Restructure omni services and add Chatwoot research snapshot

research/chatwoot/app/controllers/api/v1/webhooks_controller.rb

@@ -0,0 +1,28 @@
+class Api::V1::WebhooksController < ApplicationController
+  skip_before_action :authenticate_user!, raise: false
+  skip_before_action :set_current_user
+
+  def twitter_crc
+    render json: { response_token: "sha256=#{twitter_client.generate_crc(params[:crc_token])}" }
+  end
+
+  def twitter_events
+    twitter_consumer.consume
+    head :ok
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e).capture_exception
+    head :ok
+  end
+
+  private
+
+  def twitter_client
+    Twitty::Facade.new do |config|
+      config.consumer_secret = ENV.fetch('TWITTER_CONSUMER_SECRET', nil)
+    end
+  end
+
+  def twitter_consumer
+    @twitter_consumer ||= ::Webhooks::Twitter.new(params)
+  end
+end