Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/dispatchers/dispatcher.rb

@@ -0,0 +1,24 @@
+class Dispatcher
+  include Singleton
+
+  attr_reader :async_dispatcher, :sync_dispatcher
+
+  def self.dispatch(event_name, timestamp, data, async = false)
+    Rails.configuration.dispatcher.dispatch(event_name, timestamp, data, async)
+  end
+
+  def initialize
+    @sync_dispatcher = SyncDispatcher.new
+    @async_dispatcher = AsyncDispatcher.new
+  end
+
+  def dispatch(event_name, timestamp, data, _async = false)
+    @sync_dispatcher.dispatch(event_name, timestamp, data)
+    @async_dispatcher.dispatch(event_name, timestamp, data)
+  end
+
+  def load_listeners
+    @sync_dispatcher.load_listeners
+    @async_dispatcher.load_listeners
+  end
+end