Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/fields/avatar_field.rb

@@ -0,0 +1,9 @@
+require 'administrate/field/base'
+
+class AvatarField < Administrate::Field::Base
+  def avatar_url
+    return data.presence if data.presence
+
+    resource.is_a?(User) ? '/assets/administrate/user/avatar.png' : '/assets/administrate/bot/avatar.png'
+  end
+end

research/chatwoot/app/fields/count_field.rb

@@ -0,0 +1,7 @@
+require 'administrate/field/base'
+
+class CountField < Administrate::Field::Base
+  def to_s
+    data.count
+  end
+end

research/chatwoot/app/fields/secret_field.rb

@@ -0,0 +1,4 @@
+require 'administrate/field/base'
+
+class SecretField < Administrate::Field::String
+end

research/chatwoot/app/fields/serialized_field.rb

@@ -0,0 +1,15 @@
+require 'administrate/field/base'
+
+class SerializedField < Administrate::Field::Base
+  def to_s
+    hash? ? data.as_json : data.to_s
+  end
+
+  def hash?
+    data.is_a? Hash
+  end
+
+  def array?
+    data.is_a? Array
+  end
+end