Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/components-next/breadcrumb/Breadcrumb.story.vue

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+<script setup>
+import { ref } from 'vue';
+import Breadcrumb from './Breadcrumb.vue';
+
+const singleItem = ref([{ label: 'Home', link: '#' }]);
+const twoItems = ref([
+  { label: 'Home', link: '#' },
+  { label: 'Categories', link: '#' },
+]);
+const threeItems = ref([
+  { label: 'Home', link: '#' },
+  { label: 'Categories', link: '#' },
+  { label: 'Marketing', count: 6, emoji: '📊' },
+]);
+const longBreadcrumb = ref([
+  { label: 'Home', link: '#' },
+  { label: 'Categories', link: '#', emoji: '📁' },
+  { label: 'Marketing', link: '#' },
+  { label: 'Digital', link: '#', emoji: '💻' },
+  { label: 'Social Media', count: 12, emoji: '📱' },
+]);
+</script>
+
+<!-- eslint-disable vue/no-bare-strings-in-template -->
+<!-- eslint-disable vue/no-undef-components -->
+<template>
+  <Story
+    title="Components/Breadcrumb"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <Variant title="Single Item">
+      <div class="w-full p-4 bg-n-background">
+        <Breadcrumb :items="singleItem" />
+      </div>
+    </Variant>
+
+    <Variant title="Two Items">
+      <div class="w-full p-4 bg-n-background">
+        <Breadcrumb :items="twoItems" />
+      </div>
+    </Variant>
+
+    <Variant title="Three Items with Count">
+      <div class="w-full p-4 bg-n-background">
+        <Breadcrumb :items="threeItems" count-label="articles" />
+      </div>
+    </Variant>
+
+    <Variant title="Long Breadcrumb">
+      <div class="w-full p-4 bg-n-background">
+        <Breadcrumb :items="longBreadcrumb" count-label="articles" />
+      </div>
+    </Variant>
+
+    <Variant title="RTL Support">
+      <div dir="rtl">
+        <div class="w-full p-4 bg-n-background">
+          <Breadcrumb :items="threeItems" count-label="articles" />
+        </div>
+      </div>
+    </Variant>
+  </Story>
+</template>

research/chatwoot/app/javascript/dashboard/components-next/breadcrumb/Breadcrumb.vue

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+<script setup>
+import { defineProps } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+defineProps({
+  items: {
+    type: Array,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['click']);
+
+const { t } = useI18n();
+
+const onClick = (item, index) => {
+  emit('click', item, index);
+};
+</script>
+
+<template>
+  <nav
+    :aria-label="t('BREADCRUMB.ARIA_LABEL')"
+    class="flex items-center h-8 min-w-0"
+  >
+    <ol class="flex items-center mb-0 min-w-0">
+      <li
+        v-for="(item, index) in items"
+        :key="index"
+        class="flex items-center"
+        :class="{ 'min-w-0 flex-1': index === items.length - 1 }"
+      >
+        <Icon
+          v-if="index > 0"
+          icon="i-lucide-chevron-right"
+          class="flex-shrink-0 mx-2 size-4 text-n-slate-11 dark:text-n-slate-11"
+        />
+
+        <!-- Render as button for all except the last item -->
+        <button
+          v-if="index !== items.length - 1"
+          class="inline-flex items-center justify-center min-w-0 gap-2 p-0 text-sm font-medium transition-all duration-200 ease-in-out border-0 rounded-lg text-n-slate-11 hover:text-n-slate-12 outline-transparent max-w-56"
+          @click="onClick(item, index)"
+        >
+          <span class="min-w-0 truncate">{{ item.label }}</span>
+        </button>
+
+        <!-- The last breadcrumb item is plain text -->
+        <span v-else class="text-sm truncate text-n-slate-12 min-w-0 block">
+          {{ item.emoji ? item.emoji : '' }} {{ item.label }}
+        </span>
+      </li>
+    </ol>
+  </nav>
+</template>