Restructure omni services and add Chatwoot research snapshot

research/chatwoot/.github/workflows/frontend-fe.yml

@@ -0,0 +1,41 @@
+name: Frontend Lint & Test
+
+on:
+  push:
+    branches:
+      - develop
+  pull_request:
+    branches:
+      - develop
+
+jobs:
+  test:
+    runs-on: ubuntu-22.04
+
+    steps:
+      - uses: actions/checkout@v4
+        with:
+          ref: ${{ github.event.pull_request.head.ref }}
+          repository: ${{ github.event.pull_request.head.repo.full_name }}
+
+      - uses: ruby/setup-ruby@v1
+        with:
+          bundler-cache: true
+
+      - uses: pnpm/action-setup@v4
+
+      - uses: actions/setup-node@v4
+        with:
+          node-version: 24
+          cache: 'pnpm'
+
+      - name: Install pnpm dependencies
+        run: pnpm install --frozen-lockfile
+
+      - name: Run eslint
+        run: pnpm run eslint
+
+      - name: Run frontend tests with coverage
+        run: |
+          mkdir -p coverage
+          pnpm run test:coverage