Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/javascript/dashboard/components/widgets/conversation/ReplyToMessage.vue

@@ -0,0 +1,48 @@
+<script setup>
+import MessagePreview from 'dashboard/components/widgets/conversation/MessagePreview.vue';
+import Button from 'dashboard/components-next/button/Button.vue';
+
+defineProps({
+  message: {
+    type: Object,
+    required: true,
+  },
+});
+
+const emit = defineEmits(['dismiss']);
+</script>
+
+<template>
+  <div
+    class="reply-editor bg-n-slate-9/10 rounded-md py-1 pl-2 pr-1 text-xs tracking-wide mt-2 flex items-center gap-1.5 -mx-2"
+  >
+    <fluent-icon class="flex-shrink-0 icon" icon="arrow-reply" size="14" />
+    <div class="flex-grow gap-1 mt-px text-xs truncate">
+      {{ $t('CONVERSATION.REPLYBOX.REPLYING_TO') }}
+      <MessagePreview
+        :message="message"
+        :show-message-type="false"
+        :default-empty-message="$t('CONVERSATION.REPLY_MESSAGE_NOT_FOUND')"
+        class="inline"
+      />
+    </div>
+    <Button
+      v-tooltip="$t('CONVERSATION.REPLYBOX.DISMISS_REPLY')"
+      ghost
+      xs
+      slate
+      icon="i-lucide-x"
+      @click.stop="emit('dismiss')"
+    />
+  </div>
+</template>
+
+<style lang="scss">
+// TODO: Remove this
+// override for dashboard/assets/scss/widgets/_reply-box.scss
+.reply-editor {
+  .icon {
+    margin-right: 0px !important;
+  }
+}
+</style>