Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/controllers/api/v1/widget/labels_controller.rb

@@ -0,0 +1,30 @@
+class Api::V1::Widget::LabelsController < Api::V1::Widget::BaseController
+  def create
+    if conversation.present? && label_defined_in_account?
+      conversation.label_list.add(permitted_params[:label])
+      conversation.save!
+    end
+
+    head :no_content
+  end
+
+  def destroy
+    if conversation.present?
+      conversation.label_list.remove(permitted_params[:id])
+      conversation.save!
+    end
+
+    head :no_content
+  end
+
+  private
+
+  def label_defined_in_account?
+    label = @current_account.labels&.find_by(title: permitted_params[:label])
+    label.present?
+  end
+
+  def permitted_params
+    params.permit(:id, :label, :website_token)
+  end
+end