Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/controllers/api_controller.rb

@@ -0,0 +1,25 @@
+class ApiController < ApplicationController
+  skip_before_action :set_current_user, only: [:index]
+
+  def index
+    render json: { version: Chatwoot.config[:version],
+                   timestamp: Time.now.utc.to_fs(:db),
+                   queue_services: redis_status,
+                   data_services: postgres_status }
+  end
+
+  private
+
+  def redis_status
+    r = Redis.new(Redis::Config.app)
+    return 'ok' if r.ping
+  rescue Redis::CannotConnectError
+    'failing'
+  end
+
+  def postgres_status
+    ActiveRecord::Base.connection.active? ? 'ok' : 'failing'
+  rescue ActiveRecord::ConnectionNotEstablished
+    'failing'
+  end
+end