Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/controllers/public/api/v1/inboxes_controller.rb

@@ -0,0 +1,29 @@
+class Public::Api::V1::InboxesController < PublicController
+  before_action :set_inbox_channel
+  before_action :set_contact_inbox
+  before_action :set_conversation
+
+  def show
+    @inbox_channel = ::Channel::Api.find_by!(identifier: params[:id])
+  end
+
+  private
+
+  def set_inbox_channel
+    return if params[:inbox_id].blank?
+
+    @inbox_channel = ::Channel::Api.find_by!(identifier: params[:inbox_id])
+  end
+
+  def set_contact_inbox
+    return if params[:contact_id].blank?
+
+    @contact_inbox = @inbox_channel.inbox.contact_inboxes.find_by!(source_id: params[:contact_id])
+  end
+
+  def set_conversation
+    return if params[:conversation_id].blank?
+
+    @conversation = @contact_inbox.contact.conversations.find_by!(display_id: params[:conversation_id])
+  end
+end