Restructure omni services and add Chatwoot research snapshot
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<script setup>
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import { computed } from 'vue';
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import { messageTimestamp } from 'shared/helpers/timeHelper';
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import MessageStatus from './MessageStatus.vue';
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import Icon from 'next/icon/Icon.vue';
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import { useInbox } from 'dashboard/composables/useInbox';
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import { useMessageContext } from './provider.js';
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import { MESSAGE_STATUS, MESSAGE_TYPES } from './constants';
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const {
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isAFacebookInbox,
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isALineChannel,
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isAPIInbox,
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isASmsInbox,
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isATelegramChannel,
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isATwilioChannel,
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isAWebWidgetInbox,
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isAWhatsAppChannel,
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isAnEmailChannel,
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isAnInstagramChannel,
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isATiktokChannel,
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} = useInbox();
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const {
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status,
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isPrivate,
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createdAt,
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sourceId,
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messageType,
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contentAttributes,
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} = useMessageContext();
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const readableTime = computed(() =>
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messageTimestamp(createdAt.value, 'LLL d, h:mm a')
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);
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const showStatusIndicator = computed(() => {
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if (isPrivate.value) return false;
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// Don't show status for failed messages, we already show error message
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if (status.value === MESSAGE_STATUS.FAILED) return false;
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// Don't show status for deleted messages
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if (contentAttributes.value?.deleted) return false;
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if (messageType.value === MESSAGE_TYPES.OUTGOING) return true;
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if (messageType.value === MESSAGE_TYPES.TEMPLATE) return true;
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return false;
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});
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const isSent = computed(() => {
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if (!showStatusIndicator.value) return false;
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// Messages will be marked as sent for the Email channel if they have a source ID.
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if (isAnEmailChannel.value) return !!sourceId.value;
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if (
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isAWhatsAppChannel.value ||
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isATwilioChannel.value ||
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isAFacebookInbox.value ||
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isASmsInbox.value ||
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isATelegramChannel.value ||
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isAnInstagramChannel.value ||
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isATiktokChannel.value
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) {
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return sourceId.value && status.value === MESSAGE_STATUS.SENT;
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}
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// All messages will be mark as sent for the Line channel, as there is no source ID.
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if (isALineChannel.value) return true;
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return false;
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});
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const isDelivered = computed(() => {
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if (!showStatusIndicator.value) return false;
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if (
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isAWhatsAppChannel.value ||
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isATwilioChannel.value ||
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isASmsInbox.value ||
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isAFacebookInbox.value ||
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isATiktokChannel.value
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) {
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return sourceId.value && status.value === MESSAGE_STATUS.DELIVERED;
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}
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// All messages marked as delivered for the web widget inbox and API inbox once they are sent.
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if (isAWebWidgetInbox.value || isAPIInbox.value) {
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return status.value === MESSAGE_STATUS.SENT;
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}
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if (isALineChannel.value) {
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return status.value === MESSAGE_STATUS.DELIVERED;
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}
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return false;
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});
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const isRead = computed(() => {
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if (!showStatusIndicator.value) return false;
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if (
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isAWhatsAppChannel.value ||
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isATwilioChannel.value ||
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isAFacebookInbox.value ||
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isAnInstagramChannel.value ||
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isATiktokChannel.value
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) {
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return sourceId.value && status.value === MESSAGE_STATUS.READ;
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}
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if (isAWebWidgetInbox.value || isAPIInbox.value) {
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return status.value === MESSAGE_STATUS.READ;
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}
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return false;
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});
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const statusToShow = computed(() => {
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if (isRead.value) return MESSAGE_STATUS.READ;
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if (isDelivered.value) return MESSAGE_STATUS.DELIVERED;
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if (isSent.value) return MESSAGE_STATUS.SENT;
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return MESSAGE_STATUS.PROGRESS;
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});
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</script>
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<template>
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<div class="text-xs flex items-center gap-1.5">
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<div class="inline">
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<time class="inline">{{ readableTime }}</time>
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</div>
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<Icon v-if="isPrivate" icon="i-lucide-lock-keyhole" class="size-3" />
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<MessageStatus v-if="showStatusIndicator" :status="statusToShow" />
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</div>
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</template>
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`
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