Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/components-next/icon/FileIcon.vue

@@ -0,0 +1,38 @@
+<script setup>
+import { computed } from 'vue';
+import Icon from 'next/icon/Icon.vue';
+
+const { fileType } = defineProps({
+  fileType: {
+    type: String,
+    required: true,
+  },
+});
+
+const fileTypeIcon = computed(() => {
+  const fileIconMap = {
+    '7z': 'i-woot-file-zip',
+    csv: 'i-woot-file-csv',
+    doc: 'i-woot-file-doc',
+    docx: 'i-woot-file-doc',
+    json: 'i-woot-file-txt',
+    odt: 'i-woot-file-doc',
+    pdf: 'i-woot-file-pdf',
+    ppt: 'i-woot-file-ppt',
+    pptx: 'i-woot-file-ppt',
+    rar: 'i-woot-file-zip',
+    rtf: 'i-woot-file-doc',
+    tar: 'i-woot-file-zip',
+    txt: 'i-woot-file-txt',
+    xls: 'i-woot-file-xls',
+    xlsx: 'i-woot-file-xls',
+    zip: 'i-woot-file-zip',
+  };
+
+  return fileIconMap[fileType] || 'i-teenyicons-text-document-solid';
+});
+</script>
+
+<template>
+  <Icon :icon="fileTypeIcon" />
+</template>