\n 2. Test *CSAT surveys* post-chat sessions.\r\n 3. Review *analytics dashboard* insights.\r\n\r\n------------------------------\r\nData Snapshot\r\n\r\nHere’s a quick overview of our conversation stats this week:\r\nMetric Value Change (%)\r\nTotal Conversations 350 +25%\r\nAverage Response Time 3 minutes -15%\r\nCSAT Score 92% +10%\r\n------------------------------\r\nFeedback\r\n\r\n*Do let me know if you have additional feedback or ideas to improve our\r\nworkflows. Here’s an image of how our Chatwoot dashboard looks with recent\r\nchanges:*\r\n\r\n[image: Chatwoot Dashboard Screenshot]\r\n------------------------------\r\n\r\nLooking forward to hearing your thoughts!\r\n\r\nBest regards,\r\n~ Shivam Mishra\r\n",
reply:
"Hi Team,\n\nI hope this email finds you well! I wanted to share some updates regarding\nour integration with *Chatwoot* and outline some key features we’ve\nexplored.\n------------------------------\nKey Updates\n\n 1.\n\n *Integration Status*:\n The initial integration with Chatwoot has been successful. We've tested:\n - API connectivity\n - Multi-channel messaging\n - Real-time chat updates\n 2.\n\n *Upcoming Tasks*:\n - Streamlining notification workflows\n - Enhancing webhook reliability\n - Testing team collaboration features\n\n*Note:*\nDon’t forget to check out the automation capabilities in Chatwoot for\nhandling repetitive queries. It can save a ton of time!\n\n------------------------------\nFeatures We Love\n\nHere’s what stood out so far:\n\n - *Unified Inbox*: All customer conversations in one place.\n - *Customizable Workflows*: Tailored to our team’s unique needs.\n - *Integrations*: Works seamlessly with CRM and Slack.\n\n------------------------------\nAction Items For Next Week:\n\n 1. Implement the webhook for *ticket prioritization*.\n 2. Test *CSAT surveys* post-chat sessions.\n 3. Review *analytics dashboard* insights.\n\n------------------------------\nData Snapshot\n\nHere’s a quick overview of our conversation stats this week:\nMetric Value Change (%)\nTotal Conversations 350 +25%\nAverage Response Time 3 minutes -15%\nCSAT Score 92% +10%\n------------------------------\nFeedback\n\n*Do let me know if you have additional feedback or ideas to improve our\nworkflows. Here’s an image of how our Chatwoot dashboard looks with recent\nchanges:*\n\n[image: Chatwoot Dashboard Screenshot]\n------------------------------\n\nLooking forward to hearing your thoughts!\n\nBest regards,\n~ Shivam Mishra",
quoted:
'Hi Team,\n\nI hope this email finds you well! I wanted to share some updates regarding\nour integration with *Chatwoot* and outline some key features we’ve\nexplored.',
},
to: ['shivam@chatwoot.com'],
},
cc_email: null,
bcc_email: null,
},
sender_type: 'Contact',
sender_id: 111256,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'Hi Team,\n\nI hope this email finds you well! I wanted to share some updates regarding\nour integration with *Chatwoot* and outline some key features we’ve\nexplored.',
sentiment: {},
conversation: {
assignee_id: null,
unread_count: 1,
last_activity_at: 1733141025,
contact_inbox: {
source_id: 'hey@shivam.dev',
},
},
sender: {
additional_attributes: {
source_id:
'email:CAM_Qp+8bpiT5xFL7HmVL4a9RD0TmdYw7Lu6ZV02yu=eyon41DA@mail.gmail.com',
},
custom_attributes: {},
email: 'hey@shivam.dev',
id: 111256,
identifier: null,
name: 'Shivam Mishra',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
],
{ deep: true }
);

715
research/chatwoot/app/javascript/dashboard/components-next/message/fixtures/textOnly.js Normal file
View File

@@ -0,0 +1,715 @@
import camelcaseKeys from 'camelcase-keys';
export default camelcaseKeys(
[
{
id: 5272,
content: 'Hey, how are ya, I had a few questions about Chatwoot?',
inbox_id: 475,
conversation_id: 43,
message_type: 0,
content_type: 'text',
status: 'sent',
content_attributes: {
in_reply_to: null,
},
created_at: 1732195656,
private: false,
source_id: null,
sender: {
additional_attributes: {},
custom_attributes: {},
email: 'hey@example.com',
id: 597,
identifier: null,
name: 'hey',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
id: 5273,
content: 'Give the team a way to reach you.',
inbox_id: 475,
conversation_id: 43,
message_type: 3,
content_type: 'text',
status: 'read',
content_attributes: {},
created_at: 1732195656,
private: false,
source_id: null,
},
{
id: 5274,
content: 'Get notified by email',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 3,
created_at: 1732195656,
updated_at: '2024-11-21T13:27:53.612Z',
private: false,
status: 'read',
source_id: null,
content_type: 'input_email',
content_attributes: {
submitted_email: 'hey@example.com',
},
sender_type: null,
sender_id: null,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'Get notified by email',
sentiment: {},
conversation: {
assignee_id: null,
unread_count: 1,
last_activity_at: 1732195656,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
},
{
id: 5275,
content:
'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 0,
created_at: 1732195735,
updated_at: '2024-11-21T13:28:55.508Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {
in_reply_to: null,
},
sender_type: 'Contact',
sender_id: 597,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'Does the Startup plan include the two users from the Free plan, or do I have to buy those separately?',
sentiment: {},
conversation: {
assignee_id: null,
unread_count: 1,
last_activity_at: 1732195735,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
additional_attributes: {},
custom_attributes: {},
email: 'hey@example.com',
id: 597,
identifier: null,
name: 'hey',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
conversation_id: 43,
status: 'read',
content_type: 'text',
processed_message_content: 'John self-assigned this conversation',
id: 5276,
content: 'John self-assigned this conversation',
account_id: 1,
inbox_id: 475,
message_type: 2,
created_at: 1732195741,
updated_at: '2024-11-21T13:30:26.788Z',
private: false,
source_id: null,
content_attributes: {},
sender_type: null,
sender_id: null,
external_source_ids: {},
additional_attributes: {},
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732195826,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
previous_changes: {
updated_at: ['2024-11-21T13:29:01.570Z', '2024-11-21T13:30:26.788Z'],
status: ['sent', 'read'],
},
},
{
conversation_id: 43,
status: 'read',
content_type: 'text',
processed_message_content:
'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
id: 5277,
content:
'Hey thanks for your interest in upgrading, no, the seats are not included, you will have to purchase them alongside the rest. How many seats are you planning to upgrade to?',
account_id: 1,
inbox_id: 475,
message_type: 1,
created_at: 1732195826,
updated_at: '2024-11-21T13:30:26.837Z',
private: false,
source_id: null,
content_attributes: {},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732195826,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
id: 1,
name: 'John',
available_name: 'John',
avatar_url:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
type: 'user',
availability_status: null,
thumbnail:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
},
previous_changes: {
updated_at: ['2024-11-21T13:30:26.149Z', '2024-11-21T13:30:26.837Z'],
status: ['sent', 'read'],
},
},
{
id: 5278,
content: "Oh, that's unfortunate",
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 0,
created_at: 1732195820,
updated_at: '2024-11-21T13:30:38.070Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {
in_reply_to: null,
},
sender_type: 'Contact',
sender_id: 597,
external_source_ids: {},
additional_attributes: {},
processed_message_content: "Oh, that's unfortunate",
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 1,
last_activity_at: 1732195820,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
additional_attributes: {},
custom_attributes: {},
email: 'hey@example.com',
id: 597,
identifier: null,
name: 'hey',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
id: 5279,
content:
'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 0,
created_at: 1732195820,
updated_at: '2024-11-21T13:31:05.284Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {
in_reply_to: null,
},
sender_type: 'Contact',
sender_id: 597,
external_source_ids: {},
additional_attributes: {},
processed_message_content:
'I plan to upgrade to 4 agents for now, but will grow to 6 in the next three months. ',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 1,
last_activity_at: 1732195885,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
additional_attributes: {},
custom_attributes: {},
email: 'hey@example.com',
id: 597,
identifier: null,
name: 'hey',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
id: 5280,
content: 'Is it possible to get a discount?',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 0,
created_at: 1732195886,
updated_at: '2024-11-21T13:31:12.545Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {
in_reply_to: null,
},
sender_type: 'Contact',
sender_id: 597,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'Is it possible to get a discount?',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 1,
last_activity_at: 1732195872,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
additional_attributes: {},
custom_attributes: {},
email: 'hey@example.com',
id: 597,
identifier: null,
name: 'hey',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
conversation_id: 43,
status: 'read',
content_type: 'text',
processed_message_content:
'[@Bruce](mention://user/30/Bruce) should we offer them a discount',
id: 5281,
content:
'[@Bruce](mention://user/30/Bruce) should we offer them a discount',
account_id: 1,
inbox_id: 475,
message_type: 1,
created_at: 1732195887,
updated_at: '2024-11-21T13:32:59.863Z',
private: true,
source_id: null,
content_attributes: {},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732195972,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
id: 1,
name: 'John',
available_name: 'John',
avatar_url:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
type: 'user',
availability_status: null,
thumbnail:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
},
previous_changes: {
updated_at: ['2024-11-21T13:31:27.914Z', '2024-11-21T13:32:59.863Z'],
status: ['sent', 'read'],
},
},
{
conversation_id: 43,
status: 'read',
content_type: 'text',
processed_message_content:
'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
id: 5282,
content:
'Sure, you can use the discount code KQS3242A at the checkout to get 30% off on your yearly subscription. This coupon only applies for a year, I hope this helps',
account_id: 1,
inbox_id: 475,
message_type: 1,
created_at: 1732195972,
updated_at: '2024-11-21T13:32:59.902Z',
private: false,
source_id: null,
content_attributes: {},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732195972,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
id: 1,
name: 'John',
available_name: 'John',
avatar_url:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
type: 'user',
availability_status: null,
thumbnail:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
},
previous_changes: {
updated_at: ['2024-11-21T13:32:52.722Z', '2024-11-21T13:32:59.902Z'],
status: ['sent', 'read'],
},
},
{
id: 5283,
content: 'Great, thanks',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 0,
created_at: 1732195982,
updated_at: '2024-11-21T13:33:02.142Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {
in_reply_to: null,
},
sender_type: 'Contact',
sender_id: 597,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'Great, thanks',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 1,
last_activity_at: 1732195982,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
additional_attributes: {},
custom_attributes: {},
email: 'hey@example.com',
id: 597,
identifier: null,
name: 'hey',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
id: 5284,
content: 'Really appreciate it',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 0,
created_at: 1732195984,
updated_at: '2024-11-21T13:33:04.856Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {
in_reply_to: null,
},
sender_type: 'Contact',
sender_id: 597,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'Really appreciate it',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 1,
last_activity_at: 1732195984,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
additional_attributes: {},
custom_attributes: {},
email: 'hey@example.com',
id: 597,
identifier: null,
name: 'hey',
phone_number: null,
thumbnail: '',
type: 'contact',
},
},
{
conversation_id: 43,
status: 'progress',
content_type: 'text',
processed_message_content: ' Happy to help :)',
id: 5285,
content: ' Happy to help :)',
account_id: 1,
inbox_id: 475,
message_type: 1,
created_at: 1732195991,
updated_at: '2024-11-21T13:33:12.229Z',
private: false,
source_id: null,
content_attributes: {},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732195991,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
id: 1,
name: 'John',
available_name: 'John',
avatar_url:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
type: 'user',
availability_status: null,
thumbnail:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
},
previous_changes: {
updated_at: ['2024-11-21T13:33:11.667Z', '2024-11-21T13:33:12.229Z'],
status: ['sent', 'read'],
},
},
{
conversation_id: 43,
status: 'failed',
content_type: 'text',
processed_message_content:
"Let us know if you have any questions, I'll close this conversation for now",
id: 5286,
content:
"Let us know if you have any questions, I'll close this conversation for now",
account_id: 1,
inbox_id: 475,
message_type: 1,
created_at: 1732196013,
updated_at: '2024-11-21T13:33:33.879Z',
private: false,
source_id: null,
content_attributes: {
external_error:
'Business account is restricted from messaging users in this country.',
},
sender_type: 'User',
sender_id: 1,
external_source_ids: {},
additional_attributes: {},
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732196013,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
sender: {
id: 1,
name: 'John',
available_name: 'John',
avatar_url:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
type: 'user',
availability_status: null,
thumbnail:
'http://localhost:3000/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDBLIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--4e625d80e7ef2dc41354392bc214832fbe640840/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RTNKbGMybDZaVjkwYjE5bWFXeHNXd2RwQWZvdyIsImV4cCI6bnVsbCwicHVyIjoidmFyaWF0aW9uIn19--ebe60765d222d11ade39165eae49cc4b2de18d89/picologo.png',
},
previous_changes: {
updated_at: ['2024-11-21T13:33:33.511Z', '2024-11-21T13:33:33.879Z'],
status: ['sent', 'read'],
},
},
{
id: 5287,
content: 'John set the priority to urgent',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 2,
created_at: 1732196017,
updated_at: '2024-11-21T13:33:37.569Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {},
sender_type: null,
sender_id: null,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'John set the priority to urgent',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732196017,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
},
{
id: 5288,
content: 'John added billing',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 2,
created_at: 1732196020,
updated_at: '2024-11-21T13:33:40.207Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {},
sender_type: null,
sender_id: null,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'John added billing',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732196020,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
},
{
id: 5289,
content: 'John added delivery',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 2,
created_at: 1732196020,
updated_at: '2024-11-21T13:33:40.822Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {},
sender_type: null,
sender_id: null,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'John added delivery',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732196020,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
},
{
id: 5290,
content: 'Conversation was marked resolved by John',
account_id: 1,
inbox_id: 475,
conversation_id: 43,
message_type: 2,
created_at: 1732196029,
updated_at: '2024-11-21T13:33:49.059Z',
private: false,
status: 'sent',
source_id: null,
content_type: 'text',
content_attributes: {},
sender_type: null,
sender_id: null,
external_source_ids: {},
additional_attributes: {},
processed_message_content: 'Conversation was marked resolved by John',
sentiment: {},
conversation: {
assignee_id: 1,
unread_count: 0,
last_activity_at: 1732196029,
contact_inbox: {
source_id: 'b018c554-8e17-4102-8a0b-f6d20d021017',
},
},
},
],
{ deep: true }
);

1526
research/chatwoot/app/javascript/dashboard/components-next/message/fixtures/textWithMedia.js Normal file
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