Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/helpers/application_helper.rb

@@ -0,0 +1,12 @@
+module ApplicationHelper
+  def available_locales_with_name
+    LANGUAGES_CONFIG.map { |_key, val| val.slice(:name, :iso_639_1_code) }
+  end
+
+  def feature_help_urls
+    features = YAML.safe_load(Rails.root.join('config/features.yml').read).freeze
+    features.each_with_object({}) do |feature, hash|
+      hash[feature['name']] = feature['help_url'] if feature['help_url']
+    end
+  end
+end