Restructure omni services and add Chatwoot research snapshot

This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions

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<script setup>
import { computed } from 'vue';
import Button from 'dashboard/components-next/button/Button.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
import Label from 'dashboard/components-next/label/Label.vue';
import AttributeBadge from 'dashboard/components-next/CustomAttributes/AttributeBadge.vue';
const props = defineProps({
attribute: {
type: Object,
required: true,
},
badges: {
type: Array,
default: () => [],
},
});
const emit = defineEmits(['edit', 'delete']);
const iconByType = {
text: 'i-lucide-menu',
checkbox: 'i-lucide-circle-check-big',
list: 'i-lucide-list',
date: 'i-lucide-calendar',
link: 'i-lucide-link',
number: 'i-lucide-hash',
};
const attributeIcon = computed(() => {
const typeKey = props.attribute.type?.toLowerCase();
return iconByType[typeKey] || 'i-lucide-menu';
});
</script>
<template>
<div class="flex flex-col py-4 min-w-0">
<div class="flex justify-between flex-row items-center gap-4 min-w-0">
<div class="flex items-center gap-4 min-w-0">
<div
class="flex items-center flex-shrink-0 size-10 justify-center rounded-xl outline outline-1 outline-n-weak -outline-offset-1"
>
<Icon :icon="attributeIcon" class="size-4 text-n-slate-11" />
</div>
<div class="flex flex-col gap-1.5 items-start min-w-0 overflow-hidden">
<div class="flex items-center gap-2 min-w-0">
<h4 class="text-heading-3 truncate text-n-slate-12 min-w-0">
{{ attribute.label }}
</h4>
<div class="flex items-center gap-1.5">
<Label :label="attribute.type" compact />
<AttributeBadge
v-for="badge in badges"
:key="badge.type"
:type="badge.type"
/>
</div>
</div>
<div class="grid grid-cols-[auto_1fr] items-center gap-1.5">
<Icon icon="i-lucide-key-round" class="size-3.5 text-n-slate-11" />
<div class="flex items-center gap-2 min-w-0">
<span class="text-body-main text-n-slate-11 truncate">
{{ attribute.value }}
</span>
<template
v-if="attribute.attribute_description || attribute.description"
>
<div class="w-px h-3 rounded-lg bg-n-weak flex-shrink-0" />
<span class="text-body-main text-n-slate-11 truncate">
{{ attribute.attribute_description || attribute.description }}
</span>
</template>
</div>
</div>
</div>
</div>
<div class="flex gap-3 justify-end flex-shrink-0">
<Button
icon="i-woot-edit-pen"
slate
sm
@click="emit('edit', attribute)"
/>
<Button
icon="i-woot-bin"
slate
sm
class="hover:enabled:text-n-ruby-11 hover:enabled:bg-n-ruby-2"
@click="emit('delete', attribute)"
/>
</div>
</div>
</div>
</template>

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<script setup>
import { computed } from 'vue';
import Button from 'dashboard/components-next/button/Button.vue';
import Icon from 'dashboard/components-next/icon/Icon.vue';
import { ATTRIBUTE_TYPES } from './constants';
const props = defineProps({
attribute: {
type: Object,
required: true,
},
});
const emit = defineEmits(['delete']);
const iconByType = {
[ATTRIBUTE_TYPES.TEXT]: 'i-lucide-align-justify',
[ATTRIBUTE_TYPES.CHECKBOX]: 'i-lucide-circle-check-big',
[ATTRIBUTE_TYPES.LIST]: 'i-lucide-list',
[ATTRIBUTE_TYPES.DATE]: 'i-lucide-calendar',
[ATTRIBUTE_TYPES.LINK]: 'i-lucide-link',
[ATTRIBUTE_TYPES.NUMBER]: 'i-lucide-hash',
};
const attributeIcon = computed(() => {
const typeKey = props.attribute.type?.toLowerCase();
return iconByType[typeKey] || 'i-lucide-align-justify';
});
const handleDelete = () => {
emit('delete', props.attribute);
};
</script>
<template>
<div class="flex justify-between items-center px-4 py-3 w-full">
<div class="flex gap-3 items-center">
<h5 class="text-heading-3 text-n-slate-12 line-clamp-1">
{{ attribute.label }}
</h5>
<div class="w-px h-2.5 bg-n-slate-5" />
<div class="flex gap-1.5 items-center">
<Icon :icon="attributeIcon" class="size-4 text-n-slate-11" />
<span class="text-body-para text-n-slate-11">{{ attribute.type }}</span>
</div>
<div class="w-px h-2.5 bg-n-slate-5" />
<div class="flex gap-1.5 items-center">
<Icon icon="i-lucide-key-round" class="size-4 text-n-slate-11" />
<span class="text-body-para text-n-slate-11">{{
attribute.value
}}</span>
</div>
</div>
<div class="flex gap-2 items-center">
<Button icon="i-lucide-trash" sm slate ghost @click.stop="handleDelete" />
</div>
</div>
</template>

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<script setup>
import { computed } from 'vue';
import { useToggle } from '@vueuse/core';
import { useI18n } from 'vue-i18n';
import { useRouter } from 'vue-router';
import { useMapGetter } from 'dashboard/composables/store';
import { useAccount } from 'dashboard/composables/useAccount';
import { useAlert } from 'dashboard/composables';
import Button from 'dashboard/components-next/button/Button.vue';
import DropdownMenu from 'dashboard/components-next/dropdown-menu/DropdownMenu.vue';
import ConversationRequiredAttributeItem from 'dashboard/components-next/ConversationWorkflow/ConversationRequiredAttributeItem.vue';
import ConversationRequiredEmpty from 'dashboard/components-next/Conversation/ConversationRequiredEmpty.vue';
import BasePaywallModal from 'dashboard/routes/dashboard/settings/components/BasePaywallModal.vue';
const props = defineProps({
isEnabled: {
type: Boolean,
default: false,
},
});
const emit = defineEmits(['click']);
const router = useRouter();
const { t } = useI18n();
const { currentAccount, accountId, isOnChatwootCloud, updateAccount } =
useAccount();
const [showDropdown, toggleDropdown] = useToggle(false);
const [isSaving, toggleSaving] = useToggle(false);
const conversationAttributes = useMapGetter(
'attributes/getConversationAttributes'
);
const currentUser = useMapGetter('getCurrentUser');
const isSuperAdmin = computed(() => currentUser.value.type === 'SuperAdmin');
const showPaywall = computed(() => !props.isEnabled && isOnChatwootCloud.value);
const i18nKey = computed(() =>
isOnChatwootCloud.value ? 'PAYWALL' : 'ENTERPRISE_PAYWALL'
);
const goToBillingSettings = () => {
router.push({
name: 'billing_settings_index',
params: { accountId: accountId.value },
});
};
const handleClick = () => {
emit('click');
};
const selectedAttributeKeys = computed(
() => currentAccount.value?.settings?.conversation_required_attributes || []
);
const allAttributeOptions = computed(() =>
(conversationAttributes.value || []).map(attribute => ({
...attribute,
action: 'add',
value: attribute.attributeKey,
label: attribute.attributeDisplayName,
type: attribute.attributeDisplayType,
}))
);
const attributeOptions = computed(() => {
const selectedKeysSet = new Set(selectedAttributeKeys.value);
return allAttributeOptions.value.filter(
attribute => !selectedKeysSet.has(attribute.value)
);
});
const conversationRequiredAttributes = computed(() => {
const attributeMap = new Map(
allAttributeOptions.value.map(attr => [attr.value, attr])
);
return selectedAttributeKeys.value
.map(key => attributeMap.get(key))
.filter(Boolean);
});
const handleAddAttributesClick = event => {
event.stopPropagation();
toggleDropdown();
};
const saveRequiredAttributes = async keys => {
try {
toggleSaving(true);
await updateAccount(
{ conversation_required_attributes: keys },
{ silent: true }
);
useAlert(t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.SAVE.SUCCESS'));
} catch (error) {
useAlert(t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.SAVE.ERROR'));
} finally {
toggleSaving(false);
toggleDropdown(false);
}
};
const handleAttributeAction = ({ value }) => {
if (!value || isSaving.value) return;
const updatedKeys = Array.from(
new Set([...selectedAttributeKeys.value, value])
);
saveRequiredAttributes(updatedKeys);
};
const closeDropdown = () => {
toggleDropdown(false);
};
const handleDelete = attribute => {
if (isSaving.value) return;
const updatedKeys = selectedAttributeKeys.value.filter(
key => key !== attribute.value
);
saveRequiredAttributes(updatedKeys);
};
</script>
<template>
<div
v-if="isEnabled || showPaywall"
class="flex flex-col w-full outline-1 outline outline-n-container rounded-xl bg-n-solid-2 divide-y divide-n-weak"
@click="handleClick"
>
<div class="flex flex-col gap-2 items-start px-5 py-4">
<div class="flex justify-between items-center w-full">
<div class="flex flex-col gap-2">
<h3 class="text-heading-2 text-n-slate-12">
{{ $t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.TITLE') }}
</h3>
<p class="mb-0 text-body-para text-n-slate-11">
{{ $t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.DESCRIPTION') }}
</p>
</div>
<div v-if="isEnabled" v-on-clickaway="closeDropdown" class="relative">
<Button
icon="i-lucide-circle-plus"
:label="$t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.ADD.TITLE')"
:is-loading="isSaving"
:disabled="isSaving || attributeOptions.length === 0"
@click="handleAddAttributesClick"
/>
<DropdownMenu
v-if="showDropdown"
:menu-items="attributeOptions"
show-search
:search-placeholder="
$t(
'CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.ADD.SEARCH_PLACEHOLDER'
)
"
class="top-full mt-1 w-52 ltr:right-0 rtl:left-0"
@action="handleAttributeAction"
/>
</div>
</div>
</div>
<template v-if="isEnabled">
<ConversationRequiredEmpty
v-if="conversationRequiredAttributes.length === 0"
/>
<ConversationRequiredAttributeItem
v-for="attribute in conversationRequiredAttributes"
:key="attribute.value"
:attribute="attribute"
@delete="handleDelete"
/>
</template>
<BasePaywallModal
v-else
class="mx-auto my-8"
feature-prefix="CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES"
:i18n-key="i18nKey"
:is-on-chatwoot-cloud="isOnChatwootCloud"
:is-super-admin="isSuperAdmin"
@upgrade="goToBillingSettings"
/>
</div>
</template>

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<script setup>
import { ref, computed, reactive } from 'vue';
import { useI18n } from 'vue-i18n';
import { useVuelidate } from '@vuelidate/core';
import { required, url, helpers } from '@vuelidate/validators';
import { getRegexp } from 'shared/helpers/Validators';
import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
import TextArea from 'next/textarea/TextArea.vue';
import ComboBox from 'dashboard/components-next/combobox/ComboBox.vue';
import Input from 'dashboard/components-next/input/Input.vue';
import ChoiceToggle from 'dashboard/components-next/input/ChoiceToggle.vue';
import { ATTRIBUTE_TYPES } from './constants';
const emit = defineEmits(['submit']);
const { t } = useI18n();
const dialogRef = ref(null);
const visibleAttributes = ref([]);
const formValues = reactive({});
const conversationContext = ref(null);
const placeholders = computed(() => ({
text: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.TEXT'),
number: t(
'CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.NUMBER'
),
link: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.LINK'),
date: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.DATE'),
list: t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.PLACEHOLDERS.LIST'),
}));
const getPlaceholder = type => placeholders.value[type] || '';
const validationRules = computed(() => {
const rules = {};
visibleAttributes.value.forEach(attribute => {
if (attribute.type === ATTRIBUTE_TYPES.LINK) {
rules[attribute.value] = { required, url };
} else if (attribute.type === ATTRIBUTE_TYPES.CHECKBOX) {
// Checkbox doesn't need validation - any selection is valid
rules[attribute.value] = {};
} else {
rules[attribute.value] = { required };
if (attribute.regexPattern) {
rules[attribute.value].regexValidation = helpers.withParams(
{ regexCue: attribute.regexCue },
value => !value || getRegexp(attribute.regexPattern).test(value)
);
}
}
});
return rules;
});
const v$ = useVuelidate(validationRules, formValues);
const getErrorMessage = attributeKey => {
const field = v$.value[attributeKey];
if (!field || !field.$error) return '';
if (field.url && field.url.$invalid) {
return t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_URL');
}
if (field.regexValidation && field.regexValidation.$invalid) {
return (
field.regexValidation.$params?.regexCue ||
t('CUSTOM_ATTRIBUTES.VALIDATIONS.INVALID_INPUT')
);
}
if (field.required && field.required.$invalid) {
return t('CUSTOM_ATTRIBUTES.VALIDATIONS.REQUIRED');
}
return '';
};
const isFormComplete = computed(() =>
visibleAttributes.value.every(attribute => {
const value = formValues[attribute.value];
// For checkbox attributes, ensure the agent has explicitly selected a value
if (attribute.type === ATTRIBUTE_TYPES.CHECKBOX) {
return formValues[attribute.value] !== null;
}
// For other attribute types, check for valid non-empty values
return value !== undefined && value !== null && String(value).trim() !== '';
})
);
const comboBoxOptions = computed(() => {
const options = {};
visibleAttributes.value.forEach(attribute => {
if (attribute.type === ATTRIBUTE_TYPES.LIST) {
options[attribute.value] = (attribute.attributeValues || []).map(
option => ({
value: option,
label: option,
})
);
}
});
return options;
});
const close = () => {
dialogRef.value?.close();
conversationContext.value = null;
v$.value.$reset();
};
const open = (attributes = [], initialValues = {}, context = null) => {
visibleAttributes.value = attributes;
conversationContext.value = context;
// Clear existing formValues
Object.keys(formValues).forEach(key => {
delete formValues[key];
});
// Initialize form values
attributes.forEach(attribute => {
const presetValue = initialValues[attribute.value];
if (presetValue !== undefined && presetValue !== null) {
formValues[attribute.value] = presetValue;
} else {
// For checkbox attributes, initialize to null to avoid pre-selection
// For other attributes, initialize to empty string
formValues[attribute.value] =
attribute.type === ATTRIBUTE_TYPES.CHECKBOX ? null : '';
}
});
v$.value.$reset();
dialogRef.value?.open();
};
const handleConfirm = async () => {
v$.value.$touch();
if (v$.value.$invalid) {
return;
}
emit('submit', {
attributes: { ...formValues },
context: conversationContext.value,
});
close();
};
defineExpose({ open, close });
</script>
<template>
<Dialog
ref="dialogRef"
width="lg"
:title="t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.TITLE')"
:description="
t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.DESCRIPTION')
"
:confirm-button-label="
t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.ACTIONS.RESOLVE')
"
:cancel-button-label="
t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.MODAL.ACTIONS.CANCEL')
"
:disable-confirm-button="!isFormComplete"
@confirm="handleConfirm"
>
<div class="flex flex-col gap-4">
<div
v-for="attribute in visibleAttributes"
:key="attribute.value"
class="flex flex-col gap-2"
>
<div class="flex justify-between items-center">
<label class="mb-0.5 text-sm font-medium text-n-slate-12">
{{ attribute.label }}
</label>
</div>
<template v-if="attribute.type === ATTRIBUTE_TYPES.TEXT">
<TextArea
v-model="formValues[attribute.value]"
class="w-full"
:placeholder="getPlaceholder(ATTRIBUTE_TYPES.TEXT)"
:message="getErrorMessage(attribute.value)"
:message-type="v$[attribute.value].$error ? 'error' : 'info'"
@blur="v$[attribute.value].$touch"
/>
</template>
<template v-else-if="attribute.type === ATTRIBUTE_TYPES.NUMBER">
<Input
v-model="formValues[attribute.value]"
type="number"
size="md"
:placeholder="getPlaceholder(ATTRIBUTE_TYPES.NUMBER)"
:message="getErrorMessage(attribute.value)"
:message-type="v$[attribute.value].$error ? 'error' : 'info'"
@blur="v$[attribute.value].$touch"
/>
</template>
<template v-else-if="attribute.type === ATTRIBUTE_TYPES.LINK">
<Input
v-model="formValues[attribute.value]"
type="url"
size="md"
:placeholder="getPlaceholder(ATTRIBUTE_TYPES.LINK)"
:message="getErrorMessage(attribute.value)"
:message-type="v$[attribute.value].$error ? 'error' : 'info'"
@blur="v$[attribute.value].$touch"
/>
</template>
<template v-else-if="attribute.type === ATTRIBUTE_TYPES.DATE">
<Input
v-model="formValues[attribute.value]"
type="date"
size="md"
:placeholder="getPlaceholder(ATTRIBUTE_TYPES.DATE)"
:message="getErrorMessage(attribute.value)"
:message-type="v$[attribute.value].$error ? 'error' : 'info'"
@blur="v$[attribute.value].$touch"
/>
</template>
<template v-else-if="attribute.type === ATTRIBUTE_TYPES.LIST">
<ComboBox
v-model="formValues[attribute.value]"
:options="comboBoxOptions[attribute.value]"
:placeholder="getPlaceholder(ATTRIBUTE_TYPES.LIST)"
:message="getErrorMessage(attribute.value)"
:message-type="v$[attribute.value].$error ? 'error' : 'info'"
:has-error="v$[attribute.value].$error"
class="w-full"
/>
</template>
<template v-else-if="attribute.type === ATTRIBUTE_TYPES.CHECKBOX">
<ChoiceToggle v-model="formValues[attribute.value]" />
</template>
</div>
</div>
</Dialog>
</template>

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export const ATTRIBUTE_TYPES = {
TEXT: 'text',
NUMBER: 'number',
LINK: 'link',
DATE: 'date',
LIST: 'list',
CHECKBOX: 'checkbox',
};