Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/controllers/swagger_controller.rb

@@ -0,0 +1,18 @@
+class SwaggerController < ApplicationController
+  def respond
+    if Rails.env.development? || Rails.env.test?
+      render inline: Rails.root.join('swagger', derived_path).read
+    else
+      head :not_found
+    end
+  end
+
+  private
+
+  def derived_path
+    params[:path] ||= 'index.html'
+    path = Rack::Utils.clean_path_info(params[:path])
+    path << ".#{Rack::Utils.clean_path_info(params[:format])}" unless path.ends_with?(params[:format].to_s)
+    path
+  end
+end