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Restructure omni services and add Chatwoot research snapshot

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This commit is contained in:
Ruslan Bakiev
2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
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omni_inbound/Dockerfile Normal file
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FROM node:22-alpine
WORKDIR /app
COPY package*.json ./
RUN npm ci
COPY . .
CMD ["npm", "run", "start"]

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omni_inbound/README.md Normal file
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# omni_inbound
Отдельный сервис приема входящих webhook-событий каналов (первый канал: Telegram Business).
## Задача сервиса
- принимать webhook;
- валидировать секрет;
- нормализовать событие в универсальный envelope;
- делать durable enqueue в BullMQ (`receiver.flow`);
- возвращать `200` только после успешного enqueue.
Сервис **не** содержит бизнес-логику CRM и не вызывает provider API для исходящих сообщений.
## API
### `GET /health`
Проверка живости сервиса.
### `POST /webhooks/telegram/business`
Прием Telegram Business webhook.
При активном `TELEGRAM_WEBHOOK_SECRET` ожидается заголовок:
- `x-telegram-bot-api-secret-token: <TELEGRAM_WEBHOOK_SECRET>`
## Переменные окружения
- `PORT` (default: `8080`)
- `REDIS_URL` (default: `redis://localhost:6379`)
- `RECEIVER_FLOW_QUEUE_NAME` (default: `receiver.flow`)
- `INBOUND_QUEUE_NAME` (legacy alias, optional)
- `TELEGRAM_WEBHOOK_SECRET` (optional, но обязателен для production)
- `MAX_BODY_SIZE_BYTES` (default: `1048576`)
## Запуск
```bash
npm ci
npm run start
```
## Надежность
- Идемпотентность: `jobId` строится из `idempotencyKey` (SHA-256).
- Дубликаты webhook безопасны и не приводят к повторной постановке события.
- При ошибке enqueue сервис возвращает `503`, чтобы провайдер повторил доставку.

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}

17
omni_inbound/package.json Normal file
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{
"name": "crm-omni-inbound",
"private": true,
"type": "module",
"scripts": {
"start": "tsx src/index.ts",
"typecheck": "tsc --noEmit"
},
"dependencies": {
"bullmq": "^5.58.2"
},
"devDependencies": {
"@types/node": "^22.13.9",
"tsx": "^4.20.5",
"typescript": "^5.9.2"
}
}

38
omni_inbound/src/index.ts Normal file
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import { closeInboundQueue } from "./queue";
import { startServer } from "./server";
const server = startServer();
async function shutdown(signal: string) {
console.log(`[omni_inbound] shutting down by ${signal}`);
try {
await new Promise<void>((resolve, reject) => {
server.close((error) => {
if (error) {
reject(error);
return;
}
resolve();
});
});
} catch {
// ignore shutdown errors
}
try {
await closeInboundQueue();
} catch {
// ignore shutdown errors
}
process.exit(0);
}
process.on("SIGINT", () => {
void shutdown("SIGINT");
});
process.on("SIGTERM", () => {
void shutdown("SIGTERM");
});

67
omni_inbound/src/queue.ts Normal file
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@@ -0,0 +1,67 @@
import { createHash } from "node:crypto";
import { Queue, type ConnectionOptions } from "bullmq";
import type { OmniInboundEnvelopeV1 } from "./types";
export const RECEIVER_FLOW_QUEUE_NAME = (
process.env.RECEIVER_FLOW_QUEUE_NAME ||
process.env.INBOUND_QUEUE_NAME ||
"receiver.flow"
).trim();
let queueInstance: Queue<OmniInboundEnvelopeV1, unknown, "ingest"> | null = null;
function redisConnectionFromEnv(): ConnectionOptions {
const raw = (process.env.REDIS_URL || "redis://localhost:6379").trim();
const parsed = new URL(raw);
return {
host: parsed.hostname,
port: parsed.port ? Number(parsed.port) : 6379,
username: parsed.username ? decodeURIComponent(parsed.username) : undefined,
password: parsed.password ? decodeURIComponent(parsed.password) : undefined,
db: parsed.pathname && parsed.pathname !== "/" ? Number(parsed.pathname.slice(1)) : undefined,
maxRetriesPerRequest: null,
};
}
function toJobId(idempotencyKey: string) {
const hash = createHash("sha256").update(idempotencyKey).digest("hex");
return `inbound:${hash}`;
}
export function inboundQueue() {
if (queueInstance) return queueInstance;
queueInstance = new Queue<OmniInboundEnvelopeV1, unknown, "ingest">(RECEIVER_FLOW_QUEUE_NAME, {
connection: redisConnectionFromEnv(),
defaultJobOptions: {
removeOnComplete: { count: 10000 },
removeOnFail: { count: 20000 },
attempts: 8,
backoff: { type: "exponential", delay: 1000 },
},
});
return queueInstance;
}
export async function enqueueInboundEvent(envelope: OmniInboundEnvelopeV1) {
const q = inboundQueue();
const jobId = toJobId(envelope.idempotencyKey);
return q.add("ingest", envelope, {
jobId,
});
}
export function isDuplicateJobError(error: unknown) {
if (!error || typeof error !== "object") return false;
const message = String((error as { message?: string }).message || "").toLowerCase();
return message.includes("job") && message.includes("exists");
}
export async function closeInboundQueue() {
if (!queueInstance) return;
await queueInstance.close();
queueInstance = null;
}

108
omni_inbound/src/server.ts Normal file
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@@ -0,0 +1,108 @@
import { createServer, type IncomingMessage, type ServerResponse } from "node:http";
import { RECEIVER_FLOW_QUEUE_NAME, enqueueInboundEvent, isDuplicateJobError } from "./queue";
import { parseTelegramBusinessUpdate } from "./telegram";
const MAX_BODY_SIZE_BYTES = Number(process.env.MAX_BODY_SIZE_BYTES || 1024 * 1024);
function writeJson(res: ServerResponse, statusCode: number, body: unknown) {
const payload = JSON.stringify(body);
res.statusCode = statusCode;
res.setHeader("content-type", "application/json; charset=utf-8");
res.end(payload);
}
async function readJsonBody(req: IncomingMessage): Promise<unknown> {
const chunks: Buffer[] = [];
let total = 0;
for await (const chunk of req) {
const buf = Buffer.isBuffer(chunk) ? chunk : Buffer.from(chunk);
total += buf.length;
if (total > MAX_BODY_SIZE_BYTES) {
throw new Error(`payload_too_large:${MAX_BODY_SIZE_BYTES}`);
}
chunks.push(buf);
}
const raw = Buffer.concat(chunks).toString("utf8");
if (!raw) return {};
return JSON.parse(raw);
}
function validateTelegramSecret(req: IncomingMessage): boolean {
const expected = (process.env.TELEGRAM_WEBHOOK_SECRET || "").trim();
if (!expected) return true;
const incoming = String(req.headers["x-telegram-bot-api-secret-token"] || "").trim();
return incoming !== "" && incoming === expected;
}
export function startServer() {
const port = Number(process.env.PORT || 8080);
const server = createServer(async (req, res) => {
if (!req.url || !req.method) {
writeJson(res, 404, { ok: false, error: "not_found" });
return;
}
if (req.url === "/health" && req.method === "GET") {
writeJson(res, 200, {
ok: true,
service: "omni_inbound",
queue: RECEIVER_FLOW_QUEUE_NAME,
now: new Date().toISOString(),
});
return;
}
if (req.url === "/webhooks/telegram/business" && req.method === "POST") {
if (!validateTelegramSecret(req)) {
writeJson(res, 401, { ok: false, error: "invalid_webhook_secret" });
return;
}
try {
const body = await readJsonBody(req);
const envelope = parseTelegramBusinessUpdate(body);
await enqueueInboundEvent(envelope);
writeJson(res, 200, {
ok: true,
queued: true,
duplicate: false,
providerEventId: envelope.providerEventId,
idempotencyKey: envelope.idempotencyKey,
});
} catch (error) {
if (isDuplicateJobError(error)) {
writeJson(res, 200, {
ok: true,
queued: false,
duplicate: true,
});
return;
}
const message = error instanceof Error ? error.message : String(error);
const statusCode = message.startsWith("payload_too_large:") ? 413 : 503;
writeJson(res, statusCode, {
ok: false,
error: "receiver_enqueue_failed",
message,
});
}
return;
}
writeJson(res, 404, { ok: false, error: "not_found" });
});
server.listen(port, "0.0.0.0", () => {
console.log(`[omni_inbound] listening on :${port}`);
});
return server;
}

127
omni_inbound/src/telegram.ts Normal file
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import { createHash } from "node:crypto";
import type { JsonObject, OmniInboundEnvelopeV1 } from "./types";
const MAX_TEXT_LENGTH = 4096;
function asObject(value: unknown): JsonObject {
return value && typeof value === "object" && !Array.isArray(value) ? (value as JsonObject) : {};
}
function pickMessage(update: JsonObject): JsonObject {
const candidates = [
update.message,
update.edited_message,
update.business_message,
update.edited_business_message,
update.channel_post,
update.edited_channel_post,
];
for (const candidate of candidates) {
const obj = asObject(candidate);
if (Object.keys(obj).length > 0) return obj;
}
return {};
}
function pickEventType(update: JsonObject): string {
if (update.business_message) return "business_message";
if (update.edited_business_message) return "edited_business_message";
if (update.business_connection) return "business_connection";
if (update.deleted_business_messages) return "deleted_business_messages";
if (update.message) return "message";
if (update.edited_message) return "edited_message";
return "unknown";
}
function isoFromUnix(value: unknown) {
if (typeof value !== "number" || !Number.isFinite(value)) return null;
return new Date(value * 1000).toISOString();
}
function cropText(value: unknown) {
if (typeof value !== "string") return null;
return value.slice(0, MAX_TEXT_LENGTH);
}
function requireString(value: unknown, fallback: string) {
const v = String(value ?? "").trim();
return v || fallback;
}
function makeFallbackEventId(raw: unknown) {
return createHash("sha256").update(JSON.stringify(raw ?? null)).digest("hex");
}
export function parseTelegramBusinessUpdate(raw: unknown): OmniInboundEnvelopeV1 {
const update = asObject(raw);
const message = pickMessage(update);
const receivedAt = new Date().toISOString();
const updateId = update.update_id;
const messageId = message.message_id;
const businessConnection = asObject(update.business_connection);
const providerEventId =
(updateId != null && requireString(updateId, "")) ||
(messageId != null && requireString(messageId, "")) ||
makeFallbackEventId(raw);
const providerMessageId = messageId != null ? String(messageId) : null;
const chat = asObject(message.chat);
const from = asObject(message.from);
const threadExternalId =
chat.id != null
? String(chat.id)
: businessConnection.user_chat_id != null
? String(businessConnection.user_chat_id)
: null;
const contactExternalId = from.id != null ? String(from.id) : null;
const text = cropText(message.text) ?? cropText(message.caption);
const businessConnectionId =
message.business_connection_id != null
? String(message.business_connection_id)
: businessConnection.id != null
? String(businessConnection.id)
: null;
const occurredAt =
isoFromUnix(message.date) ??
isoFromUnix(businessConnection.date) ??
receivedAt;
const eventType = pickEventType(update);
const idempotencyKey = ["telegram_business", providerEventId, businessConnectionId || "no-bc"].join(":");
return {
version: 1,
idempotencyKey,
provider: "telegram_business",
channel: "TELEGRAM",
direction: "IN",
providerEventId,
providerMessageId,
eventType,
occurredAt,
receivedAt,
payloadRaw: raw,
payloadNormalized: {
threadExternalId,
contactExternalId,
text,
businessConnectionId,
updateId: updateId != null ? String(updateId) : null,
chatTitle: typeof chat.title === "string" ? chat.title : null,
fromUsername: typeof from.username === "string" ? from.username : null,
fromFirstName: typeof from.first_name === "string" ? from.first_name : null,
fromLastName: typeof from.last_name === "string" ? from.last_name : null,
},
};
}

24
omni_inbound/src/types.ts Normal file
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export type OmniInboundChannel = "TELEGRAM" | "WHATSAPP" | "INSTAGRAM" | "PHONE" | "EMAIL" | "INTERNAL";
export type OmniInboundEnvelopeV1 = {
version: 1;
idempotencyKey: string;
provider: string;
channel: OmniInboundChannel;
direction: "IN";
providerEventId: string;
providerMessageId: string | null;
eventType: string;
occurredAt: string;
receivedAt: string;
payloadRaw: unknown;
payloadNormalized: {
threadExternalId: string | null;
contactExternalId: string | null;
text: string | null;
businessConnectionId: string | null;
[key: string]: unknown;
};
};
export type JsonObject = Record<string, unknown>;

14
omni_inbound/tsconfig.json Normal file
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{
"compilerOptions": {
"target": "ES2022",
"module": "ESNext",
"moduleResolution": "Bundler",
"strict": true,
"skipLibCheck": true,
"esModuleInterop": true,
"types": ["node"],
"resolveJsonModule": true,
"verbatimModuleSyntax": true
},
"include": ["src/**/*.ts"]
}